Sometimes it takes a problem for a company to shine. I bought some caulking here this week for a…read moretotal of $40+. When we tried to use it there was obviously a fault with the batch. I returned the product for a full refund. The staff were genuinely concerned that I had been inconvenienced , apologized and couldn't have a handled the situation better. They have a customer for life!

From the owner: We specialize in hard to source interior/exterior home finishing products including flooring,…read moredoors, mouldings and especially wood products. We carry high quality, responsibly sourced products and are committed to providing outstanding value and personalized, one-on-on service to all our customers. Regardless of the type or size of your project, we'll help you bring your vision to life, from start to finish. Locally owned and operated, we are the experts you need to know!

I was referred from the Fairfield store to Saanichton store as according to their computer one was…read morein Saanichton. I went n met up with High n I think (Glen) who went out of their way for me. Glen(?)showed me a suggestion in oven cleaners then it was Hugh for the hidden bread maker. After a long time of searching the "back room" it was decided that indeed they did not have the breadmaker! After much work, again on the computer inventory, it was decided that yet another store had one. Hugh offered to have it sent to their store. So, a week later I went to pick it up n yes, it did not exist! I believe it was an owner n anotheranager who again spent much time to find that they no longer made the breadmakers! It was frustrating and annoying, but the staff were amazing -Not so much the computer inventory-- but it is a good store n staff! Pretty sure I owe Hugh n Glen a coffee -- can't wait to finally try that oven cleaner

It's a hardware store and they sell hardware. Staff is always nice. Prices are fair. I shop their…read moreregularly.

Really ridgid return policy. Had to go without smoke detectors while waiting for a manager to call…read moreme back. My smoke detectors malfunctioned after 2mos and admittedly i did not keep the bill.

From the owner: At Slegg Building Materials, a subsidiary of WSB Titan and part of the Gypsum Management & Supply…read more(GMS) company, you will find a vast supply of high quality construction and building materials and a team of knowledgeable staff to help you find just what you need.

Regretting getting Island Marble on recent install. Their current product is of lesser quality than…read morewhat Island Marble used to sell. The new owner acts like he's doing you a favour to take the job. If you do decide to go with them, insist up front before hiring them that they do all cutting on their own premises as the plastic residue is nearly impossible to clean up afterwards.

I needed to swap out a big bathtub in a tiny bathroom and get a walk-in shower installed on a tight…read morebudget. I got many, many quotes until I discovered Island Marble. They weren't the cheapest quote but they certainly weren't the most expensive by several thousand dollars - and I really liked the look of their walk-in showers. I worked with David, the owner and Loree, the office manager, both were professional and pleasant to deal with - and what they promised, they delivered. They also gave excellent advice on what would work best in my small bathroom. The shower was installed this week on time and with a minimum of fuss even with a slight hiccup in the installation of the sliding door. All the trades people who came to work over the four days were on time, professional and competent. Cannot recommend this company highly enough. Five stars.