1. Mendez Construction And Roofing

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Mendez Construction And Roofing

5.0 (2 reviews)
Open • Open 24 hours

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Gutter cleaning

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Southern Guardian Roofing

Southern Guardian Roofing

(4 reviews)

Edited review to 2 stars. I am a senior, retired, living on…read moremy own with a fixed income. A tree fell on one end of my house causing damage to the roof, exterior and interior damages.The roofing company general manager came and surveyed the damages once the tree was removed.I was told they would meet with the adjuster. The adjuster's estimate was divided into each separate sections of repair. After giving them the insurance estimate I asked for an estimate from the company. I was told the insurance estimate was their estimate, to ensure the only out of pocket expenses I would have would be the deductible. We signed a contract for the amount to be paid.I was told they would take care of everything, all the damages, and working with the insurance company, that I did not even need to call the insurance company. So, I left everything in their hands.This company failed me.There was failure in not following up with the insurance company to confirm what my policy covered. No confirmation the adjuster had any information on my specific policy. The general manager asked him if the insurance company covered a specific coverage, which the adjuster only confirmed the insurance in general did provide that coverage, but nothing what my specific policy would cover.Upon researching, the insurance does not give the adjusters any policies. Adjusters assess damages and submit estimates.With the correct information of my policy coverage, I had options.But since the roofing job was performed under the assumption I had coverage I did not have, I had out of pocket expenses. The money alloted for the other damages than the roof had to be paid wholly on the roof, then some. The roofing company did give a credit for the other damages not repaired. But, with the work I had to pay them not covered by my policy, that credit just went toward the extra work. With the correct information I would have had options, the option of having just the damaged roof repaired, not the whole roof, which was recommended by the insurance adjuster. But, I was under no obligation to replace the whole roof at this time, the roof was not leaking, plus the present roof was only 9 years old.I could have the roof replaced, as I could afford to replace it. Other problems occurred, one of the workers missed walking on a rafter and his foot stepped thru the roof into the bathroom. My daughter stated he laughed after stepping thru the roof, very unprofessional. The ceiling their contractor repaired has begun to break down with the finish starting to peel, and brown spots appeared.The contractor used a hair dryer to speed up the sheetrock mud to dry so he could make sure to finish the repair with one trip. Requests to repair took over 3 months for the work to be scheduled. He stated he forgot. I told him I would take care of it. The electric meter mast was hit by the tree being pushed forward, pulling it partially from the wall damaging the overhang, and causing the lines to go slack from the electric meter mast to the power pole. This left a dangerous situation due to not knowing if any damage was inside the house. This damage should have been the first work to address before a new roof was installed. Instead the new decking, underlayment, and shingles were installed with the damage not being repaired first. Another failure.After I paid the roofing company the out of pocket expenses, I requested a material list, amount and type material, cost of each, and labor costs. I was told they do not give information in that manner. I received only one line descriptions with a total cost of each.I was told that was their detail invoice. Another failure. I received very limited good customer service, ceiling showing poor quality repair, unnecessary out of pocket expenses due to failure to follow thru on my policy, no final inspection of the roof once finished.Therefore no discovery of the damages not repaired before being covered with new roofing. This has been a very stressful, most unpleasant, experience during my 40+ years of home ownership.A hard lesson learned, it will not happen again

Our roof needed a quick repair due to shingles blowing off in a storm. Southern Guardian,…read moreparticularly Andy Broom, came out promptly and right on time! He was friendly and professional and got the job done for us just before another big storm. It is very clear why these guys were rated Best of the Best. Highly recommend.

Romero Roofing and Services - With leaks, skylight sealed

Romero Roofing and Services

(11 reviews)

The gutter on the back of our house was damaged from a tree falling during a summer thunderstorm. I…read morecalled Romero Roofing based on positive Google reviews. What a great customer experience. Very polite and very professional from the start. The owner answered my call and had his project manager Dan call me back a few hours later. Dan was extremely professional and provided me with a very reasonable quote. The job I needed accomplished was really much smaller that what they typically do, yet he still made me feel like my business was just as important to them as any other job. He scheduled a crew to come out within a few days. On the scheduled day, the crew was running a little later than planned, but before I even had time to wonder where they were, Dan gave me a courtesy call to let me know they were on their way and apologized for the delay. The two gentlemen who showed up were very proficient at their task and quickly tore down 50 feet of damaged gutter and replaced it with a very nice seamless run. They cleaned up around the work site and the only indication they ever showed up was my clean, white gutter. They thanked me for letting them perform the work before they left. Overall very impressed. From start to finish they made this issue easier to deal with and provided outstanding customer service. If the future requires me to need any of the services they offer, Romero Roofing will be the first company I call. Highly recommend.

Shingled roof replaced on whole house. Eric responded to my request for an estimate within 24…read morehours. The roof was replaced one month later (my delay not Romero's). Romero Roofing gave me the best overall estimate with good materials. The roofing crew arrived as scheduled and were completely finished that afternoon. All required materials and flashing were installed as quoted. Site was cleaned up, no trash or roofing nails left behind. Appears to be good work, roof looks nice, very polite crew and business employees. The estimated price was exactly what I was charged. I would highly recommend this locally owned business.

Mendez Construction And Roofing - roofing - Updated October 2026

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