"Examination" was not thorough of my sick cat. They missed the fact that she had an intestinal…read moreblockage, and told me that my cat throwing up multiple times a day is normal sometimes and maybe I need to change her food!? I tried to tell them that she must be severely dehydrated because she's not eating or drinking, they gave me a special canned food to try with her, and a medicine to stop nausea. Given they have the degree, I trusted them and followed their instructions, and then ended up having to rush my cat to the emergency animal hospital for surgery . I reached out them to inform them of the situation, then they went out of their way to call my spouse to say I was rude!? Unreal, would never recommend this place. Of course I was upset, because according to the emergency vet- if I didn't bring my cat in when I did she wouldn't have made it, and that's terrifying!

Dr. Acisse Sbvh is an amazing doctor and his staff members are very friendly and gave me and my…read morefamily positive support. I highly recommend you going there with your pet.

Back in August or September i needed to take my cat to the vet and when I called my vet to make the…read moreappt I was told he couldn't be seen till next week. I got very upset and had posted on Next Door of a good vet near me. Everyone raved about Agape Animal Hospital. so I called and had all my cats records transferred to them. I called and spoke to whomever answered the phone and I asked if they would reach out to me when my cats would be due for their shots. she told me that as soon as they entered all my information they would reach out to me! Never heard a word and all my cats were due for their vaccinations in October.

Caring and so glad I chose them. They are prompt to answer you even if you left a message on the…read morevoicemail. They are knowledgeable about your pup or cat which I have both. They even check in if god forbid your pet has to go to tufts. I trust them and the guidance they give for your furry love. Thank you guys for all you do!

Your experience begins when you walk through the doors and meet the people at the front desk!!! A…read moresmile and warm greeting as you're checked in! For me being in the exam room with my cat/cats and I have always been treated with kindness, respect and compassion! My most recent experience was with Dr. Sawyer and an incredible vet tech! A sad and emotional time as I had to say goodbye to one of my animals! Having that process being explained beforehand made a big difference! Some alone time afterwards was soothing! I have pets that have been here for routine exams as well and I honestly wouldn't go anywhere else! I give five stars and five hearts! .

Very attentive and kind. I tend to judge an establishment by the attitude of the person who answers…read morethe phone when I call the first time. They even had coffee and candy (went in October). They were gentle with my 9-yr old cat Finley and asked probing questions. I didn't feel like I was being rushed through the appt, which is usually the case these days.

Well, Luna had her cleft palate repaired as we almost lost her twice due to aspiration and…read morepneumonia. Surgery was done here by Dr McCarthy, he was magnificent. It was a diff time for us with a lot going on in our lives and everyone was so wonderful!!! Luna is growing but continues to have issues with eating her . We THINK we have found a remedy. We highly recommend This group.

Very disappointed. My wife would go here with our cat for years to see Dr. Cowan. (See her review…read moreon 9/21/2019, Janet I.) Apparently the place has since changed or under new management. I went today and waited 20 min after my appt time in the waiting room before being led to a room. The room we were brought in was left uncleaned from not sure how many previous patients. There was nail clippings, nail sheddings and fur all over the floor. The wait continued another 15 min then I'm told "the doctor is running late" which tells me I'm not going to be seen for at least another half hour. Because if it was just another 5, 10 minutes they wouldn't have said anything. My cat was stressed enough just being there, so waiting longer I could tolerate but not the cat. But I definitely didn't like that the place was dirty and that no one up front seemed to care when I told them.

Been taking my dogs here for many years. 15 for a Springer and almost 12 for a Boxer. They…read moregenuinely love animals especially Colleen and Cynthia. Dr Connolly is great with the pets. She is accommodating too when they are ill. Thank you for your care!

I understand that yes there is a pandemic going on right now but when I am bringing in my 18 year…read moreold dog that my mother has been bringing her to you for the past 14 years. You tell me that not only are you going to perform an entire exam*,do blood work*, perform unnecessary painful x-rays*, and who knows what else you're doing or NOT doing because I am not there with her, but you will absolutely not allow me to come in to hold her while you euthanize her.....ARE YOU FREAKING KIDDING ME??????!!!!!!! She is my daughter and there is no reason for you to do any thing other than let these poor babies have their last moments in the hands of their loved ones!!! I went directly to Franklin and I had absolutely no issue with going in and holding my baby the entire time and staying with her for I don't know how long. It was so difficult to leave her. You are supposed to UNDERSTAND that they are our FAMILY MEMBERS!! Where the heck is the compassion and empathy for the loss of a family member? Dr. Sandler is rude and extremely mean towards the animals and I have on several occasions heard her screaming at the dogs in the kennels to "shut up" like that's going to make a difference. Then she will go in and kick the cages. She is rough with the animals. Dr. Susan Adams-Conley, I'm afraid that you're going to lose your business if you don't replace that nasty woman!!! I can not recommend anyone who is looking for a veterinarian to go to you for the reasons I mentioned above. Your facility also is in desperate need of a major makeover. I have always had a really great experience with Dr. Adams-Conley. I also have to say that your prices are actually really high compared to what the other veterinarians are charging. *All you want is MONEY!!

Take both our cats here and they are always extremely helpful and go above and beyond. Our Dr also…read morewould email to keep updated and give helpful tips/ warning signs. I always recommend them as the go-to Vet in the area

My puppy started going here for his first visit through his 1 yr birthday. During most of that time…read moreit was during the pandemic and I hadn't met office staff or the vets. However, the first in-person visit led me to worry about the treatment he might've received while I wasn't there with him. Dr. Aartz was definitely condescending, aggressive, rude (as other reviews have referenced). His mannerisms, his tone and energy made me worry 'if this is how he is with puppy owner in the room as witness....' Maybe other vets there have better "bedside manner" with pet and their humans, but I won't be returning. Office staff gets mixed review. Vet tech was very nice.

Acknowledged what was wrong with our rescue when the original vet, the town over, kept passing us…read morealong and making us pay for test after test without revealing anything. VCA took our girl on as an emergency case and was great in letting us know the truth. They cared! original doc in Northbridge could have given two sh...

My bulldog was treated for a UTI but they did not write the Rx for long enough, so it returned…read more I've called and left 3 messages and I've been waiting for 3 days for a return call. Oh, did I mention I paid over $300 for first visit? We've had similar experiences in the past. Corporate veterinary care sucks.

Unbelievably scary experience while walking my dog outside of my work today. Bowie ingested a piece…read moreof hard boiled egg on the ground, I immediately removed it from his mouth to then see that it was covered in tiny, black pavement ants. Within seconds, he started to panic. I opened his mouth and he was blue... I immediately called Milford Animal Hospital where it is less than a mile from my work. I told them that I was 2 minutes away, he was blue and barely breathing and her response was, "Sorry, we do not accept new patients." ARE YOU &@$#%&# SERIOUS??? NEVER in my 25 years of working in Emergency Veterinary Medicine would I EVER, EVER refuse to see an animal in respiratory distress, especially to the point that they were blue. Thankfully, it was an acute reaction and Mendon Animal Clinic did not hesitate to ask me, "How long before you're here?" Those would have been my exact words if the role was reversed. Bowie is now doing well, huge shout out to the girls at MENDON ANIMAL CLINIC!!! You Rock! On the other hand, SHAME ON YOU "MILFORD ANIMAL HOSPITAL".... you messed with the wrong girl. I will FOREVER tell this story to as many people as I possibly can, I talk to many everyday. Bad news travels real quick.

I needed to change vets because I no longer trusted Banfield in Holliston. The vet, who had a nasty…read moreattitude, always said his teeth were fine and came out owing 250-300 dollars for his check up after waiting in a small waiting room for 30 minutes or more. Now that we have found Dr Augusto at Milford Animal Hospital, we couldn't be more pleased...he is gentle and reassuring...and knows his stuff. My dog had to have many teeth removed. There were no difficulties and now my 13 year old fur baby is like a new dog...happy, energetic, and always looking forward to his walk and food. If only I had switched sooner he may not have needed to have so many teeth removed. Thank you to the staff as well...great group of people.