So my dad is a very practical man. He does not have extravagant tastes and frowns upon spending money needlessly. For his birthdays, he never wants fancy cakes, and is happy with grocery store cakes.
I was bringing my parents lunch for my dad's birthday from restaurants in the same plaza, and while I was waiting for the food, I decided to pop into this Metro to look at their cakes. I saw a mango mousse cake that I knew my dad would like. So I grabbed it from the fridge and asked the lady at the bakery if she could write on it. She was very pleasant and asked me what I wanted written and I said "Happy 65th Birthday, Dad." She brought out different colours of icing for me to choose from and I chose red. I was a little skeptical about the icing because the top of the mousse cake had this gelatin layer, and as a customer I've noticed that usually a gel icing is used on this type of cake and not regular cake icing, but I'm not a pastry chef and have never worked in a bakery, so I figure the workers know what they are doing. She wrote on the cake and showed me. It was legible and definitely good enough for a grocery store cake. I thanked her and made my way to the checkout at the front.
By the time I reached the checkout the icing had definitely bled and was less legible. My suspicions were correct! Oh well. The lady at the cash register was also pleasant and used the handheld scanner to scan the barcode on the cake. She tipped the cake a little on its side to scan it. I paid ($21.99 - it was $23.99 but on special with $2 off) and was on my way.
By the time I walked out the door and looked down at the cake the top half of the writing had slid and bled further and was no longer legible (see pic of the cake in my trunk).
My dad is not one for aesthetics, so I knew he wouldn't mind, and besides, it makes for a funny story (and funny pictures). Although, others might be less forgiving. I wanted to let Metro know, just so they can better train their staff (bakery staff on what icing to use and cash register staff on not tipping cakes over when scanning), but reaching customer service is not easy, lol. I even tried to submit the survey with the code on my receipt, but after getting almost to the end, I could not proceed the screen was stuck/frozen. Oh well. The cake tasted great and my dad loved it, so I didn't want my money back or anything, just wanted them to know for training purposes.
Anyway, like I said, the cake was tasty. It was moist and full of potent mango flavour (like from real mango puree, not artificial mango flavour). Staff were courteous and friendly, despite needing more training.
It's a pretty standard Metro in term of layout and selection.
Lots of free parking in the plaza parking lot.
Ha(squiggle smear)y G,9th Birthday Dad! (See picture of cake.) Lol. read more