I have to assume that the owners of this business are unaware of the conduct of their current, primary employee. I bought a vape mod and accessories a few weeks back and have had nothing but problems with it - a $160.00+ purchase. Went back to 'Mellow Moods' 2 days ago and the experience was horrible. They have a hand-written sign on the outside door handle: "All sales final no returns." Not in keeping with requirements for any merchant. The guy was insulting, verbally abusive, would provide no policy on return of faulty merchandise other than pointing at the door. I frequented head shops at least 4 decades before this guy was in diapers; at 61 and as a woman, I don't do well with stupid. Because he failed to provide a written policy on returns, I told him I'll have to take him to court; he scoffed and said "Haha, spend 5k for 160 bucks?" I asked him if he had heard of small claims court and walked out. I had gotten into my car - with my gdaughters - when he came rushing out the door all aggressive and looking for me. Apparently, he intended to continue his abusive attempts to intimidate and threaten me and decided not to walk out into the street to do so. Good call. I have reported to corporate in Portland, OR and haven't heard back. Talked to a couple ppl about the guy and confirmed he treats others this way, although not threatening with men. I will never give this place my business again and will likely take him to court. My advice to anyone is to go a short ways in either direction and give your commerce to the shops that actually value customers and have staff that are knowledgeable about the mods they sell. This guy has also lied to me about products before, saying they were discontinued; turns out, they were simply out of stock. Huge caveat on entering this business, esp after reading a google review about the guy taking rear pics of a young woman bending over a display case... Not so mellow, in fact, quite abusive and sick. These are the facts! read more