Prompt professional service.Hooked up a second tv to the antenna.Great reception of local channels.read more

We had Frankton Telecommunications install Starlink Internet and they did an excellent job. They…read morewere right-on-time and were professional and we are now getting over 200mbps download speeds in the middle of the woods in Felton, PA! They also removed an old DISH TV satellite dish for us. I would not hesitate to hire them again for any of our technology needs.

I, too, experienced the "fine print" trap with the year renewal. Went in to cancel (too many…read moreproblems with the service) and was 2 months beyond my "renewal." I had their service for over 4 years at that point, but they didn't care about that and wanted to squeeze that extra money out. I prefer to deal with local, small businesses and their people tried to help whenever I called (most times they did), but their (stupid) policy and inflexibility with it means they lost a "local customer" for good. sorry to say I do not recommend them to anyone anymore -- if you go with them, just be VERY careful (buyer BEWARE of their hidden policies).

In general their service has been ok and the service guy is pretty good for non techies (like me)…read more My issue is with the small print renew of yearly contract. I understood I must pay $150 to cancel in the 1st year as the contract was a one year contract. But after 13 years to pay $150 to cancel (because the speed is not adequate on my Century Link infrastructure =1 MPS). In my view this cancel fee trick is highly unethical as it basically says "please hand us an extra $150" right from the start. You can use the service for 50 yrs, then die and your family will owe them $150. Avoid this company.

I went there to get a new iPhone 16 since my old one was broken. The service was fantastic and they…read moredid it in a reasonable amount of time Since I am in college and needed my dad to be on the phone they were awesome with helping us out. I loved the service and this was the best Verizon I have been to. Never had customer service from Verizon like I did when I was there. Would tell anyone to go to this location for any service with your plan or phones.

If I could give this store zero stars I would. I've been a customer with Verizon for over 10 years…read moreand have had no problems going into a store until this one. Unfortunately this is the closest store to us now and we have been here 4-6 times and every time walking out within minutes because I am handed a slip with phone numbers to call instead. The employees practically ignore you even if you are there and they just seem incompetent all together. I can go 30 minutes away and get more help at an authorized retailer.