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    Mena Auto Care

    5.0 (1 review)
    Closed Closed
    Updated 1 week ago

    Services - Mena Auto Care

    Paint and exterior protection

    Car wash

    Protection

    Mena Auto Care Photos

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    5 years ago

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    Deets Mobile - After the sky clears up, time to wash your car.

    Deets Mobile

    (278 reviews)

    Holy Moly, and I thought telemarketer scammers were bad enough trying to contact me about my car's…read morewarranty, these guys were just brutal! Max who washed our two cars always a did a great job, but starting the day before they arrive the texts would start and repeat and repeat, and repeat followed by more texts after text after text and then the day of the wash more texts as early as 5 AM in the morning. I know your scheduled you've been literally harassing me for two straight days! Why the F*** are you texting me at 5:00AM on a Sunday morning to tell me about Monday's service that I already know about! It clearly said in my profile if the doors were locked don't bother with washing the inside and for some reason none of the teams never received that message as they would repeatedly bang on the door "open the car doors". If I wasn't home, I had to log into the Ring cam to explain "it says on the service, if the doors locked just do the exterior". I don't know why this was never shared. Lastly, I had a small SUV and and a sedan. Deets game me a price, but several times a washer would just knock on my door and tell me that it was extra on top of what the service was already quoted for and I'd have to go back to Deets and get refunded. No one needs this much drama just to get their vehicles washed. Found a local guy, no hassles, gets things done and 100% happier.

    Broke my radar wire and didn't take responsibility…read more I've been using Deets Mobile for 6 years and generally been satisfied with their car wash service. However, I'm writing this review so others can be aware of how they handle problems. During my last wash, their tech accidentally damaged the wire connector to my radar system. When I brought this to management's attention, they completely denied responsibility and said "you should have brought this up sooner." No apology, no offer to help resolve a $150 repair, despite being a loyal customer for years. The disappointing part isn't that accidents happen - they do. It's the complete lack of professionalism in handling the situation. After thousands of dollars spent and referring multiple family members, even a small gesture of goodwill would have gone a long way. They operate like they have a monopoly, but they don't. Just look around. You're going to find much better options out there, like I have. I won't be using them anymore. Tip for other customers: Document your car's condition before they start work.

    Mena Auto Care - auto_detailing - Updated May 2026

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