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Merle Norman

4.0 (1 review)

By appointment only

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14 years ago

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Lash and Company - Dearborn

Lash and Company - Dearborn

(17 reviews)

Downtown Dearborn

I was in town visiting my mom and needed a Brazilian and leg wax before heading back home. They got…read moreme in and the person (Leine?) was very sweet but was behind and clearly rushed my leg wax because once I came home I saw she had missed huge patches all over my legs. I normally review their work before leaving but she was 20min late to her next appt so just left. When I realized it I called and because a credit would be no use to me as a nonresident of the area I had to come in right before my flight to have her fix it. She never apologized or took accountability for doing such a half ass job. It took her another 30min to fix it. This is the most I've ever paid for a wax, and I've received waxes in many big cities. They also make you pay a deposit and sign so much paperwork so you can't get your money back even if you call 5min after booking. So to pay more than I ever have for the worst wax job I've received on top of her not even taking accountability the next morning that I had to drive back right before my flight for her to do the job was infuriating. Good thing I don't live here and can just go home and go to my regular salon for half the price and does the job thoroughly. If you live in Dearborn don't bother coming here.

RUINED MY LASHES RIGHT BEFORE MY WEDDING - In spite of going in a week prior for a patch test of…read morelash extensions, and bringing up concerns more than 4 times via text and in person that my eyes were watering a lot and lashes were falling out, Yasmin dismissed all of that a told me it would be fine. Then, 3 days before my wedding, and almost 1 hour into an extremely painful and uncomfortable session, she suddenly told me to get up and leave because my eyes were watering too much. I was literally crying on my way out of the door, with partial straggler lashes barely hanging onto sparse glue like some kind of deranged spider. IN ADDITION, she had to reschedule my appointment the DAY OF only 3 hours before our appointment, and yet when I tried to reschedule she said that would be impossible and I would lose my deposit. IN ADDITION, they do not carry the very basic cat-eye, L-shape lashes that I had read in countless articles are recommended for hooded eyes. They only carry very limited types and do not accommodate for any others. IN ADDITION, their customer portal system is constantly down and internet is spotty, so that they could not access my medical forms and important information, and kept asking me to re-fill out items, even though I'd already submitted it. IN ADDITION, parking is horrible in that area so access to the storefront is extremely inconvenient. IN ADDITION, they played only trashy country music so I felt overall like I was in hell the whole time. IN ADDITION, I still haven't received my deposit back or any communication that it is coming. They do not deserve to be in business.

Zahra Healthy Touch

Zahra Healthy Touch

(7 reviews)

Downtown Dearborn

Zahra is amazing at what she does. I have done three sessions with her, and each one was customized…read morebased on what my body needed. From the first session, she paid close attention to the areas where I was holding the most tension. My shoulders were very tight, so she focused on that, and she also included facial massage because my face was looking and feeling very tired. She continued working on my shoulders in the following sessions while also treating my whole body. In addition to the lymphatic drainage massage, she used dry cupping, other helpful devices, and even included a scalp massage. I always leave feeling lighter, more energetic, and deeply refreshed. So much of the tension I had been carrying is gone. I highly recommend Zahra to anyone looking for someone who is skilled, attentive, and truly personalizes each session to your needs

Best facial I've ever had in my life! I drove an hour to get here and it was so worth it. Zahra's…read morestudio is located inside Cosmo's Salon Studios and it was very clean and put together. We discussed my skin concerns and she tailored the facial to target said concerns. She gave me such a deep clean I honestly feel and look like a different person. She was so sweet, personable, and extremely professional/ knowledgeable. The facial I selected included extractions, face/neck massage, scalp massage with an oil, calming face mask, and a brief back massage. I already booked my next appointment. You will not regret coming here!

Sun Nails and Spa - Day 2

Sun Nails and Spa

(68 reviews)

This is a good shop to go to, no long waits and easy in and out. I will say sometimes prices vary…read moreso you do need to ask and verify. But overall good shop.

If I could rate this place in the Negative numbers I would . I stated several times in the mist of…read moregetting my nails done the length I wanted. My real nails are naturally long . this nail tech proceeded to clipping my nails short then filed them even shorter because he clearly could not execute the almond shape . once one nail was destroyed I had no choice but get the other fingers like as possible. Damage was already done. I don't wear fake nails just gel over lay or shellac and now my natural nails have to grow back. I looked like I needed a fill in soon as I got up. I asked for a manager he was not helpful at all .. my cuticles were a mess and hurting the work was so sloppy. I even asked if Emily could service me or someone who knew what they were doing. I have been here several times and this was by far the worst . I will never go back. They do not listen all they care about is you paying for the service they do not care to correct their mistakes. I felt really unheard and disrespected for you to expect to be fully compensated for a service you could not execute properly And I have to walk around with the disaster of nails. Lastly I had somewhere to be and he took almost two hours doing my nails so even if they were willing to fix my nails, I had already wasted enough time as it was just, constantly trying to guide the nail tech into doing my nails correctly.. He understood English up until I started addressing the way my nails were turning out.. I did not want to get out that chair a mess and I did. I hated my nails and I made that clear respectfully and I felt they didnt feel like my feelings were valid . I Paid them just because I'm very unproblematic and It was never about the money . It was simply the principle , why are you expecting full payment and you knew my nails were trash and I wasn't happy with the service . SMH NEVERRRRRRR AGAIN.!

Merle Norman - cosmetics - Updated May 2026

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