I booked a taxi from this company at 12.30 from manchester airport and was told to go to meet and greet and taxi would be there in 15 minutes. 20 minutes later I called again only to be told they had lost my booking but somebody would be there in 15 to 20 minutes. 20 minutes later no taxi so called again and was told he was on his way. 10 minutes later the taxi driver called to say he would be 5 minutes. 10 minutes later he arrived. Meanwhile, for 50 minutes myself and disabled partner were left in the cold. The taxi driver said he couldn't understand why there was a problem as they weren't busy. Dreadful service read more