Laura is a data based real estate agent. She set a fair price for our house and we sold quickly…read morefor nearly the asking price. Her follow-up is impressive she updated us after each visit by a prospect from any realtor. She was always available. As the house moved to a quick closing (2 weeks) she moved everything along and helped in every way possible. Great service from a great agent.

We used Laura Harris Hodges (for the second time) to sell our home. She was, again, outstanding to…read morework with. She did a great job of helping us price it right and setting up the sales process. The drone video she created for us was amazing! We got a full price offer within 4 hours of listing it! She was exceptional through the negotiating and closing process. We are so pleased we picked her again, since we always competitively compete to select real estate agents. We cannot say enough good things about how professional, thorough, and experienced she is. She is thoughtful, and knows how and when to push-back (gently) if her client is being unreasonable or maybe making emotional decisions instead logical ones (she helped us through some tough spots where we needed to stay calm and sell on!).

We started looking for homes about a year ago with Jeremy Asmus through Kenmore and appreciated him…read moreso much on our way to finding the perfect house! He was always on our side and helped make our first home buying experience as simple and stress-free as possible. He was fantastic about answering all our questions and giving us good advice. Jeremy was always available for home tours on a moments notice. He was prompt with his responses and always seemed prepared. We would recommend him to anyone!

I recently joined the Kenmore team because I was tired of being a property manager. I brought them…read morea completely remodeled property. Everything was freshly painted inside and out. When I walked through it with them, we discussed how they would be a little move in cleaning cleaning, since everything was brand new. I expected that agreement to be honored When I got the cleaning bill, I was dismayed. I was charge for full cleaning as if it was a move in disaster. WhenI inquired they told me three cleaning staff had to mop the newly painted already mopped floor five or six times. That is a complete fabrication or they were milking the job. I had a witness with me before they cleaned and took pictures so I disputed this claim. Kenmore operations refuses to do any kind of dispute, resolution, even though we discussed the lower cleaning rate, New customers might want to check out the dispute resolution process as so far my emails are ignored by the operations manager, with no response after disputing for two months. My issue is basic principle. I do not like it when people take it advantage of me or not honoring agreements. I am keeping my eyes open as this is my first experience with Kenmore Team. I have had to work with the operations team on Appliance Repair, and we have had a modicum of success there. I am just I'm unhappy about the lack of dispute resolution and complete lack of communication regarding my concern. I guess I'm just supposed to suck it up when they thrust bills on me that I don't agree with.

Michelle is very knowledgeable in real estate matters and about living in the Tri-cities! She…read morehelped me with my home purchase. She made each step smooth with fabulous communication and explanations. I trust her recommendations! She continues to maintain interesting and helpful communications. Thanks Michelle!

From the owner: When it comes to your real estate needs, you have a lot of options. I have a little saying and it…read moregoes like this..."Who represents you matters". As a former wedding consultant, and mother of five, I know that the details are essential. I take the time to understand your needs and desires to help you realize your goals. Whether you are buying a home or selling a home I am dedicated to making your experience a stress free success, every time.

Being a first time homebuyers is intimidating, but having Kirk in your corner makes it so much…read moreeasier. His expertise and constant help with any challenge especially during this market was priceless!

My son and his wife used Kirk's services when they came into the community a year ago and were…read morepleased. The best indicator of future performance is past performance, so my wife & I asked Kirk to help with the sale of our house. With Kirk's aid, we just closed on sale of our house yesterday. Kirk provided excellent service - good advice on preparing the house to market it, multiple open houses, contacted local employers to expose house to folks moving into the community and follow-through to turn a potential buyer into an actual buyer. A solid offer was received in 35 days. We completed the sale in 55 days. We're fully satisfied customers.