For some reason the staff at this location does not know how to communicate with each other, or they simply don't even care about customer service at all. My money was stuck in someone's vault for over a week. Made several trips up there to get it but since that employee wasn't working at the time I came up, and it was in their vault specifically, no one else could access it. Strange. Even when I was promised that they would talk to that employee and have my money out of there, when I came back the next time, it was still stuck in their vault. Don't say that you're going to do something and then not follow through with it. What a waste of my time. read more
