First 1/3 of the time they charged me for cleaning was loading and unloading the car. If you think…read morethat deep cleaning a bathroom means cleaning a toilet, removing cobwebs, cleaning a shower wall or cleaning a shower head then you will be sadly disappointed by this company. Because they will do none of those things when they clean a bathroom.

My place was completely covered in dust, I'd really let it go…read more 3 superwomen cleaned my entire place in a couple of hours. I'm very satisfied with the quality of their work and the value. I will use them again and not let it get out of control again! Thank you

I needed a cleaning service for my daughter who is 9 hours away at college. They were very…read moreaccomodating. They could not make the time that was agreed upon, but communicated with us and were able to make it out later that day. The room is clean and we are so happy with the result. Thanks you so much!

I needed a thorough move-in cleaning. After making tons of phone calls, only Elite Cleaning…read moreServices responded fast and offered me same day cleaning service. The co-owner was very friendly, responsible and efficient. Did a great job! Will definitely use again!

Elizabeth was friendly and communicative when I scheduled my cleaning with her and I confirmed…read morethree separate times that she was going to come to clean today, but was awoken at 7 AM by a text from her canceling her appointment. I understand things come up but this is extremely frustrating seeing as we just spoke yesterday and I have had this appointment scheduled for a week. I would not schedule with her again if I was looking for someone reliable.

Elizabeth was extremely reliable. She did a wonderful job on our Apartment. It hasn't been deep…read morecleaned in over a year. She is very compassionate and understanding!! Highly recommend!!

Leticia is very professional and trustworthy. She does a fantastic job cleaning up after my…read morefamily of 5 and our wolfdog/husky mix with the never-ending, year-round shedding. She always asks if there's anything else she can help with or do better for us. She's very caring and considerate- highly recommend!!

We've used this place twice and have been incredibly happy with them. When you book they do an…read moreinitial call which can take a little time but is totally worth it - you tell them which areas of your house to prioritize and they ask for very specific information about what you want cleaned in each room. They show up on time, are incredibly professional, and are EXTREMELY detail oriented. Great for times when you want your house to look in tip top shape but don't have time to do it yourself. We'll use them again for sure!

The team is very polite and always in a good mood. They look for areas they can go above and…read morebeyond. You can tell they care about their work and leave little details that make a big difference. Communication is great and if we need to make adjustments to our schedule they are always willing to be flexible. Highly recommend

We have a small rental house in Waldo that needed a deep clean before a new renter moved in. There…read morehad been pets and only light cleaning previously...and it was telling. We asked for walls, floors, cabinets, etc...the house was empty so they didn't have anything to work around. They sent several woman and the cleaning was thorough and what we requested. There were a few missed spots in the bathroom that were discovered when we repainted, but otherwise, 10/10. Knowing the clean would be impossible for us to get done quickly, and they finished in one afternoon, it was worth the price. Considering having them clean our home next.

I was feeling a bit overwhelmed with 3 dogs worth of dust and fur that seemed never ending in my…read morehouse. Add a busy toddler and a teenager and I knew I had to seek outside help during this season of my life. I heard about Clean Heart Maids from a friend and they were running a deep cleaning special for Black Friday so I bought myself a gift of recurring cleaning and a deep clean. They reached out to me as soon as I submitted my request and were so polite and made the whole scheduling process super easy and fast. On cleaning day, they used a code to get in and did an amazing job of dusting, cleaning our whole house and somehow managed to get the inside of my oven clean (add on service) which would have been a gigantic pain for me to do on my own. They made our beds and did some sweet touches like blankets and toilet paper folded into heart shapes (tried to get a picture but my 3 year old was too excited to play with the hearts!) Most communication was done through text, which was super convenient for me. I have not used a house cleaning service before, so cannot make true cost comparisons, however, I appreciated the discount that was offered and I felt the attention to detail and customer service was well worth the price I paid. I'm looking forward to having monthly cleans done to help maintain what was already done.

First they wanted to show up early and when I could not be there early enough for them they…read morecanceled. When they came back the next week I was being asked strange questions like what is in my basement, which made me feel like they were casing the place. The didn't clean stains I asked them to clean so I had to ask them twice and even then they missed spots (there were only 4 areas) The carpet was soaked when they were done and my furniture was just piled on top of each other. They didn't even put the plastic carpet protectors on my dining room table chairs, sofa, chairs end tables. They left dining room chairs on other furniture and left my piano bench on the sofa. When I asked for floor protector they just handed me some and I had to do it myself. They took the nosel off my bathroom sink to put it on their equipment. They put it back on and somehow crammed it on off the thread and it squirts out the sides all over the place. It was a total disaster. I can not even use my bathroom sink now. I hope I can salvage my carpet & the plumber doesn't cost too much. The company saw my review on google and called me. The guy I talked to said he was the owner & the weird questions were related to them trying to up sell. I told the best way of doing this would be just to ask if they could clean any other carpets not asking what was downstairs in my basement. It would of made their intentions clear and not left me the feeling my home was being cased. I explained to him the next day my carpet still was damp in areas, I got what I would call excuses. It was also no longer soft. I let him know other than not having water between my toes after a water extraction I would also expect after a cleaning that my furniture to put back in place with protectors on wooden legs and they at least check the faucet to make sure they got the cap threaded on. He offered to fix it and return my payment to me, if and only if I removed my review. I had planned on taking him up on the offer to get my payment returned in exchange for removing my unsatisfactory review (I was very uncomfortable about them returning). Later that same day I received a text from the guy that said he was the owner telling me to remove my review by 9 am the next morning or he would be contacting his attorney. I have included their text to me in a screen shot below. For me once a company threatens me with more aggravation for giving them the curtesy of a review & exercising my constitutional rights I am done with that company. Below is the condition my furniture was left after I put the protectors on some legs. Picture of areas where the spots that I mentioned earlier. Judge for yourself To those reading this review: It is our 1st amendment right to post how we feel about a service provided. We can also post facts about what occurred. You just can't lie. Please continue to be honest about the service and don't let bullies try to silence you. You need my voice and I need yours. These business owners can use the information to EARN a five star rating or they can be offended over a review. Support your community and rate!

I trusted this company to solve a cleaning problem for me and all they did was make the problem…read moreworse and then blame me. I had an accident that resulted in paint spilling on a chair in the living room. The technician used some solvent and a brush but wasn't able to clean the chair. As I was also having my carpets cleaned, there were floor units in my home. The technician, without my consent or knowledge, decided to use a floor unit on my delicate chair to try to take out the paint and all it did was leave a water mark and worse yet, ruined the fabric. The owner just yelled at me and said it was my fault when I tried to work with him to make this right. NEVER EVER NEVER use this company!!! They are the worst!!!