Issue One: Three days before last Christmas we were awoken to the putrid smell of raw sewage IN OUR…read moreBATH TUB. This was a result of unmaintained and very old sewage pipes. Had Wright Services dealt with it right away we wouldn't have an issue (older neighborhoods have problems and that's okay as long as they're addressed in a timely fashion). But of course, noone at the Wright Services office would even return out calls for the first few days. We dealt with a very 'shitty' Christmas, and the issue was not dealt with until the New Year. Issue Two: These idiots act like they've never seen snow before. Any time it snows, Wright Services plows snow long after it's been packed down and become an issue. When they do plow, they quite literally push the snow into private parking spaces/driveways, all while refusing to shovel the public parking lot. If you don't want to get stuck by the snow in your own driveway, you have to park on top of months of unshoveled ice pack in the public lot. Issue Three: We've never actually conversed with anyone who works for Wright Services. Since they refuse to pick up calls, and rarely ever set foot into the slums they operate we can't even put faces to names. In conclusion: if you can ever avoid living in a property managed by these slum lording ass faces, avoid it at all costs. The housing market is incredibly slim in Juneau, and these people are taking full advantage. Thank god for our wonderful landlords who are happy to light a fire under Wright Services. Were it not for them being the middle men, there's no way we'd still be living in Waterside.

Although they are not the landlords, I'll still say it: SLUMLORDS! We lived in Hillcrest Apartments…read moreon 8th St. for a little over a year and it was mindblowing how badly the building and the management deteriorated over that period. Let's be frank, Hillcrest is one ugly ass building. It looks like a Russian bunker. But we knew people who lived there and had seen inside a few apartments. It's about half as ugly inside. So, not bad. When we moved in they said the rent for a one bedroom was $935/month. The people we knew were paying ~$850/month. They told us all new tenants would be paying this higher price for a one bedroom. We said alright. It was downtown, and downtown has very few apartment complexes. Fast forward a year, the people we know move out and we discover that the new tenants are paying only ~$850/month. We bring this up with Wright Services, ask them why they had basically lied to us, and request that our rent be adjusted accordingly. Their response was pretty much, "If you don't like it, move out." Yes, I guess being quiet tenants who pay up on time every month doesn't mean a thing. Screw the nice guys! Well, we were through with them at that point. We found a new place to rent and were as happy as pigs in shit to give our notice. But guess what? We call, no answer. We visit, no answer. Wright Services does not post their hours of business anywhere. Isn't that illegal? Anyway, when we finally got through to them they said we didn't give our notice on the 1st of the month and had to wait ~55 days to move out. That's when we put up a little fight and they were more than happy to let us go in ~25 days. Here is what you can look forward to while living at Hillcrest: PARKING: There is a little public lot out front that fits about 15 cars. A quarter of them are beaters that never move. And the majority of the rest have no idea how to park a damn car. If you're not lucky enough to grab one of these spots, it's street parking for you. And good luck trying to park on Gold St. in the winter. That hill is a motherfucker. WATER: We had more than our fair share of cold showers at Hillcrest. And when you tried to call maintenance, the voicemail didn't pick up half the time. Thanks, assholes. Pipes would also clog frequently. They sent a notice around once threatening the responsible party that they'd have to pay up if caught. Yeah right, the only problem with those pipes is that they're older than Jesus. There was some sort of leak in the basement ceiling once and they attached aluminum trays to the ceiling to catch the water. Talk about ghetto. And finally, a few months after we moved out they had no hot water for over a week! We learned this from the poor soul who moved in even after we questioned his sanity. LAUNDRY: I think they make it a point to house all of the sketchy folks and stoners in the basement. I did laundry mainly at night and saw an array of undesirables tramp through there. Toward the end, it constantly smelled like weed. Now, I like the ganj just as much as the next person, but I don't need a contact high while I'm doing my laundry. Also, steer clear of the liquid rat traps down there. You don't want to step in one of those babies. MAINTENANCE: Christmas tree pine needles were still on the carpet in March. Does that say enough? Not to mention that nasty orange carpet that was probably put down in the 70s got shittier by the week. Numerous stains and tears. The front entrance smelled of urine. Yes, we had guests actually tell us this. We had apparently become immune to the smell. In the winter they only shoveled the front sidewalk. If you wanted to exit by the back door you had to throw yourself over a mountain of snow to get to the street. MOVE OUT: Be prepared for the clean of your life when you leave. They want that shithole to sparkle. No, seriously, they will make you scrub the refrigerator door sealing with a fucking toothbrush. They also do surprise showings. After you give notice, they simply post a sign on your door that says they will show up without warning to do showings in the next three weeks. Now that's definitely illegal. In short, keep far away from any property that Wright Services "manages." They are the lowest of the low and only care about the money tenants bring in and not the tenants themselves. You'll do better posting a housing wanted ad on Craigslist. That's how we found the wonderful apartment we moved to once we escaped from Hillcrest. Suck it, Wright Services.

Newest senior housing facility shall open in the fall. Prospective tenants need to be at least 55…read moreyears of age to apply along with $40 submitted for a background and criminal check. Passing the both the phase one and two, submit $300 non-refundable earnest money to be applied towards the $500 security deposit. Market rate 1BR now runs at $1200 per month. You forfeit the earnest money if you change your mind. Minimum 1 year lease. Subsidized housing available for those meeting the income guidelines. If you pass their screening, signing their lease was a lengthy, stressful process if you take the time to actually read the paperwork, as everyone should but doesn't. Pages and pages of rules, like no television after 2200 (10pm), don't put hot items on the counter It had taken us over two hours going over their paperwork, signing. Why didn't they install countertop that wouldn't damage with hot pans. The lack of plentiful storage cabinets in the kitchen. Having to vacuum the carpeted bedroom when I would prefer no carpet. Give notice when you gone more than seven days.

although it is full, the website still said it is available for rent. We checked the web page, and…read morewe emailed to the apartment manager with no rely. Then we called her, we were told it was full...

contacted management 8 separate times over months about maintenance. apartment was not clean upon…read moremove in, issues like rugs were already dirty, large holes in doors and broken cabinets the kitchen sink was water damaged, about to collapse, the bathroom was disgusting, toilet was dirty, tub guessing 10+ years old considering the stickers peeling off had mold, rust underneath.. black grime was coming down the walls, The water heater and fridge both died less than a year. Took then 2 years to get us a new stove, I also spoke to her about Mold in both apartments I was in. 1 of the room outlets don't work, said it would be cheaper and it was not. And we had issues with packages being stolen, due to poor management, Ana the Property Manager doesn't seem to care about the drug addicts and dealers here. She responded by instructing us to "send orders to Amazon lockers" (clearly not a solution). All these issues and attempts to scam, lie and failed to notice tenants about their bills, can't seem to fix, open up the laundry room, can't seem to keep up with all 13 buildings, but she had a few of her family members move in and they got new rugs, new heaters, new stove, new toilet, new everything when it's taken her years to fix other tenants issues. Her & her family (staff) recently got new vehicles, they recently went on family vacation then all of a sudden they have a family emergency afterwards. That's what happens when family gets too comfortable working with family, no work gets done and everyone gets F over. If you're thinking about living here, be sure to have a camera, record everything and every interaction with management, because they like to lie. write everything down, save every letter and notice because Ana acts like she's documenting it but isn't. She can't seem to evict all the drug addicts and users here, so be aware of your children and property. It's not safe and that's very sad. JPD & Ana isn't doing anything about it. Witnesses everywhere but nothing is being done