I have been coming to Mesa Dental for almost 30 years! Always greeted with a smile. The reminder service is excellent! Quick on time appointments. read more

They are the best!! Mesa dental have taken me last minute when I have had tooth infections, and took care of me right away. Thank you so very much and I'll be a loyal patient forever. Also their receptionist is super friendly and very professional. Highly recommend coming here. Thank you all read more

Top quality best care I have ever received. Professional experienced staff. Simple. The best dental care in Newport Beach/Costa Mesa completing all off my Major dental work. I have a beautiful clean smile that is priceless. Veneers and implants look natural and feel great. read more

Mesa Dental Center - Chart. - General Dentistry Near Me - Costa Mesa, California

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Cleaning appointments are backed up for months. Poor impersonal communication, Rare to get a call back. I sent my family member in for a cleaning only to pay out-of-pocket and they charged him hundreds of dollars for x-rays. We are so much happier with a different dentist down the street. read more

DO NOT RECOMMEND Serious Concerns Regarding Billing Practices and Unprofessional Conduct I am leaving this review because my experience with this office has gone far beyond a simple disagreement with a receptionist. I have had repeated issues with the front desk, specifically Shakila, involving dismissive communication, condescending behavior, hanging up on me, and an overall lack of professionalism. What happened today was the final straw. I had a 2:00 PM dental appointment today and took the day off from work specifically to attend it. Before my appointment, I called the office to confirm my financial responsibility. The treatment plan provided to me clearly showed $19.20 as my coinsurance/patient responsibility. When I called, Shakila told me that I owed $59. I asked a completely reasonable question: if my treatment plan states that my patient responsibility is $19.20, where is $59 coming from? Her first explanation was that insurance might bill a different amount later. When I questioned that explanation, she changed her explanation and told me that the $59 was because I had decided to do the "last tooth." That explanation was completely inconsistent with the treatment plan. I pointed out that changing the order in which a tooth is treated does not somehow make a stated $19.20 patient responsibility become $59. I told her that if the issue was supposedly the order of treatment, she could simply change the order and apply the patient responsibility reflected on the treatment plan. Suddenly, she agreed that it would be $19.20 and told me not to worry about it. Approximately two minutes later, she called me back and claimed that my insurance could not be verified and that my appointment therefore had to be canceled. She was argumentative and stated "what you can't pay a 20$ difference." First, it's a $39.8 difference. And second, yes I WILL NOT PAY what I DO NOT OWE. I knew my insurance was active. I pay for my dental insurance through my employer and had paid my premium for the month. I immediately contacted my insurance company myself. My insurance company confirmed that my coverage was active. My insurance company then contacted the dental office directly while I was on a three-way call. The behavior I witnessed during that call was extremely telling. Shakila's tone and demeanor were condescending and dismissive when speaking to me. Once she realized that my insurance representative was on the phone and could hear the conversation, her tone noticeably changed. That alone was incredibly unprofessional. She then stated that the office would not reschedule my appointment because of the way I had spoken to her. I find that explanation particularly disturbing given the way I have repeatedly been spoken to by this same employee. Patients are expected to remain respectful, but that standard applies to the people working in the office as well. A receptionist does not have the right to speak down to patients, dismiss legitimate billing questions, hang up on patients, or treat patients as though they are an inconvenience simply because they are asking questions about charges. What makes today's situation even more concerning is the sequence of events: I questioned why I was being told I owed $59 when my treatment plan showed $19.20. The explanation for the $59 changed when I challenged it. I was then told the amount would actually be $19.20. Shortly afterward, my appointment was canceled because the office allegedly could not verify my insurance. I contacted my insurance company. My insurance company confirmed that my coverage was active and contacted the office directly. After this occurred, I was told that the office would not reschedule my appointment because of my interaction with the receptionist. I believe this sequence raises serious concerns regarding the accuracy of the billing information provided to me and the manner in which my insurance was handled. If the office could not verify my insurance, it is difficult to understand how the office arrived at a specific $59 patient-responsibility amount in the first place, particularly when the treatment plan provided to me stated $19.20. I also intend to report my concerns to the appropriate California regulatory authorities so that the billing and insurance records can be independently reviewed. I believe these circumstances warrant an examination of whether other patients have experienced similar billing discrepancies, insurance-verification issues, or treatment by this employee. And this is not an isolated incident. I have previously had multiple unpleasant interactions with Shakila. She has been dismissive and argumentative over email and telephone, and I have experienced her hanging up on me. There is a consistent pattern of behavior that I find completely unacceptable for someone interacting with patients. The behavior I have experienced from this office has been disgusting, disrespectful, and deeply unprofessional. read more

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I never have to wait. The doctor and his staff are super friendly and professional. They explain your procedure, insurance coverage, and payment. The overall vibe is calming and reassuring. Even major procedures don't leave me rocked. I recently visited another dental office, endodontist. Staff was wooden, fake friendly, & the noise level unnerving. Thank goodness I didn't have to return there. Mesa Dental is awesome. read more

I am so impressed with everyone at Mesa Dental Center Very professional Very caring Willing to help Flexible read more

Dr. Al and staff are exceptionally kind and gentle. I recommend this dental business to anyone looking for a dentist! I was a little skeptical at first, being located in a strip mall, but in no time at all and beautiful teeth later, I'm a happy customer. No one is grumpy!!! Seriously, they all have smiles on their faces and greet you by your name. read more

Mesa Dental Center - General Dentistry Near Me - Costa Mesa, California

I had a temporary made and waiting for my permanent to come in. Everything went well. The staff are great. Had me in and out.

This place is Amazing dentist is nice and does fantastic work and everyone is so kind and professional. Place has lots of parking and easy to find read more

They got me in almost right away for my initial appointment. Then for the next one, the soonest they could get me in was over a month out. Then they quoted me full price on fillings even though I had insurance. When I asked them about it, they said they weren't going to remain in network with my insurance anymore. I felt completely scammed & cancelled my appointment. I already didn't feel the dentist was nice either & I don't care to have someone who isn't nice be working on my teeth anyways. read more

Then, getting my teeth cleaned here for years. Great service grea smile on everybody's face, love it.

While in Southern California the upper back, left crown broke. YIKES!!! My friend Richard referred me to Dr. Al. I met with Dr. Al on Monday and needed to be totally complete with the crown by Friday, when I was traveling home. Dr. Al and his staff were so kind. I had a perfect crown on Wednesday; and he was gentle the whole way through. Dr. Al was/is a complete dreamboat and exudes dental mastery! Bless his heart for taking the best of care of me! read more

Best Dentist, best service, and excellent attention to detail, little wait, highly recommended

One of the best cleanings I had. 10/10 am going back. the office staff is friendly and the dental hygienist was very helpful with tips and tricks to keep my teeth clean! read more

Great dentist! The whole office is friendly and this makes you feel at home. Very professional and works with people very well. someone I know if petrified of dentist so Doctor Al suggest he use his EarPods. Worked wonderfully! They almost fell read more

Excellent dentistry and hygienist. Quick and easy. Only recommend what you really need.

Returned to Mesa Dental Center for a long overdue cleaning ( I dread them). To my delight, this is the first time I've ever had a cleaning that DID NOT HURT! I highly recommend this Dental Center- the staff are above and beyond. And I should know- read more

always friendly and professional. I've been going to Mesa Dental for over 20 years and I was lucky to find Dr Al. and staff.

I've been going to this dentist for about two years, but I recently decided to switch to a new office due to repeated unprofessional experiences. Over the course of three separate cleanings, I never once saw the dentist. The hygienists were the only ones I interacted with, which felt odd and inconsistent with what I expect from a dental office. More recently, I came in because I was experiencing tooth sensitivity. The dentist briefly examined me, did a quick bite test, and said he thought I might have a crack and would need a crown. I wasn't comfortable moving forward with a treatment that would cost over $1,000 when he didn't seem confident in the diagnosis. The staff immediately tried to push me to get the procedure done that same day, and when I said I needed time to think and schedule it, I was told I'd need to put down a $200 deposit just to book the appointment. On top of that, during my appointment I repeatedly caught the dentist looking at my chest multiple times, which made me extremely uncomfortable as a woman and felt completely inappropriate. Overall, the office felt unprofessional and I did not feel safe or respected as a patient. I would not recommend this dentist, especially for any major procedures or sedation. read more

Always a great experience. Caring and understanding. And Trustworthy !!! Believe me, I have had some bad luck with Dentists. This is not that. read more

Dr. Alkhateeb is extremely considerate, professional, thorough, and kind. The office staff is friendly and welcoming. I went to Dr. Alkhateeb for an emergency tooth pain 2 months ago. He and his staff immediately handled multiple referrals and facilitated my treatment. I went back to doctor's Alkhateeb office to complete a bridge today and l couldn't be happier. I recommend Messa Dental to anyone looking for genuine patient care. read more

Came to this office multiple times and had the same bad experience. I have been treated horribly by the receptionist and dentist, but mainly the receptionist was being racist. Didn't want to assist me even after paying 10,000, and their work WAS HORRIBLE AND DOSENT LAST. read more

The staff is kind and efficient. I have been a patient for over 25 years. I have always been happy with them.

Not my first visit and it won't be my last, the staff is so friendly and welcoming. I went in for my dental cleaning and l was even more impressed by the hygienist. Her care with my cleaning was gentle and thorough. She answered all my questions with knowledge and had excellent recommendations. What was extra special is all the staff remembered me from my last visit six month before. read more

Dr. Al is the best! Honestly, to the point and caring. So glad I found this office! ​

Excellent patient care, I had a broken tooth and they accepted me in as a walk in and worked on me immediately between patients Confident, friendly service read more

Mesa Dental Staff is always friendly, helpful and caring. Seamless and positive experience each visit ! Patient since 2003 read more

fast friendly service. Easy to make and change appointments , good referra. thank you. I've been going the same dentist 10 yrs.

Dr. Al and his team are honest, professional, efficient, caring, and thorough. I began visiting Dr. Al recently after being with a dentist for 1.5 years who was not transparent and treated my teeth very poorly. Dr. Al was able to see me last-minute, provide a comprehensive review of my dental health and necessary next steps, and referrals for any work that needed be outsourced to a periodontist (his referral was amazing as well). Scheduling was extremely easy and they were available same-day when I had a couple of emergency needs for dental care. Their patience, listening ears, and excellent quality of care were a God-send and I'd highly recommend Mesa Dental to anyone needing dental work. Not to mention all of my dental work was pain-free! Thank you to Dr. Al and your team. You all are a blessing. read more

I was referred to this dentist by my friend who's father was a dentist & she had worked for dentists. I was amazed that he could get me in the schedule so quickly & within a week I am getting my new smile! The office is super helpful & friendly & the dentist assistant is so kind. They are all A+ professionals & l couldn't be more happy to have found Dr. Al! read more

Dr Al saved my friend thousands of dollars, I personally use this dentist office, great job from the front of the office to Dr. Al

There is no way these reviews are real. Quick backstory, I went from having PPO coverage to HMO coverage, and as you can imagine finding a good dentist has been challenging to say the least. After scouring Yelp I thought Mesa Dental sounded great and it worked with my insurance. I scheduled an appointment and got in right away for x-rays and had a cleaning scheduled within a couple of days of that appt. Unfortunately, I got sick, and had to cancel my appointment. I felt terrible as my appt was first thing on a Monday morning, but called and left a message before hand that I had to reschedule and asked for a callback. No response. Called again and left a message, no callback. A week later, today, I called again, was placed on hold for a long time, and then told the soonest available appointment was in six months. I thought I misheard the receptionist, but no, we're in September and the soonest available cleaning was in February. I expressed concern as I would not have gone with this dentist had I known their cleaning waits were 6 mos, that's crazy. She was so rude, and said "feel free to find a new dentist" What?? I then asked her, "are you related to the doctor? Does he know that you're speaking to his clients like this?" She said yes he does. Welp, I wrapped up that conversation. No way I'm letting anyone in that office touch my teeth lol. Anyways, looks like it's time to find a new dentist, or just come to terms with the fact that you really do get what you pay for and go back to my awesome PPO dentist. What a bummer. Just wanted to share my experience so you don't make the same mistake I did. read more

Have been going to this Dentist Office since it opened. Excellent staff & hygienist. The Doctor is excellent. Very professional and knows what he is doing. Will recommend to anyone looking for a reliable Dentist in the area. read more

Went in for my six month cleaning, Stephanie did the work. She did an excellent job and actually cared. She shared some good advice for me to take when brushing and flossing my teeth at home. read more

I hate leaving these types of reviews. I don't know who cares or if it will even matter. Here goes. Denist is very good, so is the X-ray tech, and although I had a horrible experience with one of his hygienists, I only went back because I was assured she was not going to work on me again. Stephanie, new hygienist, did do a great job and renewed my confidence. I agreed WITH THE DENTISTS RECOMMENDATION after my last visit in January to come back in 4 months for a regular cleaning. Reason for one star, office manager Shakira. I was unimpressed by her officious attitude on my first visit (apparently her job is so secure it doesn't matter how she treats the patients) but she was not important to my decision to return. I called today, Feb. 28, to make my 4 month appointment and rude just not cover it. She argued repeatedly with me over the reason for my next visit. Quite frankly, I think she gets a kick out talking down to the patient, and I can't afford the high blood pressure episodes I associate with this office. Not going back. Follow up, I called back to cancel. When I told her she was the reason, the way she argued with me, no apology, instead she TALKED OVER me. When I asked her name, she told me she was the office manager. I had to ask twice for a name. Only the dentist can know for sure how valuable she is. I say put her in an office, on collections and do not let her near the public, that's just my opinion. read more

Dr. Al Khateeb dental work is excellent, the staff is verry helpful and curtious. All work is detailed and high quality, Highly Recommend.

I got fast an appointment. Treatment professional and quick. Customer oriented. I always come back to this dentist office.

Very happy to say. I am glad to be cared by Dr. Al. He is very Skilled, knowledgeable and professional. I am vey satisfied with his performance and services especially the implants procedures were extremely successful and smooth. The staff is very friendly and accommodating, makes you feel a family member. Thank you Mesa Dental for all your services to me and my famil. read more

Dr. Al was able to fit my daughter in for an emergency visit to fix a chipped tooth. He and his staff were professional and personable, as always. Very impressed with his expertise and practice. I highly recommend Mesa Dental Center. read more