1. Melvin E Irvin

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San Jose, CA

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The Greenspan Co./Adjusters International - San Francisco - Our licensed public adjusters are available 24 hours a day at 800.248.3888.

The Greenspan Co./Adjusters International - San Francisco

(50 reviews)

When my parents had an attic fire a little while ago, we dreaded the overwhelming intricacies of…read moredealing with the insurance company. We were lucky to run into Richard from Greenspan who assigned Andy to our case. We did our due diligence before going forward with them -- their rates are standard and their business model ensures they do the most they can for you -- and we are so happy we did. Andy has been a pleasure to work with throughout the whole process and was truly dedicated to our cause. With his expertise and experience, he helped us navigate the complex world of insurance claims. Andy worked tirelessly on our case for over two years (construction and permits took forever immediately after COVID) and we received the maximum return we were hoping for. He was always available to answer our questions and provide reassurance, and set expectations during the long and stressful process. We highly recommend Greenspan if you're in need of public adjusters who bring competence and dedication to the table. Thank you, Andy and Greenspan, for helping us through a dark time.

Richard Villanueva at Greenspan Co. Adjusters Intl. is exceptional. I had an excellent experience…read moreworking with him. He is incredibly thorough, detail-oriented, and was consistently professional throughout the entire process. He handled everything with care and precision and took the time to explain everything clearly and ensured nothing was overlooked. His communication is out of this world. He's focused, no nonsense, and does NOT miss the mark. It was a complete blessing to meet him. I highly recommend him to anyone looking for a reliable and effective loss adjuster. A true champion.

Apex Adjusting Group - Pre-Loss Condition. Very Livable

Apex Adjusting Group

(2 reviews)

Rancho Rinconada, West San Jose

Outstanding Advocacy from Jonathan and the Apex Adjusting Team…read more Our tenant-occupied home suffered a devastating fire that started in the garage. When the AAA adjuster arrived, he used a moisture meter and claimed there was "no moisture in the walls," suggesting we could simply redo the garage and upstairs, paint the downstairs, and settle the claim in a week. I knew this was completely inadequate -- the fire department had sprayed over 10,000 gallons of water into the attic, and the house was not safe to re-rent. I left the meeting feeling defeated. Shortly after, Jonathan from Apex Adjusting reached out. He explained that he was a public adjuster who would fight for a fair settlement on my behalf. After meeting him and doing my research, I was confident in moving forward with Apex. What stood out most was that Apex brought their own team of professionals -- including structural engineers, estimating companies, and soft demo crews -- to thoroughly document the full extent of the damage. This was a huge relief, as AAA had quickly assembled their own team to minimize the claim. Apex's experts calmly and accurately assessed the true scope and cost to rebuild. Over the next several months, they handled everything professionally while we continued receiving loss-of-use payments. In the end, they secured more than double the original offer from AAA, plus full personal property reimbursement. We now have the funds to properly rebuild our home to pre-loss condition. One of the biggest reliefs was never having to deal directly with the AAA adjuster again. Apex kept us fully informed and handled all communication. Jonathan and the entire team showed true professionalism, persistence, and patience throughout this stressful process. I would highly recommend them to anyone facing a difficult insurance claim. We are forever grateful. -- Timothy A. Wheatfill, Orangevale, CA

I had a kitchen fire recently and Apex took over handling the claim for me . Things smoothed out a…read morelot after I hired them. . Definitely worthwhile!

Crown Adjusting - Victorian kitchen after Robert Crown helped us:

Crown Adjusting

(29 reviews)

Grand Lake, Lower Hills

During one of the toughest times in my life, there were moments when I felt exhausted and…read moreoverwhelmed by the process I faced. More than once, I questioned whether I had the energy to keep going. What I will always remember about Robert is that when my resolve started to fade, his never did. He remained steadfast, committed, and genuinely invested in helping me see things through. His confidence, guidance, and persistence gave me the encouragement I needed to continue moving forward. Beyond his expertise and professionalism, Robert brought a level of care and dedication that is difficult to put into words. He was a trusted advisor, a steady voice during a difficult chapter, and someone I am deeply grateful to have had in my corner. I cannot recommend Robert highly enough.

I normally don't do reviews but I had to share about Joseph. My parents recently lost their home…read morein a fire, I chose to manage the insurance claim myself rather than hire a public adjuster. Joseph was one of many, many adjusters who came by offering their services, but he immediately stood out. He wasn't pushy, sales or fear driven, instead, he had a grounded, respectful approach and offered guidance even knowing I wouldn't be his client. Throughout the process, Joe generously shared tips and pointed out gaps I might have missed. He checked in through phone and text, always willing to support and answer questions. His advice helped me navigate a stressful experience with more confidence. If Joe offered this level of help simply out of kindness, I can only imagine how impactful he'd be if you actually hired him. Thank you Joe, for your professionalism and humanity. I'll be recommending you without hesitation.

Top Down Restoration - Exposing what's hiding

Top Down Restoration

(208 reviews)

North San Jose

Our condo unit ceiling was damaged by water leak from our upstairs neighbor. After an extensive…read moresearch of a restoration company, we decided to go with Top Down Restoration because of their friendliness, responsiveness and reasonable cost. From getting the quote to completing the work, Bo and his crew has demonstrated to me that they are professional, honest, reliable, take pride of their work, and always keep the work area clean. After tearing down the ceiling and part of the walls, the damages were more than Bo anticipated and he is kind enough to put in extra time and effort without charging me more. He went over and beyond to make sure there is no more mold and bacteria left behind. Bo also has connection with a mold testing company and a reconstruction company. I used them and am very satisfied with their services as well. They being knew each other does have a huge advantage as I coordinate their services. So if you need to do a mold test and/or rebuild the torn down areas, you would save yourself some time to search for one. In summary, I highly recommend Bo from Top Down Restoration. I will not hesitate to use him again in future if needed.

Beware......promises made and promises repeatedly broken…read more Rex's first crew he sent out took our money inadvance and never completed the job, stopped returning phones and left us hanging. Rex promised he would return the money for the work that wasn't completed. Then sent us a second crew to continue the work. We paid the second crew for the work they did but they never returned to finish the touch up work. Sadly some areas of the house looked better before they started the job. All along Rex promising to return the money from the first crew that he himself highly recommended us to bring into our home. If you are looking for honest men. If you are looking for quality work. If you are looking for a team that cares about how they treat your home.....keep looking. Rex can appear to be very concerned and compassionate about your situation. In fact in the beginning he responded immediately and encouraged us everything will work out and he would walk us through the whole process. But in the end, we paid out a whole lot more than we got in return. And now we have to find a reliable team who is willing to put in the work to give us the finish quality we asked for all along.

Melvin E Irvin - publicadjusters - Updated October 2026

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