I am here at least once a month picking up and dropping off my boyfriend. The airport is always…read moreclean, has plenty of service desks available, usually isn't too crowded, they have shaded spaces outdoors to sit and it is newly renovated. We love grabbing a delicious salmon bagel and a drink from inside and appreciate all the local things to do info around. The sequoias make a great addition inside and a piece of our local natural offerings that everyone should see, explore and appreciate the magnificence of. The airport is small and with lots of clear signage it makes it easy to navigate. Fresno PD always makes their presence known.

I've flown in and out of FAT more than a few times now, and while it's definitely one of the easier…read moreairports to navigate, it still feels a bit behind for a city this size. The good news is that it's super quick to get through--you can usually get from the curb to your gate in record time compared to LAX or SFO. It's clean, and the "giant sequoia" forest theme in the terminal is a nice touch for visitors. However, it really needs more to do. There's a major lack of variety when it comes to shops and interactive things to keep you busy during a delay. If you've already grabbed a coffee, you're basically just sitting at the gate staring at your phone. It would be great to see more local boutiques or even some interactive exhibits about the nearby National Parks to kill time. The biggest headache, though, is the baggage claim. They really need to expand that area and add an extra belt. When two or three flights land at the same time, that small space gets incredibly cramped, and it feels like forever before the bags actually start moving.

At Washington-Reagan Airport, my wife lost her cell phone about an hour before takeoff...and the…read moreticket agent (a young lady whose name I wish I had) walked the extra mile to help us find it, and when an officer actually did find it, the ticket agent literally walked the extra mile to the gate to return it. It made a world of difference to us, and made the whole travel experience far better. Keep up this culture!

I was unable to check in on my beautiful Sunday morning. So I come to the airport an hour early to…read moretry to get it resolved. It said I needed to fill out a traveler profile. It would not let me do it on the app. There was absolutely zero people in line and the ticket counter clerk did not want to help me wasn't happy to be there and had nothing to say, but I don't know why it won't work at work for me. So now when I travel on Wednesday, hopefully I can find somebody that is a little happier and that wants to do her job. I do not recommend this the baggage handler at the gate person was equally cheerful. They all need a Snickers bar.

I had an incredibly disappointing experience with United Airlines, specifically with one of their…read morecontractors, Vanessa, who was a poor representative of the company. My wife, toddler, and I arrived at the United Airlines counter at 1:33 PM for our 2:20 PM flight (well within the 45-minute mandatory check-in window). However, there were no United representatives present at the counter when we arrived. A few minutes later, Vanessa showed up wearing her cool shades, casually walked to her computer, and stood there without acknowledging us. When Vanessa finally called us to the counter, she asked why we were there. I explained that we needed to check in our luggage for our flight. Vanessa then informed me that I was "minutes" late, stating United's policy required check-in 45 minutes before departure. When I told her we were at the counter by 1:33 PM, she dismissed this entirely and said it didn't matter whether I was on time or not. She flatly told me my only option was to reschedule and emphasized that she was busy. I asked for her name so I could file a complaint, but she refused to provide it and wasn't wearing a visible name badge. After calling United Airlines, I was informed that employees are required to provide their names but that there was nothing else they could do to resolve the issue over the phone. Eventually, I spoke with the Airport Director, who identified her as Vanessa and mentioned that she had no direct supervisor for the day. In the end, I had to purchase a new ticket with Southwest Airlines, where their customer service (special thanks to Carlos) was excellent and understanding. I couldn't say the same for United's staff--Vanessa's behavior was not only unprofessional but entirely lacking in empathy. Instead of taking my first-class flight home with United, I had to go out of my way to deal with their incompetence and indifference. Vanessa is a poor representation of customer service, and this experience was enough to make me avoid flying United Airlines in the future. If you value good customer service, avoid Vanessa and United Airlines altogether.

I chose United Airlines for work purposes. The bag drop attendant was really friendly. The airline…read moreattendants are just as friendly as Hawaiian. My only issue is that there's no charging stations on the plan. There's no wifi across the sea to Hawaii. Planes are always clean. I feel like I have plenty of room at my seat Please fix the charging stations. I need that

My first Yelp Review is for American Airlines gate attendant Alexis H at Fresno International…read moreAirport. She was extremely pleasant and helpful assisting customers board while also fielding multiple questions from others awaiting their flights. I witnessed her ability to multitask through several customer service functions while maintaining an extremely high level of professionalism and patience. While waiting for others board to she allowed me to stay seated due to an injured knee and alerted me when it was time to board. Lastly, she proactively took it upon herself to check the flight to see if there was a closer seat for me and placed me there. Alexis should be commended for her excellent customer service and exceeding expectations. Thanks DC

Flight 2089 fat. Inefficient, no coke (the most recognizable brand in the world). Not one smile…read moreand very blunt crew. Attitude follows leadership!

Who can go wrong with Delta Airlines. This was a friendly reminder of flying with folks who enjoy…read moretheir jobs. Excellent staff and they made the process seamless from checking in to boarding. During the flight just exceptional customer service. The landing was a breeze. Mahalo from Hawaii

This review is for Delta airlines as a whole. I flew with them from LAX to Italy and back. The…read moresmall things I appreciate: the pillow and blanket, the hospitality, larger seat space, more comfortable, provided headphones at no charge, but the best part is I had my carry on, my backpack, and my fanny pack. No one told me to pack my fanny pack or not use the overhead space for my backpack, which is awesome considering you need all the leg room you can use. Our first flight over, my best friend and I had a row to ourselves, on the way back one empty seat, and they made sure to change our seats at the gate to accommodate for us sitting together. There was a girl who had a seizure on our plane and they were so good about handling the whole situation. We even had nurses and EMT's on board, which were a wonderful blessing. I definitely remember Yvette and Farrah amongst others. Every single crew member was super sweet and kind and that goes a long way. Have you seen their recent marketing ad? Best I've seen and I actually watched the whole thing (4 times lol).

I'm giving Allegiant Air 3 stars because it's a hit and miss with their customer services. I've…read morebeen flying them for about 8+ years taking the Fresno to Las Vegas flight. I take this flight at least once a month. The front desk (check inn) service is always horrible. Never friendly and never willing to help. I'm glad you can check inn on the app and you don't have to see them (unless you have to check a bag in). The workers at the gate (some times the same workers working the front) are pretty welcoming. I understand you have to check people's sizes on their bags but please use better wording then being rude about it. The flight attendants are definitely a hit and miss. You have some nice/welcoming ones but you also have some rude "I hate my job" workers. What makes me upset the most is, I have a Allegiant credit card and with this card you get a free drink, sometimes they never get to you (depending on where you are sitting and if they only have 1 cart going up and down). Overall, I just have to say "you pay for what you get so you can't really complain" + Allegiant customer service doesn't do anything about their complains anyways.

Check in customer service -10. 1st part of training is how to completely ignore customers in line…read moreand focus on visiting with each other. When they decide to acknowledge and help a customer they are intentionally rude. 2nd part of training is to take out there hate for their job on customers. With snarky answers to customers relevant questions. In Las Vegas, an employee began to lead us to an open window for service, but stopped abruptly to visit with a friend in line leaving us standing there. The blonde lady that was visiting with co-worker since we were in line finally took a breath; I ask if she had time to help us. She begrudgingly turned to us with half open eyes to display total disdain for asking her to help us and spoke very rudely to us while checking us in. She spent a lot of time checking out my partners boarding pass in her iPhone wallet noticing mine was there as well. Then questioned why I only had mine in my iPhone wallet. I told her I only need mine. She asked if I cared mine was in my friends wallet also I replied, " I only need mine". She said, "don't you care?" I repeated I only need mine. She didn't like that. Then she gave me a sticker for my carry-on (which was not given to me in Fresno) I proceeded to place it, then she said, "you didn't listen to me", you peel it this way". She never said that to me. Bitch At boarding You're allowed one carry-on and one personal item. My friend had her backpack and a tiny tiny shoulder strap zipper bag. Boarding wouldn't let her on the plane until she put that tiny zipper bag inside her backpack, then told her to go to the back of the line. What a dick. This is a Fact at Fresno and Las Vegas airports. NEVER AGAIN! I respect myself. Never going to pay for egregious service, at check in and boarding. I hope Allegiant goes bankrupt with their ancient planes, and horrible, horrible employees.

I needed assistance and decided to call this business at 18885597870 The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I needed assistance and decided to call this business at 18668673648. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

This airline should be penalized, I booked two tickets in Jan. 2024, for Sept.20,2024. When we…read morearrived we were informed that the flight was sold out. Our options were to wait 2 days for next available flight, asked how that happen when we booked flight 9 months ago. But was told since since we did not select a seat, all seats were sold, even if we paid for flight in Jan. 2024. I explained there were 240 seats in flight we had paid for 2, they should have only sold 238. But no use explaining we had to go to a different airport. This is not the first time we had lousy service, 4 years prior our suite case was lost and lot located until 2 weeks after we arrived home. This was the last time use this airline. I NOT RECOMMAND IT!

No stars if I could. We can easily miss our cut off time to check in luggage or check in and miss…read moreour flight, yet when they are late or systems are down, we don't have any compensation! I hope more airlines open to Mexico travel so this airline goes out of business. They can't seem to get it together, EVER, expensive and very unreliable service.

All right, I'm not a jet-setter. I don't travel all over the world on a whim. I didn't even know…read morewhat an FBO was until I read the other reviews here (and maybe Google helped too). But, for the first time last month, I got to fly private. That experience alone warrants 5 stars. When's your flight? 5:00pm? Try to be there at 4:45. Running a few minutes late? No problem, the plane will wait for you. The safety brief went something like this: "So, uh, you've got your seatbelts, pretty standard, just make sure they're on for takeoff and landing ...hey, does anyone want some snacks or soda? They're up here in the drawer." Now THAT'S service. Long live the proletariat, but man...this ish is legit.

I had a disappointing experience at another field FBO so I wanted to try Corporate. This is the…read morekind of FBO I've expected to see at this airport. I agree with the comment below that it is in the Northwest corner by B12, it's off the beaten path but worth the stay. Excellent, modern, clean facility, reasonable prices, friendly and helpful staff. Pilot lounge was top notch. I just wish AirNav had the ability to post pictures. Called in about 10 minutes out and advised of our intentions. Off of the taxiway we were greeted by line service, shut down, walked in a crew car was waiting for us. After getting lunch and getting lost on our drive back the aircraft was fueled, lined up with other aircraft and it was a few minutes before we were ready for departure. I'll be back again this place was great

The new Southwest trick is telling passengers on most 1 hour flights that there will be turbulence…read moreso no snacks or drinks if any kind of. And who doesn't love the no assigned seating for decades !

Waiting for our flight to Las Vegas at Fresno Airport. Needs more improvement and decorations.read more