Everything the store website. Today one says open till 5:00 another says 10:00 ???! Really…read moreFirst year I'm on to an another pharmacy. Never gone to a pharmacy that's this bad.

The employees working the store itself are WONDERFUL. Super helpful and friendly. So are the…read moretechs in the pharmacy. The pharmacists themselves are not so friendly and upbeat HOWEVER, they all do a great job helping and trying to solve issues. Insurance companies are ridiculous and they do what they can to help customers navigate that.

Poor customer service from the same person worse experience ever, I try not to have any interaction…read morewith the person in the pharmacies department, always felt like my questions we were always a bother to him, today I had to pick up meds for my family, asked if I can get my colvid booster I have always gone there and have great health insurance, he told me I can't reset my password and have to wait till Monday but I can give you a random shot, I was surprised he said it's a random shot, and expected me to say yes, I paid for my meds and left feeling like you are trusted to pass meds and you tell me you we'll put a random shot in my body. I don't think so. Wish I can give this place zero stars but it makes me give a star before I get my review

3 employees chatting putting product on a shelf while 1 cashier has a huge line. They're 6 feet…read moreaway can't understand why they aren't jumping in to help.

Rudest people on the planet. Call back to speak with a manager and she consistently argues she…read moreisn't being rude when not allowing you to finish a sentence and then hangs up after being asked who the area or district manager is and a contact number. I have never experienced someone who should not be a manager more in my life. Never received her name so I can't divulge that but it was on 3/20/26 around 10:30 AM.

What an absolute waste of time! Also horrible service in the pharmacy. In town visiting. I…read morerealized I forgot my insulin. I stopped into CVS for help. The lady took all my information and my phone number. I told her we would stop back in an hour or so. We stop in 1 1:2 hours later and they have no idea what I am talking about. I explained the situation again to the pharmacist. His reply "it could take 24 hours!" We went to a Walgreens specialist pharmacy that was closing in 10 minutes. She realized the situation. Within 15 minutes they had my insulin and pen needles!

I never go into the store anymore, but their drive through pharmacy has improved lately.read more

Don't use the drive through . They couldn't find my rx after being in line forever . Then called…read moreme back later and said they found it and now I've been in line for 20 minutes and the line isn't moving .

I had the rudest experience with an employee today. I went in because they took my passport photo…read moreincorrectly the first time. She told me I was wearing too much makeup (I wasn't wearing any) and that it was federal not a fashion show. Very disappointed with the customer service as she was rude the whole time and said she wouldn't fly with someone like that. Don't recommend this location at all.

Very disappointed! I thought I would give CVS a shot because they are closer to my house, what a…read moreJOKE!!! I will definitely be going back to Walgreens. CVS pharmacy told me that my granddaughter's prescription was denied because she was not active on our insurance. Then they were so kind to offer a discount with a coupon they had, so I paid out of pocket! I went home called my insurance to find out that was not true and they didn't even call the right number! I had to give them the number to call after waiting for them to call me back twice, I was lied to, that they called and left me a message. I drove back over there and then was treated like crap they did nothing to make it right, the girl behind the counter was a jerk! I would not recommend this store, I don't know how they stay in business!

Everytime I come to use the ATM it's always out of order for one reason or another.. no one can…read moreever help nor know who could ...

My girlfriend and I have had numerous issues with this Walgreens and other Walgreens in the last…read moreyear. I will stick to this Walgreens specifically though. There have been numerous times where we have both received messages that multiple scripts are ready for pick up and when we arrive they are NOT ready. We literally have driven there several times for absolutely no reason because we were told our meds were ready and waiting. It is quite frustrating. Now we call first just to make sure. My girlfriend had a run around on the phone for three hours (because of disconnections or hang ups) trying to figure out where her medication was. She NEEDED this medication and HAD to get it. They kept trying to find it and they transferred her to various departments to find the medication and to have it delivered. They said they didn't have a notification from the doctor for the script. Then in another phone call they did. FINALLY she got ahold of someone and that knew what was going on. They had canceled the order for some reason and she had to have her doctor send the script order again. It was a very frustrating experience and it upset me to see her go through this. There have been many issues for both of us there for awhile. I don't know if it is a lack of staff or the hiring of incompetent people or not training people properly. While I can understand these issues happening I still don't want to deal with this as a customer. We are slowly getting meds from other pharmacies and will leave Walgreens all together eventually. Hopefully they will "get it together" soon but we are not waiting. Medication is too important to have to struggle with.

I have now been sitting in this line waiting ton a prescription longer than it took them to…read moreperform oral surgery on my daughter to remove 4 wisdom teeth.

Unhappy that pharmacists were not wearing masks. The 3 that were had them under their nose. Not…read morefeeling safe. Had to ask Doris to put one on and she only slipped it over her mouth.

Just like every Walgreens, the pharmacy staff has horrible customer service and isn't kind. Can…read moretell they are a corporate compan. They get paid the same whether 0 people or 1 million people shop there so they want less people to shop.

This pharmacy staff is either severely hampered or just incompetent. I waited on hold 12 minutes…read moreto check the status of my prescription which the pharmacy rep said was in process. She called me back 3 minutes later to say she misread the dosing instruction and did not have the tablet form ordered by my provider (an antibiotic). When I asked her if she could check the other DePere Walgreens, she said "I will have to call you back". Fifty minutes later still no call back. I phoned my provider and they sent the prescription to Meijer with no drama/issues. Sorry, Walgreens, either hire more staff or figure out a better automated system to help your staff. Horrible customer service...

Great service! Fast and always helpful Go there monthly and…read morehaven't had an issue over 5 years. They are very busy have a lot to deal with.

The pharmacy dept is the only place I go, or, should I say, "went?" This place has to hold the most…read moreirresponsible and delinquent pharmacist assistants! Whenever I go to pick up my medication at the 24 hour one on military and Shawna Avenue in Green Bay, first they tell me I don't have any medication's there usually that's what they say and then I tell them I do and then they say to hold on a minute and then usually when they come back, they tell me there's some kind of problem with the doctors Notes or my insurance and this happens every time so of course I start getting frustrated because I have to explain to them every time that this happens to me all the time and then so when I go back the next time they don't like me so they wait five minutes to wait on me and there's nobody else in the drive-through at that time I didn't notice that the girl that was waiting on me that did this to me does not work there anymore thank God, but she worked there longer than a day and that was too long so I just wish that they would be a little more selective on the hiring that they do. I will no longer go to Walgreens pharmacies. To top it off usually they're super rude to me and it's not every one of them by any means, but it is always rough and they have a bad reputation of doing this to people as I talk to other people in the community about Walgreens pharmacies. Thank you.