Let me start by saying Kevin EARNED my business. 5-stars! Kevin, from Made in the Shade Mid-South…read more(MITS), has been terrific to work with! Kevin scheduled a no-risk, in-person consultation where we met to discuss the various treatment options. Let me be clear here- he did not push me to as sale what-so-ever! That alone made me comfortable working with him from the start. During the consultation, Kevin took measurements of my home's windows and then presented his ideas. I had several needs that nobody else in the Memphis area could meet. Kevin took down my ideas, researched with his vendors, and came back to me with a terrific solution to meet my needs. Kevin sent me the installation diagram of the blinds I was interested in because he understood that I enjoyed that level of detail with my order. His invoice was spot on, and easy to pay! During COVID, Kevin kept open and honest feedback about the installation time frame. He touched base with his vendors, confirmed tracking information, and sent several emails to keep me informed. He personally arrived back at my home to install the window treatments. Kevin did not have a separate install team because he wanted to ensure that his expectations and my expectations were met. NOW, for the all-star customer service story. After several weeks, one of the blinds began to sag. Without hesitation, Kevin ordered a replacement blind, kept me informed on the new installation timeline, and replaced the blind in question. Memphis is a working town- many people work at various hours of the day/night. If you need a blackout room for day sleeping, Kevin has the technology and expertise to make it happen. For my first time going through this process, I can certainly say he set the bar high. He will always be my go-to window treatment guy in the Memphis area. Kevin, thank you for running an honest business that places customer service at your core. Nice job! Take a look at the custom blinds and plantation shutter.

I used this company and the representative and I met at a café and my mom was there. During this…read moremeeting I explicitly said that I didn't want Blinds with the string on them that you pull to raise up. So that meant i wanted blinds that you just push up with your hands. I picked colors and everything, then he came out to the house and again, several times i noted i didnt want blinds with the strings to pull them up. So he measured and sent me a quote And I said OK great. I think I made some change with the style or the color and he sent me the quote again and I approved it. come to find out on installation day he installs all the blinds and they all have strings (!!!!). and when I bring this to his attention he's like, "well you approved the quote, i gave you what was listed on the invoice," and I'm like, "l but I told you several times I don't want Blinds with strings on them. So you send a quote with details that the average person doesn't know what all the abbreviations mean. and the first quote you sent me Had blinds that did not have strings on them, so why would you update the quote and add strings AND NOT COMMUNICATE THIS CHANGE CLEARLY TO ME and explain why you made such a change?!?! and his response was, "oh I was trying to save you some money." so I warn you, if you want to use this guy you better read every single detail and get him to clarify and reaffirm what you want because he seems to think that he can make a design decision based on the what he thinks you want vs what you ask for Because "he wants to save you some money" but he doesn't communicate that to you at all through the process. He reinstalled the blinds and I paid the difference in cost because the ones I wanted were a bit more expensive. And he acted like he was doing me this huge favor by re-ordering the blinds and installing what I wanted even though the error initially was his. And yes I didn't catch it on the invoice because there's all the abbreviation and what have you and why would you change the invoice and not tell me that something that I repeated to you several times I don't want XYZ you added on an invoice and don't tell me?? Such unbelievable arrogance by this guy and seriously I do not recommend you use him. This occurred over a year ago and I'm only now able to explain it without losing my cool. Worst customer service experience ever.

I contacted Parasol Awnings for a quote to install an awning at the walk up window at our business…read more I was really glad that I was able to get someone out the same day. I was told that a salesman will be out at 2pm. Well, Mr Andrew Henning came out and I greeted him and asked him to follow me, because where we want the awning, is in the back of the bldg. When we arrive to the back, I explained that I needed an awning, just like the one over the entrance door, but because we have a camera in the corner, recording all activity, I did not want the awning to cover the activity at the window. Mr Henning stated that it could be placed at the same height as the one over the door. Again he asked me how far out did I want the awning. I repeated again that I did not know, as long as it did not block the camera. Mr Henning then said to me "I'm going to say this again", at which time he asked again. Again I told him I did not know, just don't block the camera. He then turned to me and said "when you figure it out, call me" and walked off.

From the owner: Parasol Awnings has been the Mid-South's premier provider of custom awnings and canopies for over…read more110 years. Serving commercial and residential clients, we are the first choice for architects, contractors, and building owners across Tennessee, Mississippi, and Arkansas. Known for innovative designs, high-quality manufacturing, expert installation, and exceptional customer service, we manage the entire process—from AutoCAD design to in-house fabrication and installation. Our extensive offerings include custom canvas and metal awnings, sun screens, aluminum and steel framing, pressure-sensitive vinyl lettering, and hand-painted graphics. We use advanced manufacturing techniques and maintain in-house powder coating capabilities, ensuring superior results. Our experienced design, sales, and installation teams are committed to meeting aggressive schedules and tight deadlines. With a service area covering up to 150 miles from Memphis, Parasol Awnings delivers full satisfaction with every project. Trust us for your next awning or canopy solution!

We were really happy with our stay at EZ Daze. The check-in process was super easy from the phone…read more The spots are well-marked, and the pull-through access was incredibly convenient after a long drive. All the utilities (water, electric, sewer) were simple to connect and work perfectly. Plus, the Wi-Fi held up really well! ​I do wish we had known that the RV park property is on both sides of the street. We ended up circling near the main office before figuring out our assigned spot was actually across the street. ​The park itself is well maintained. We didn't end up using the amenities like the pool or public restrooms, but from a distance, they looked perfectly clean and well-kept. ​You absolutely can't beat the location. We were close to everything: Aldi, Walmart, Lowe's, Tanger Outlets, and countless other stores and restaurants. If you're looking for convenience and a well-run park, this is it.

What a great RV park! Clean, quiet and friendly. AND it has a pool! We stayed here and drove back…read moreand forth to Memphis for our motorcycle event. 20 min drive away and the Memphis airport is right on the state line. It's family owned and that red dodge ram is always rounding. Both lots are great. There is an RV service center next door as an added bonus. Highly recommend.

Responded to request for quote immediately. Scheduled for the next day and arrived :10 minutes…read moreearly. Steve was professional, friendly, courteous, was dressed professionally and had a clean truck with clean, well maintained equipment. Steve arrived ready to do the job. He stuck to the price quoted, despite helping me move a few pieces of patio furniture and other minor stuff. I was so pleased I added a $25 tip. I will use Steve for any future pressure washing needs. As a matter of fact, I plan to paint in the spring and will use him to prep for paint. Thank you Steve!

Our roof was really dirty and one section had heavy moss growth. As the attached pictures show,…read moreSteve did an exceptional job!!!

I had appointment on April 7, 2023 at 3pm no one show up. I had to call regarding my appointment…read more Had to rescheduled for April 10th, at 10:30am again no show or call. You are very disorganized and not care about your services. Why anyone should use you. Unprofessional, untrusted If I could give zero I would.

Great job completed smoothly, beautifully and at a fair price. Love the screens they made for our…read morehistoric home!

My installers were over the top. They were organized, hard working and VERY respectful…read more Very pleased with the outcome. The windows look great.

I had a terrible experience. I paid for a door in May 2025 costing $2850. The door was not…read morereceived until August 2025 and the company couldn't get the door installed until September 2025. I waited a lengthy time only for the door to have major imperfections. Scratches were on the door and the panel was scared up. It did not look like it was worth the cost. The door came with a battery powered keypad and a key turn lock that had only one key that did not work with the lock. I went back and forth trying to reach Don, which was a waste of time because he didn't answer my phone calls and office personnel didn't answer but when I inquired about getting the door, responses were super fast and everyone was very pleasant. Don only started responding to me when I spoke to Bruce about him avoiding my calls. Don responded with nothing but excuses. We went back and forth for weeks about getting touch up paint and keys to fit the door and I still didn't get a remedy. I had the worst experience ever. I would caution anyone using The Window Source. What you pay for might not be what you get and there are extensive wait times. Customer service is not great. I will say Bruce was nice and empathetic. The good thing that came out of this ordeal was I got my money back after requesting it. Nothing could be disputed and Don knew the door and my experience were a flop and bad business.

Cordover came to home and spent a very long time answering our questions and showing us a variety…read moreof windows he brought with him. He took pics of our home and showed us what it would look like with the new windows and it was gorgeous. He did everything professionally and even reached out to the boss to see what discounts were available for us. If you need even a single window I would recommend Pella the windows are best on the market and ask for Cordover he knows his stuff. !!

I wasted 1 hour and a half today( Saturday)waiting for a representative from this company to come…read moregive me a quote. I made an appointment a week ago through their online appointment database AND received a confirmation for today. When no one showed up the number I called sent me to a customer service person that was unable to address my concerns. She said she would let someone know that no one showed up. I work full time and only have a few hours here and there to get things done outside of work responsibilities. I value my time and unfortunately this company did not.

Very pleased with Moffitt property services. They were quick and efficient and beat three other…read morequotes . Thanks for working with our budget!

From the owner: Family owned and operated. Proudly serving the Mid-South area. We specialize in pressure washing…read morefor residential, commercial, and industrial.