1. Merle Norman Cosmetics

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Winter Garden, FL

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Merle Norman Cosmetics

4.2 (5 reviews)

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Bath & Body Works

Bath & Body Works

3.1(23 reviews)
2.0 mi•Horizons West / West Orlando
•$$

This Bath & Body Works is located in the busiest area of Winter Garden in the Grove…read more I came today to get some last minute Christmas gifts and even though it was jammed packed, the employees did a wonderful job keeping up with checking people out and helping them look for products all at the same time. When I first walked in the greeter said that all 3-wick candles were $12.95 so I definitely jumped on that deal! I ended up leaving with 6 candles and some sanitizers!

This was an interesting experiment that I had to deal with. I went into this location in the past…read moredolled up and very fancy after work. The lady/associate that helped me out named DONNA was very kind and very aggressive and willing to do whatever it took to please me.. As I spent my Hundreds of dollars, of course she loved helping me.. As I went in today, November 23, 2025 I encountered the same woman as I came from the gym and had no makeup on and honestly didn't care what I looked like, but I was completely treated like a bum off the street and while I was waiting around. She actually had the nerve to act like I was going to steal something. I have a pretty good instinct of how people treat others in. This really was disappointing that Bath and body Works actually would hire somebody that chooses who she wants to deal with or who they want to deal with depending on what they look like. I walked out as I pretended like I was talking on the phone and everything has been recorded. she acted like I was a criminal off the street because I didn't look pretty. I think the store needs to have a crack down on how their associates are trained to deal with people because you never know who's gonna walk into your store. It could be a celebrity or it could be a bum off the streets, but everyone should be treated equal. I will never be returning to this Bath and body Works and I will be also sharing this video all over social media and to all my clients and since I am a blogger, it will be distributed as well on how I was treated walking in the store and how I was treated leaving. This is unacceptable and I think a manager needs to talk to the associates on how quick they think that somebody is a problem versus somebody that's been spending thousands and thousands of dollars at their store. Regardless, if you're poor or rich, you should be treated equally at Bath and body Works!

Photos
Bath & Body Works - Hand wash station

Hand wash station

Bath & Body Works
Bath & Body Works - Great "men's" section

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Great "men's" section

Merle Norman Cosmetics - cosmetics - Updated November 2026

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