Monique went above and beyond on getting me through my journey to become a first time home owner. I…read moreconsider myself to be picky about housing and where I would live. Monique spent a lot of time educating me about the process from start to finish. I was clueless as to many issues and Monique's expertise was invaluable. Monique is patient yet persistent, she went out of her way to negotiate the best deal for me, and she always led me in the right direction when it came to selecting, bidding for, and closing on my dream condo. Monique is a true professional and I strongly recommend her!

Monique is absolutely fabulous! She is always on time and she will help you with any RE need in the…read moreDMV area! Very knowledgeable of the area, excellent resource!

Jen's mantra is "I like to win," and there is no way we would have without her. The DC real estate…read moremarket is not for the faint of heart. Particularly when you are buying, as we were, in a formidable sellers' market in some of the most popular neighborhoods in the city. In our case, we had started with another agent, a specialist of the area where we settled on buying. He was great; the problem was that we soon landed on one of the houses for which he was representing the seller. We needed to make a shift to a new agent quickly, and Jen was gracious and immediately on it. My husband and I had not anticipated such a competitive situation, but Jen was ready for anything - in this case, what ended up being a bidding war with a total of ten bids. She knew what it was going to take and she worked with us to build a strategy that aimed to win but stayed within our comfort zone. She was a terrific listener, fun to work with, and we always saw her suggestions as well-informed advice rather than pressure of any kind. And she was not only a good listener to us, but also to clues coming from the other side - with whom she also worked to build a good, communicative relationship. This was something that I think ultimately made a critical difference. In the end Jen helped us craft a very competitive bid that was within our means yet forward-leaning where we were ready to take risks for the house that in so many ways was perfect for us. With Jen's guidance, we moved through each of the steps of the strategy and were ready on the day the bids were due (my birthday!). It was over in a matter of just a few, harrowing hours - and with Jen's proactive engagement at the last minute we came out on top. Ours was not the highest bid, and we learned we were also competing against cash. But it was the cleanest, the one completely ready off-the-shelf (even with financing) and in this way the one the sellers were looking for. Recommend her to others looking for the right agent on either side? In a heartbeat.

TL; DR: We would not recommend hiring Jen. Sloppy work and inattentive service did not command an…read moreabove average commission rate and fee. We had a positive impression of Jen after an introductory phone call, but ultimately, she was careless and not detail oriented. Compass Search The online search Jen set up had criteria that we were not interested in. The resulting houses were not within walking distance of a Metro station. They also shared walls with neighbors when we said we wanted solely a detached house. We did not look at any of the houses that resulted from the automated search; we only visited houses that we found on our own. We also did not learn of any off-market properties through this search. Offer During the offer phase, Jen acted as an intermediary between the seller's representative and us. The information she conveyed was inaccurate and required follow-up during a stressful time. She stated that the seller agreed to $15K off the selling price. She also said the selling price would be $X. However, doing the math resulted in $25K off, not $15K. We had to go back to Jen to get the correct figures before we could proceed during a tight timeline. Additionally, during the negotiation we were left to ourselves as first time homebuyers to determine what our counteroffer should be. Despite multiple indicators the property was listed over market, Jen did not suggest an appropriate selling price. Rather, she recommended asking for seller credits numerous times, which would result in a higher commission for her since the selling price would be higher. We crunched numbers on our own and verified with an AI chatbot. Inspection Jen contacted a home inspector that she knew. She asked if 2 or 2:30 p.m. would work three days from then. We confirmed 2:30. Jen later emailed saying the inspection was at 2 p.m. We had to clarify with her that the inspection time was indeed 2:30 p.m. Closing Two days before closing, the Compass operations person sent another client's ALTA statement with settlement numbers instead of our statement. Not only did this seem like data breach and violation of privacy, but it was also careless that Jen, who was CC'd on the email, did not verify the attachment. Unbeknownst to us, our actual ALTA statement was higher than what was in the Closing Disclosure the previous week, but we did not receive the correct numbers before closing day, so the payment we brought at closing was significantly short. We had to take time to find the discrepancy and then figure out how to meet the shortfall at 4 p.m. We nearly did not close on time, and our interest rate would have increased.

This is my second time working with Ann and she's been great both times. Just like my first time…read morearound, we had a wonderful experience working with Ann and her team throughout the home-buying process. They were professional, knowledgeable, and responsive. Ann wasn't pushy in trying to fit us into a specific home. She got a feel for what we liked, pointed out pitfalls of houses we were considering, and was genuinely committed to helping us find the right home. She answered all of our questions, and guided us through each step of the process. We always felt that our best interests were a priority. Ann also helped to find a realtor on the other side of the country, when we were looking to help a family member sell their place. She took the time to get references from colleagues and vet someone to make sure she had bandwidth and fit our needs before introducing us to each other. Buying a home can be stressful, but Ann and her team made the experience much smoother and more enjoyable. We truly appreciated their expertise, communication, and dedication, and would highly recommend them to anyone looking to buy a home.

Ann McClure and her team are amazing. They knew to ask the questions I didn't even think about,…read morethey always respond promptly with answers and solutions, and they really went above and beyond to finalize our sale. Beyond all that, they were kind and patient through the whole process. I appreciate all their help and support!

BEWARE! This realtor is sneaky and adds a cancellation penalty for $1650!!!…read moreShe abandoned the sale of our home after 4days on the market then requested that amount to get out of contract with her! HUGE waste of time and money! There are so many great options out there this is NOT THE ONE!!

Jennifer DeLaRosa group helped us buy a home in Ellicott City in the crazy market of 2021. Jennifer…read moreand her team are essentially a One-Stop-Shop when it comes to real estate. As soon as the first time we spoke to her on the phone, she immediately made us feel at ease. She understood our needs and promised to cater to it. And boy did she deliver! Her understanding of the Columbia area and the market are superior. However, what makes her an exceptional agent, is her offer writing and negotiation skills. She was able to negotiate in our favor in a multi-offer situation, and yet get us a excellent deal! After our offer was accepted, Jennifer and Laura ensured we were taken care of every step of the way until we were truly move-in ready. The next time we or anyone we know will be buying/selling a home, I will recommend (actually, insist) on working with Jennifer.

I was moving here from out of the state and I knew nothing about Baltimore (county or city!) and…read moreneither did my parents. Suzie was AMAZING to work with!! She filled me in on all of the neighborhoods and helped me find the one that was best for me. She had access to so many houses when they first came on the market, which was great. She is extremely knowledgeable about everything and was able to answer all of our 500 questions a day. We also had a lot of fun working with her and her great personality. We looked forward to hanging out with her driving around Baltimore looking for a house! I continue to recommend Suzie to friends in the area, and know we will be turning back to her when it's time to move.

Suzy Coronel is a fantastic person to work with. We had a home we had been trying to sell with a…read morecouple of other realtors for the previous 18 month with no success. We had been referred to her from a real estate attorney, Todd Heise (of Heise and Heise LLC), and could not have been more pleased. She had an offer within 2 days, worked on our behalf during some extremely intense back and forth with the buyers, and was able to close on the property within 2 months. She's professional, VERY knowledgeable when it comes to understanding the markets, and sets expectations so there are no surprises throughout the process. Whether you're a buyer, seller, or investor it would be in your best interests to call her to see how she can help you. Simply put, when the time arrives where I will need a real estate broker again, she is definitely the person I will be using again.

Alexandra Mckinty was an excellent realtor to work with. She prepared everything to perfection,…read moreexplained the process to us into detail. We moved to Europe and had to leave half way through the process, which made no difference at all. Alex took over all of the things we couldn't do and kept us up to date on everything. As a result, our home was sold within a few days, for the price we wanted. She made what is normally a very stressful time seem so easy and pleasant that we were surprised at how fast it was all over and dealt with. I can highly recommend her for not only her competence but also personality, which is very unusual in this business. Thank you very much, Alex!

Lisa Winslow is the perfect combination of bulldog and friend. She works tirelessly for you, making…read moresure you get exactly what you want. This is our 2nd time working with Lisa, and this time she found us our dream home. I actually overlooked this house from the 1st photo assuming it would be too small, but Lisa knew it was the one. I cried in the living room! We consider Lisa friend at this point and would HIGHLY recommend her to anyone.

HORRIFIC EXPERIENCE!!!! I unfortunately worked with the agent Zahra who completely botched my…read morelisting in every way. It was as if the listing they put together was for a totally different home, that's how bad it was. She and the Bob and Ronna group completely missed the listing deadline amongst many other things. When I spoke with an employee at the Bob and Ronna group, she tried to threaten me and tell me that I was bound to my contract. They then sent in Ronna who just gave me a lot of lip service and Lauri Clay, who is diabolical, she uses fear tactics, and she's a champ at it, manipulative to the core. She was so smart, she did not even address the major issues that we were having with our agent Zahra, we were actually under contract for another home and so she decided to focus on that and make it seem like she was our savior. She scared us into believing that we wouldn't get our deposit back and that the LLC who owned this house didn't refund deposits and then when we received our deposit with absolutely no hiccup at all, she tried to act like the champion who saved the day although she lied about all of this to make it seem like she was helping me. She then went onto start to scare me that the HOA does not give out the documents in a timely manner for selling my home. Honestly, it just goes on and on... I actually was able to see through all the nonsense and even when I'm telling her I've just had an accident and I have a concussion and I don't need added stress. She was so heartless and conniving and continued to apply pressure on me and my family and was so calculating. I eventually had to block all of them and sent Bob and Ronna a statement saying I was done and I was not obligated. The listing they created for my home currently still remains on the MLS and Zillow and they will not remove it. I will file a complaint with the Real Estate Commission. Basically run, I know it may seem like they might be helping but honestly, but that's the game they play, they are about quantity and there is no quality whatsoever and they will do whatever it takes to make that dollar. BEWARE. Worst company ever, I can't tell you how many times they had me in tears. Not to mention that they wasted primetime of being on the Real Estate market. They did such a disservice to me and my family and created so much anguish for us, I just can't understand how people can be like this or how they can sleep at night. I literally did not even list all of the mistakes, and errors and mental games and anguish and manipulation they put us through, but this kind of gives you a gist.

Molly at the Anthony Friedman Group of Northrup Realty is an amazing agent. She works incredibly…read morehard and is very knowledgeable. Molly wants us to love our home, never pressures, but has real guidance (eg what makes a strong offer for a given house, when is too much, etc.). She puts in endless time to research the homes we considered, knows the market (herself and is in a solid community of agents), goes above and beyond (finding answers to any question we have, research, construction/house matters). Molly has great judgment and navigates people very well. She is kind with/about everyone, has solid integrity, is always willing to go the extra mile and is overall a strong agent. We can't recommend Molly enough.

If I could give them a lower rating, I would. The agent was…read morea total disaster, and after I caught her lying to me, I told Creig Northrop that I didn't want to work with her any more because of the lying and repeated screw-ups. (My sump pump had failed during a rain storm during and open house, and she had not bothered to tell me this. I went by on Monday and discovered this. She then tried to claim that she had told me, but I could look at my phone, and see there were no calls, emails or texts from her.) Creig promised I wouldn't have to deal with her any more, and the following Saturday, I go to the house, and there she is preparing to do an open house. On various occasions, Creig told me this woman was no longer my agent, but he never returned my calls. I got multiple calls or emails from this woman on Sunday nights saying something had changed and I had to sign something this minute. There was a contractor she found to do some work in the basement. I get a call on Monday morning saying that (1) the few things that are still in the basement have to be moved, (2) for them to do it will cost $500+, (3) for them to reschedule will cost $400+. I spoke to the agent, who was incensed that the company thought she should have told me that the stuff had to be out of the basement. She acted as if some of the problems were just that she didn't understand English, but I think it was (1) a cover for the fact that she had a tendency to screw up and (2) because she seemed to have no idea what was important and what was trivial.