Always enjoy stopping by here on our yearly trip to Michigan! Such a fun experience getting to see…read moreall of the plants and little decor items! The indoor plant selection is great. Highly recommend!

Just drove all the way from Grayling to go to garden goods today. Had a couple waters on the way…read moreand really needed to use the bathroom. In the past that has never been a problem. Today I was not allowed to use the bathroom even though they have a bathroom door that says restroom on it. Looks like I'll be getting my plants and statuaries at other venues.

My wife talked to a woman (Julie) at Pine Hill Nursery about some plantings at our Elk Rapids…read moreMichigan cottage, way back in April. She called back later, had some overall planting recommendations, said she didn't actually do landscaping design. Guy named Ben came out to the cottage in June, said he would get back to us with recommendations, sketches, costs etc. Never heard back from him. My wife texted him back... Nothing from Ben. We went back to Pine Hill in July, talked to another guy, Ralph? I asked who we should really talk to if we were to have any chance of Pine Hill actually following up. He said he was the owner, of course he would follow up. In fact his brother (Paul?) would follow up with a phone call. Crickets. It has been weeks. Pine Hill has always come highly recommended in the area. And yes, folks up here are on "lake time" so things do tend to take awhile. But the runaround and total lack of movement from these guys has been amazing to behold. They don't call back/text/ any kind of follow-up communications that they say they will do. Their facilities are nice, we've bought plants there a number of times, even had lunch at their lunch counter a few times. But I'm sorry, if you need someone to actually do some work? Go elsewhere.

This nursery is set on a sprawling setting, and well-maintained paths make it easy to navigate…read more Items are clumped together in varieties that make sense while there are also artful arrangements landscaped for inspiration. While they seemed somewhat short-staffed this summer, with two designers that were seemingly too busy to return my phone call, the employees that I did speak to were both friendly and helpful. This is one nursery that is worth the trip.

Great flowers , peonies are almost everyone's favorite Nice people working there too!read more

Golden Hill Farms is much more than a florist. They have a great gift shop. I stopped in on a…read morerecent visit to see family in Elk Rapids. We were wlaking through town and wandered into the shop. My wife and kids found some great jewelry, birthday cards, tee shirts.. I had to draw the line on what they wanted to buy. I found a excellent dry rubs for fish and for meat, a great solo cup size double wall tumbler for my "sodas" on the go, and a couple great holiday gifts for my wife that I can't mention if she happens to read my review. A must stop if you are in Elk Rapids.

The flowers in the Vic. Tea Cup were beautiful…read more Excellent Customer Service. Thank you I will be using them again.

I don't live in the Traverse City area, but many of my relatives do. It is a chore to search online…read morefor a florist since you're constantly redirected by 1-800 INSERT MEGA FLORIST COMPANY NAME HERE. I nearly gave up on finding a local place and was fortunate to discover Cherryland Floral & Gifts. On a Sunday, I ordered a bouquet online that was similar to the big-flower-box shops; the total price, with delivery, was approximately $10 cheaper. On Monday morning, Markelle called me to ask if I was OK if she used a different vase than was in the photograph... It really impressed me that she took the time to discuss a change and the bouquet came out even better! The result was gorgeous and I'll definitely use Cherryland Floral again.

Beautiful flowers, owner is very friendly and explained how to make flowers last longer. Informed…read moreus of future flowers that she will be selling throughout the summer.

After moving here 5 years ago it became my favorite store because of the true variety, later hours…read moreand great staff. So I can go there at 10:30 at night looking for something that other hardware stores don't have and there it is. That and a slice of pizza and some gas. That's a good trip to the store.

i've been going here for 30 years. Best place in town. Check it out. Great value and customer…read moreservice.

I see someone else had a similar issue with this store in another review. Long story short I…read moreordered an XL arrangement from 1-800-flowers. This shop fulfilled the order and gave me the medium size at best. Getting paid for a product and under delivering is close to theft. They refused to redeliver the order. Fortunately 1-800-flowers customer service is great and made things right. Also their delivery driver is obnoxiously rude, and only because they can't follow google maps directions. Hopefully 1-800-flowers drops this chop shop as a supplier.

Extremely disappointed in the customer service, honestly I have never had such a negative…read moreinteraction with any business as I did with Kalkaska Floral & Gifts. I placed a order for my mother in law on 2/4/2021. I received a confirmation email that same day. I requested a delivery for 2/11/2021. When 2/12/2021 hit and my mother in law hadn't gotten the flowers I called Kalkaska Floral & Gifts. I let them know that I had placed an order and they were not yet received, and I was extremely polite. I understand flower shops are crazy busy at this time and I also know that rudeness is not the way to get answers or assistance from people. Unfortunately the woman who claimed to be the owner but would not give me her name when I asked toward the end of the conversation did not have the same manners. When I told her the order number she told me she had a different delivery name for that address, I was very confused. I told her I got a confirmation email and she stated that she does not send confirmation emails. I asked, "Oh why is that?" I would think people would want confirmation, she stated they do not do this. I let her know that I got two confirmation emails from donotreply@efloristmkt.com aka "Kalkaska Floral & Gifts." When I told her the delivery address to try and figure it out she responded, "What makes you think I deliver there" with a lot of attitude. I told her I was not from the area, and that I searched for flower delivery in this zip code and her shop popped up (it was 20 min away). I then told that I used the address request box on her website that confirms the zip code can be delivered to and that it went through. She then claimed that she emailed me saying she could not deliver my order. I said I got no email, and I even said please let me check maybe I missed something! I asked her what email she would have sent it from thinking it may have gone to spam and she refused to tell me the email. Which was odd...at this point I just wanted to let her know so that if something was wrong with the intake system she could fix it so nobody else has this issue. Where I am from people appreciate feedback about their businesses so they can improve, and I only wanted to make sure nobody else would run into this issue. She was extremely rude at this point and said "WHAT do you want me to do about it?" with a really nasty tone, and I said I suppose there is nothing that you can do but this conversation would have been a lot more productive if you didn't come on the phone acting as if I had done something wrong. At this point she started screaming at me...my fiancé could hear her from the room over. I asked if I could have her name but she kept yelling about how I had no idea what I was doing and that this was not her fault and I was ridiculous to think she could deliver flowers there. I told her if she did not lower her voice I was going to have to hang up as I was not interested in being yelled at. She continued to insult me and I eventually hung up, shaking. To be quite honest I am mortified by the way I was spoken to. I was genuinely upset that the flowers hadn't been delivered and that I was not informed that they wouldn't be delivered so I could find another shop. I kept my composure through the entire conversation, I never raised my voice or insulted her despite being talked down to from the beginning. I have never experienced such blatant disrespect. I highly advise that you do not use this floral shop. (I have attached screen shots of my email to show that I received two confirmation emails and no email stating that the delivery could not be made).