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    Megan Ransome

    5.0 (1 review)
    Open 8:00 am - 9:00 pm

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    Services - Megan Ransome

    Home inspection

    Property management

    Property search

    4 More Services

    Buyer's agent

    Listing agent

    Real estate appraisal

    Rental agent

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    2 years ago

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    The Perna Team - Exp Realty

    The Perna Team - Exp Realty

    (13 reviews)

    UPDATE- My husband reached out to the office asking to speak to Michael as he directed us to below…read more We never heard from him, we did however hear from Rachel our realtor and her "team leader" who both tried reaching out to us via text message. Very strange considering the owner of the company stated below she was "let go". We stand by our review based off our experience. My husband and i used The Perna Team to help us find a rental as we were out of state and wanted help from someone local to the area that could recommend a good area to live in. Rachel was very friendly and knowledgeable in providing potential towns that would be good options, as well as very thorough in providing videos of not only the interior of the spaces as well as the exterior (business of streets, surroundings etc). The unit we settled on still had a tenant living in it when Rachel went to take the initial video of the space. We feel the ball was dropped once the arrangements were settled and EXP Realty got their paycheck. Move in day came, which was our first time ever seeing the property in person and getting the keys from Rachel. Part of the lease agreement we signed was a non refundable cleaning fee - we were told by Rachel the unit would be properly cleaned prior to our arrival and that the rugs would be deep cleaned due to me having a severe cat allergy. Upon entry to the unit the place was filthy- it looked as if the previous tenant had left that morning prior to us getting there. Wet dish sponges, dirty sinks, sticky substances that needed to be physically scrapped off the floor. She also left a ton of her personal items behind. When we reached out to Rachel to rectify the situation she said the solution would be that they would have cleaners come in the following day. I said absolutely not, by this point in the day we already cleaned everything ourselves and we paid for the cleaning to be done prior to our entry and not after. At this point Rachel told us to reach out to our landlord directly and there was nothing she could do, basically washing her hands of the situation. Which i feel like is not a good enough answer. The ball was dropped and the unit should have been inspected by her following the exit of the previous tenant to ensure the unit was in fact cleaned properly.

    As a first time home buyer, was trepidatious about this entire process. Julie Johnston from the…read morePerna Team made my experience fantastic! She walked me through the entire process and was always there to answer any questions. Her primary priority was looking out for my best interests so that I got the home that was right for me in every respect. She was a joy to work with and I highly recommend her!

    Megan Ransome - realestateagents - Updated May 2026

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