My husband and I have lived here for just over a year in a 2 bed, 2 bath first-floor unit. The…read morecommunity itself is very pleasant- quiet, well-maintained (the flowers are always so pretty) and welcoming. In the winter, the snow is shoveled, and I have never had any issue navigating the community roads during winter. Management has consistently been kind and professional, and we've never had any issues during our time here. The shared amenities, including the clubhouse, fitness room, and pool, are always clean and in good working order. While the walls can be a bit thin, it hasn't been a major concern and overall noise levels are minimal. Maintenance is one of the highlights of living here- they're incredibly responsive, typically addressing emergency requests within the hour and handling routine work orders within two business days. The trash compactor does fill up fairly often (as mentioned in other reviews), but in many cases, this is due to residents not closing the compactor door and instead leaving their trash nearby, which creates unnecessary buildup. Our rent did increase after the first year, but the adjustment was reasonable and in line with expectations. The location is also a plus- conveniently situated near the freeway and a gas station, which makes our commute into the Cleveland area very manageable.

I rented an apartment with this company for 2 years. The apartment grounds are well kept and the…read morepool and work out facilities are nice. I thought the staff in the office was kind and helpful except that after I moved out on June 22,2023 I have yet to receive my security deposit or part of it back. I always leave my apartments clean. If there was minor damage I would have hoped to have been notified and billed accordingly. I have called several times and been told that they will get back to me to no avail.

I love my apartment, it's quiet, peaceful, and much better than they were 25 years ago with the…read moreremodeling and renovations. I tell everyone looking these apartments are worth it.

From the owner: Welcome to the new and improved 650 Hoyt in Painesville. We are under new ownership and new…read moremanagement. We have updated your Apartment with so many improvements! We are pet friendly too. You will love calling 650 Hoyt your home.

From my initial call to my move in date and beyond the ladies in the Leasing Office has been…read moreoutstanding. They are polite, prompt and very responsive.

poor staff it's a money grab from day one they barely get apartments ready cracked bathroom dry…read morewall, blinds that were partially torn I could go on for hours. Looks good from the outside but for what you pay it's not worth it

hi, tom pattison here... i have lived at pine ridge since 2007. my last review was not great this…read moreyear but i have been going through a lot... i am going blind and my mood is down... i worked in media for thirty years and ran properties in my early years... let's face it we are going through tough times.. this pandemic has hurt us all... this place has a new manager. drew. he seems to really care and wants to make things better... samantha is the regional manager and she too seem to care... maintenance in the past years has been great.. so has the office staff... for this past year maintenance was really short handed and struggled... even though things are still bad with the pandemic pine has bounced back and is trying hard with the help of a overall very good staff and a good manager and regional manager... the elevators which is a sour point with me due to my disabilities drew and samantha are really trying to get the service company to stay on top of it... the clientele has changed but most people are still very nice... pine has a nice grounds and is safe. sometimes the dog bark and that drives me crazy.  the front office staff is also very nice always and try and help... drew is even trying to help me find my way due to my blindness... i have called this place home for many years and still do...pine has always been a five star place to me and is close to that still..

I was visiting a friend in Building G at Pine Ridge Apartments, and I honestly couldn't believe how…read moredisgusting it was. There were roaches and bugs, the whole building smelled like dog urine, and it was obvious that maintenance problems were being ignored. The place feels dirty, poorly managed, and completely neglected. If this is how they keep the property, I would never recommend living here. Save yourself the headache and look somewhere else.

Dijana Rick and Recy are the best who help me when I need maintenance or something done. I've lived…read morehere 32 years always feel safe and happy because of them. Thank you

Diajna welcomed me and explained everything about the property. She is very professional and…read morefriendly!

I was definitely considered a priority in the search for an apartment. I appreciated how thoughtful…read moreand helpful they were in accommodating me.

Horrible landlord. Takes people's money and then says they can't move in. This landlord did it to a…read moreformer coworker of mine. My friend paid over 1000 dollars to renew their lease and move to a bigger apartment with this apartment complex to be told the day before they were no longer able to have that large apartment. And also were told that their apartment they are currently living in is no longer available and they have to be out on the 1 of October. They won't even give my friend her deposit for the bigger apartment back.

I rented one of their apartments to cover the time before our house was completed. The staff was…read moresuper helpful in helping me select the correct location for my circumstances. They had everything set up in time. The apartment complex was very nice, very welcoming. The apartment was well maintained and well appointed with everything you may need: towels, sheets, pots, pans, dishes. I wish I had found Corporate Lodgings when we first moved to Cleveland, they would have saved us a lot of money! I wouldn't hesitate to recommend them to as anyone in need of a short term rental.

From the owner: short term furnished lodging in Lake County, OHread more

Property is well taken care of, response time by maintanence was acceptable. Price is not…read morenecessarily worth the benefits, would suggest finding other options if available. My main complaint is that the staff will take every chance at leveraging their power in their leases to charge you out of the wazoo, with little to no prior communication. Phone lines consistently down, random out of office days by leasing staff that are only communicated by a sign taped to the front door, and no formal communication. It's not the worst option for a temporary place to stay, but you have better options. Look for them.

Moved in March of 16. Got 1 key, they apologized and i just went and had one made. Seemed good,…read moretill they started harassing us about our 3Rd vehicle, which we had on the lease and they signed saying it was no issue and didn't upkeep the apt. Just moved out and a maintnance guy stopped in while we were moving. Said not to worry about deep cleaning things because they had to come back in and do general fix ups, which cause a mess, before every flip. That the minor damages were no issue and wouldn't be a problem or fine. Now I'm being fined for not cleaning, and a missing key. I've NEVER met someone who stayed there longer then their lease. Everyone I met has left. And the ones who moved in right after we got their are currently looking for a house.

I'm a very quiet person and LOVE a quiet environment. Lakeway woods is the perfect place if you are…read moreanything like me. Residents are very respectful of their neighbors and keep noice level to a minimum, even on the weekends!

I have lived here since 2013 and love it. The staff is very friendly and efficient…read more The new manager is very efficient and gets the job done. Maintenance does a good job on such a large property. Danny

Charged $205 from my security deport for "fridge cleaning" ... glad I took pictures. This place is…read moretrash. I rather live on Skidrow and be homeless than live in this hole ever again. Office is full of Karen's. Nasty attitude and will do whatever they can to rob you of your money. Do yourself a favor and DONT MOVE HERE! You'll regret it and you have been warned.

Terrible the apartments were over-priced. The neighborhood is terrible a girl over-dose on heroin…read morein that apartment complex while I lived there. There was also the bartender murdered right down the street. There is a bar in front of these apartments and at like 1 am you will have drunks outside from the bar yelling in the middle of the night. The owner lives on the premise and he is a cheap his apartment has 4 window a/c units. My window A/c was broken for the whole summer not fixed when I asked them to fix it multiple times. The maintenance man likes to go sit around and do nothing on his golf cart.