Laura and her team were incredible to work with as a first time homebuyer, and I can't think of…read moreanybody else that comes close to their level of expertise and professionalism. I was referred to them via a professional connection who trusted her with many deals in the past, and I can say it was also a 10/10 in my case. As you may know, the SF Bay Area is a competitive market, and it's quite a grind to gather all the paperwork, assemble an offer, let alone have it be accepted and go through a seamless close. It's a stressful situation for most including myself, but Laura and her team was on top of things throughout the process.
Where do I start? Well, I can sit here and type for days raving about my experience, but I'll cut to the chase: Laura, Lexie, Ty etc. were incredibly friendly and personable, they responded to questions (texts, calls, emails, whatever!) pretty quickly and in great detail. That alone establishes trust, especially for such a high value and emotional purchase - your home. Laura never pushed or persuaded me on any listings we toured. In fact, she came in with a fresh perspective on "risk"s and things to watch out for as a buyer (the condition of the floors, the floorplans / layout, the neighbors / neighborhood in general, modifications allowed, permit history etc.) which I greatly appreciate given I had no prior experience and doing this the first time.
Once we settled on places we'd like to place an offer for, she and her team pounced on getting all the docs lined up in time - pulling permit histories etc. to make sure there aren't any unexpected snags. She and her team were extremely communicative throughout the process, navigating counteroffers and just hustling it out. I just felt they really went above and beyond here.
Once we were in contract, Laura, Lexie and Ty coordinated all remaining work (secondary inspections, loose fixtures, clogged sinks, deep clean prior to move in, extra paint / garbage removal etc.) to make my move-in significantly more seamless and stress-free. Some of these were done by the seller / seller's agent, in which she handled all communication promptly to have them addressed before the closing date. Others we did a day or two after close, but the appointments were so well managed ahead of time. Also, some folks who came by the place to do the work only had nice things to say about her and her team. Honestly I can't imagine anybody else doing it this well as Laura's!