1. Melrose Headshots

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    Tarzana, CA

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    Melrose Headshots

    4.5 (2 reviews)
    Closed • 9:00 am - 5:00 pm

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    14 years ago

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    14 years ago

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    Nina Kits Photography - 4yo birthday session

    Nina Kits Photography

    (44 reviews)

    Tarzana

    I booked a newborn/family session when my daughter was 4 weeks old. The photographer contacted me…read moreoffering her $1,200 package for $500 as a promotion for her new studio. It included 35 edited photos, and I made it very clear beforehand that capturing my 2-year-old son with his new sister was extremely important to me. I sent multiple examples and was assured she understood what I wanted. The session was incredibly uncomfortable. It was over 100 degrees outside and the studio was unbearably hot. My toddler was visibly sweating in the photos, and my husband had to take him to the car with the AC running to cool down. I had also spent $400 on hair and makeup specifically for these family photos. We were never warned to expect these conditions. I was very disappointed with the gallery. Many of the sibling poses I specifically requested weren't captured, and I was initially told to choose 20 photos despite the agreed package including 35. After considerable back-and-forth, she refunded my $500, which I appreciate. I then offered to pay $15 per photo for the few images I wanted. She responded, "I'll be happy if you keep some." After I selected them, however, she changed her mind and refused to provide any photos. I ultimately asked for just two images, including a one-month milestone photo of my daughter. She is now two months old, and that moment cannot be recreated. While I received my photography fee back, I can't get back the hours my family--including a newborn and toddler--spent in an extremely uncomfortable studio, the money spent preparing, or most importantly, this fleeting stage of my children's lives. I walked away from my daughter's newborn session with no photographs at all. Unfortunately, I cannot recommend this photographer.

    So happy about the service. I am going to have more photo shoot with Nina for my kids and my…read morefamily. I recommend her to everyone. Thank you

    Melrose Headshots - sessionphotography - Updated October 2026

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