My 1 star review is for Dr. Melgar's staff. I've never experienced such ignorance, sloth, belligerence, incompetence, and bigotry in all my years combined. I am looking into legal action action against them. Why?
2 weeks ago, my mother-in-law went to see Dr. Melgar. He ordered blood work for her. We paid for this visit ourselves, no insurance.
1 week ago, my mother-in-law was approved for medicaid and received her card.
Today, she went for blood work ordered by Dr. Melgar. For one of the orders, the facility required something extra, a code of some kind. Dr. Melgar's staff member refused to do this, calling my wife a liar, that her mother had medicaid all along and they don't accept Medicaid. (Completely ignoring the fact we paid for the visit without Medicaid) She was so rude & hostile that my wife called me in angry tears. Complete refusal to fulfill their duties, simply because they are too lazy.
We paid for the service. All they have to do is fulfill their obligation started by Dr. Melgar's orders. We can take the results to another doctor. No problem. But we can't take the results if the morons won't give the OK for the doctor's orders. We shouldn't have to pay another doctor to give the exact same order. read more