Beware Julia Travel - book at your own risk It was a very…read moredistressing and disappointing moment for me. I spent 10 years to save up for a European holiday for my mum. We went to Portugal and Spain - Madrid and Seville. In Seville I booked a walking tour with flamenco show, the details in the itinerary stated the meeting point is for 20:00hrs at main entrance of Alfonso XIII Lucury Hotel, and we are to arrive 15 mins prior to departure at 20:00hrs As our hotel was quite a distance, we took a Bolt to Alfonso hotel. We arrived 20 mins prior to 20:00hrs but already knew something was amiss because we were the only 2 lost looking souls. We waited and about 19,50hrs we approached front desk to check if we are indeed in the correct address 2 San Fernando and they confirmed it. We also approached random groups and asked if they were part of Julia Travel English speaking walking tour, and none were part of this group. One tour guide suggested to call OUR GUIDE but there was no phone number provided. We waited past 20.00hrs and then contacted Klook Customer service and we explained and provided evidence ce of time of arrival, copy of our tour voucher with details of meet up location and also evidence we were in the correct address but Klook could not do much element escalate for further investigation. We left at 20.30hrs very disappointed and distressed on the no show! The next day after fornally writing in with my feedback and submitted the Evidence twice, Klook said the operator Julia Travel had reviewed my case and will not be refunding due to the operator policy. Operator policy is no cancellation and non refundable. My written messages to Julia Travel via an app was also never responded to. So guys, please beware of this. Julia Travel can cheat with a no show because of their non refundable policy which Klook cant do anything about, means you would lose the entirety of the cost of booking the tour. Klook offered a compensation of 30% in Klook Cash which I doubt I'll ever need as this trip was 10 years worth of savings. I am so upset with the dishonesty of Julia Travel. It really marred our otherwise, lovely few days in Seville. Shame on Julia Travel!

I booked my tour through my hotel. The tour was to the Royal Palace tour. Our tour guide was…read moreexcellent. She just started with this company and she was professional and knowledgeable. Our tour was in English and Spanish!

Honestly I'm quite upset with Travelocity and Capital One for giving this hotel 4 stars and ranking…read moreit high on the list of satisfaction. Even a 3.5 from yelp is BS. It's quite possible they stuck us in the crappiest room they had but unless you book a suite or upgrade, I wouldn't bother. The standard room is a joke. I've stayed at $89/nt motels better than this. There is mold in the shower, along floor tiles, between the sink and countertop. The carpet feels nappy and disgusting. The smell is something awful. Kind of like sewage or bad plumbing. Since we were only staying 1 night prior to a flight departure, I didn't bother with switching hotels or complaining. Wasn't worth my time. But I dissuade you from booking this hotel as there are a million better choices out there. (Try Hotel Catalonia Plaza Mayor. 15min away. Same price point and much nicer and cleaner. Showers even have towel warmers built in.) Read the reviews about smell and noise. They're not lying. Walls are super thin. Gym is a joke. Everything feels old and worn. Like REALLY old and worn. I'm no princess and can appreciate a good deal but as I lay here writing this review, I'm freaked out about bed bugs and black mold. This hotel needs a MAJOR renovation. Sorry. Side note, staff is really nice. Not their fault the hotel is old and run down. Photos feel like false advertising.

Great location-close to everything,friendly staff, delicious buffet breakfast. Would stay there…read moreagain if ever I go back to Madrid. Shoutout to Cesar at check-in - he gave us the best room on the 9th floor-made our stay special and our Spanish vacation very memorable. Thanks Cesar-you're the best!

Absolutely amazing! Wonderful customer service and even better food. This was our first stop after…read morean overnight flight from the US, and fueled the rest of our trip. We got the lamb tagine, fish tagine, and mixed skewers. Everything was just perfect. If this is any indication of what the rest of our trip will be like, we're going to have a blast!

My travel agent booked this for Sagrada La Familia and says 4.5 hours... it was basically 2 hrs and…read more2 hrs of bus drive and walking to the bus and to the destination. We were suppose to have1.5 hrs at church and it was barely 1 hr and he had to speak Spanish and English at each location. Book your own tour with site and you will also get to do Towers. We did not get any time to roam or see anything else but main room and exteriors. Park Guell was same way - it said 1 hr but had 45 min and didn't get to do to museum or any of the buildings. Not worth money and no way 4.5 hr tour!!

Do not! We paid for a small English-speaking tour and got a giant squeezed bus full of people with…read morea guide with an accent so thick you couldn't tell if he was speaking Spanish or English. Had one foot between my face and the seat in front of me. The guide (George?) would not engage with his clients, kept a tight schedule and had no other interest. My partner left her hat at a prior stop and had to take the chance to go back on her own because we could not get his attention even standing next to him. He was unintelligible to many English- speaking passengers. Biggest waste of my time and money and I have been on tours all over the world.

Great hotel but even better restaurant for a great dinner with friends and family. By far the best…read morecochinillo in town!

I'm sorry to have to write this because my wife and I have lived in Spain and have stayed in many…read moreParadors. This Parador in Chinchon did not live up to the very high standards that we have come to expect. There was only one bar of soap in the bathroom, no shampoo, the telephone didn't work, the waiter for dinner served us stale bread (we sent it back), and my wine glass was dirty. We had drinks in the bar before dinner and the "pincho" was a crummy small bowl of potato chips. Definitely not up to the caliber of other Paradors. Lo siento.

It's a really lovely hotel. There is some room for improvement, however. The rooms do not have…read moresufficient electrical outlets, the staff at night in the lobby bar leaves a lot to be desired. That said, the front desk personnel are fabulous and extremely accommodating. Breakfast is very nice. Conveniently located with easy access to bus that takes one right into the center of town. Our room had a lovely terrace and the views were amazing. I heartily recommend this place!!!!!

Good views of the city from our room. Friendly staff. Free parking was provided. Easy access to…read moremajor road that takes you to San Miguel Bridge. Park your car and walk over to Toledo from the bridge. Room was well cleaned. Bed was comfortable. Good wifi in room and lobby. Blowdryer is better than standard. AC and thermostat work great. Fitness room and turkish bath were clean and towels were provided. Breakfast is provided at a cost. Coffee pot and safe were not provided in the room. We stayed during the January off season. We would definitely stay here again.