Cheap: yes . On time: never. Sometimes an hour late, which is not the same bus you thought that you purchased. The bus drivers are clearly under a lot of stress and are sub contracted. Meinfern just profits from their work. And the hotline service is a nightmare. Whatever you do, don't leave something on the bus. They give you false information, yell at you, and take your frustration super personally. It's a very unprofessional service. read more

Where do I begin.... About three weeks ago I purchased tickets with this company, I entered in my card details. Great I thought, oh how I was wrong. System error, I went straight to my bank account to see if the money was taken, it was. I then contacted this company by email, no reply. Since the bus was due to leave the following day, I needed my tickets. I contacted through facebook, there is many people who manage the account here, so one never knows who you are talking to. A woman told me that she doesn't know what happened, but that if I wanted to go on the bus I needed to re-enter my details and pay DOUBLE the price. Being left with no options I stupidly an regretfully did! BIG MISTAKE. The people here told me they have NO idea when I will get my money back, and they had an attitude to suggest I'm never getting my money back, not one bit helping. a month later I'm still waiting.... God only knows if I'll ever see that money again. Ok, here's the horrible part. Yesterday I purchased a ticket to departure on 02/10/2015 for 11:35am. I arrived at the bus stop at 11:00am. Excited about my trip. Busses came and busses went, but no sign of ''Meinfernbus'' no where to be seen! So at 12! I contacted a friend, and she rang the hotline, the woman there was extremely rude and said she'll find out. Later on she then said she asked the bus driver, and he ''obviously'' said he did come to the stop. But you know guys we are now in year 2015. I'm pretty sure there are cameras all OVER the bus stop where the bus was supposed to come. So if this company blind sides me and says. ''Where's your proof?'' Check the cameras in the area I will say. I then forked out 50 euro for a train ticket. Meinfernbus, avoid at all costs. http://www.eba.bund.de/EN/Passenger_Rights/passrights_node.html Above is a link to my rights as a passenger. They have been contacted. p.s they will delete this on their own facebook page, so I am forced to type it here read more