As I entered Pavilion A (1890 Silver Cross Blvd) I was greeted with a genuine and friendly smile at…read morethe Information/Check-In Desk by Debbie M. a volunteer. Debbie M. was very kind and helpful in directing me to the Outpatient Testing Center. As I arrived at the Patient Registration/Waiting Area I was greeted with a smile from a very kind and helpful Alex Arrioga. Alex registered me for the Electromyography Test. At this time Sue an EMG Tech took me to the room where she explained the procedure to me in a calm, compassionate, and clear manner. Sue responded to me in such a sweet and truly caring manner as to make me feel very much relaxed as she performed the 1st part of the test. Dr. Bassel Kazkaz was kind and professional and performed the 2nd part of the test. My most sincere thanks to you all. Steven S.

What a mess. My husband brought me here first for the lumbosacral root pain. The ER was packed and…read moreI sat in a wheelchair with horrific muscle spasms. The staff were somewhat attentive. The ER doctor gave me a muscle relaxer but nothing for the pain. After being discharged, I suffered three more days before my husband took me to the ER in Indiana where I was admitted for 7 days. Go figure.

My very elderly dad was taken to the St. Joe ER rather than his usual hospital as it was closer to…read morehis home. We heard about bad reviews so we were surprised how well he was treated. He probably went through ER fairly fast as he had a severe breathing issue. He saw plenty of different doctors because he had several issues, the 5th floor nurses were great and helpful to answer our questions. Only issue was communication with the food service - since Dad was on a special diet they sent him wrong stuff a few times. After almost 2 weeks, he recovered enough and got into the rehab wing where he has a big private room and 3 different therapists to keep him busy.

There are about 2 doctors in this whole hospital ... so be prepared to wait at least 5 hours in…read moreemergency. Also they don't check up on u ever & when they do they they are super rude & ignorant . I'm starting to realize I rather pass out or die than come here . Also not to mention this hospital is dirty & ghetto .

i want to thank all the wonderful Doctors and amazing Nurses who took care of our Mom while she was…read moreunder their care. She was in the hospital from July 17, 2023 until her passing July 26, 2023 in Room A 4126 then she was moved to B 4426 Thank you so much Unique Audra Nate Sabrene Ashley Nicole and Michelle D You guys Rock my mom loved how you guys took care of her and we appreciate how you took care of our beloved Mom as well. Thanks again for A1 quality service Roslyn Crump

We had to take my son in last night for a head injury. Since we got there, everyone was very…read morehelpful and explained everything all in all a very positive experience. Although emergency rooms are not fun and take a long time I feel they did very well.

I've been here a few times. The first I had diverticulitis and Dr argued with me that I didn't have…read morea fever so I couldn't have it. At home I had a fever. So rude. CT scan showed diverticulitis. Got script which from what I understand was not typical protocol. It worked though. Went several more times. Once I had a very sweet Dr who showed me my scan and how I was not absorbing any fluids as they were all seen on scan which she showed my husband and myself. She gave me some iv fluids and light pain meds and things started working again as I had to pee like crazy. Went home after a couple hours feeling better. Very kind Dr. 3rd time I was sent for a ct scan by my Dr because she felt a mass. The techs were nice but my contrast dripped out of my iv all over the place. They did not re-administer because she said scans were adequate. I still got charged for the contrast which is not cheap and this is not my first time so I know you r supposed to get a metallic taste and ferl it when it hits your privates. I did not get that as my contrast was on my gown bed and floor. Last time was December 2024. I was in massive pain all up my left side and had a uti. I felt it was up higher but the ct just showed bladder thickening so they blew off my extreme pain. The nurse actually gave me Tylenol for at least level 7-8 pain. I should have thrown it at her. I was treated poorly and my pain was dismissed. I certainly wouldn't have gone to the er for a simple uti. I will never go back there. One out of four was a good visit. Oh and they charge like $14k for a ct w contrast. I got a more recent one at advocate for around $2500.

So my sister had a bad case of vertigo and we went to the Silver Cross Immediate Care next to the…read moremain hospital where they confirmed what we had, did what few tests they could perform, and mentioned we really belonged in an Emergency Room. We found out the wait at the nearby Silver Cross Hospital ER was three hours, BUT Silver Cross also had a satellite facility in Homer Glen with all the same resources and very little wait ... so, we thought we'd give it a try. Glad we did. When we arrived there was only one person ahead of us, and we were promptly registered and given a room. Long and short ... we had an EKG, a brain scan, and blood tests quickly put in motion. They did the tests right there, the on-site MD reviewed them right there, and we were given appropriate medicines right there. So this facility has all the resources of the main ER ... with the exception of not having dozens of rooms and specialist MDs one might need. We think there were only about 8 ER rooms in Homer Glen. This was a very nice process and satellite ER. We would not hesitate to use this one again, and we suspect that as people realize there is a much faster alternative like this ... they may stop going to the Silver Cross Hospital ER. We guess it all depends on what ailment one has, and whether you are being brought in by ambulance or you drive here yourself. This Homer Glen facility is recommended.

Started off good. Got it right away. Around 3:45 Sat for a 1.5 hours until I seen dr. Dr. Ordered…read moreseveral tests for sharp pain in chest,area and back Sat about 2 hours until test. Sat 3,hours for results. Never seeing anyone. At 9:30ish was told by a nurse that i could leave. Ask what test show. She said all good. Nothing more. No dr visit nothing. They used to be good there when before adding rooms Now they just push you out. I hope silver cross reads this. Ive,been going to,sc for the,pass 3 years for breast cancer and now I feel like I need to change,and go to Edward hospital . To be released from the er with no explanation is unacceptable.

Went there for a blood test and Jen from the laboratory services was great! Quick and Efficient…read moremade my experience review worthy! Thank you for the care and comfort Jen!

My wife and I have been to this location multiple times for our 1yr old twins and 4yr old. I…read moreabsolutely love every member of the staff at this immediate care. Chris Miller is the best. When diagnosing the kids he is always so gentle and extremely caring for their needs. The whole staff is always in such in good mood and takes a real interest why you are visiting the office. Keep up the good work guys. Lopez Family

I had to run into this location to get my BAD ear pain checked out. I don't have any insurance at…read morethe moment and this was close to home. I have never had an issues with Edwards in the past so I knew the walk-in clinic was the best way to go. Super nice staff here. Clean, professional and I did not have to wait very long. I suppose the price was not too bad. NICE, helpful doctor.

Very quick good service , NP NAME was christine taylor she was so smart and good , And the…read moremedical assistant name was tiffany fitts so generous and friendly.definitely recomended

All the nurses, CNAs and therapists that serve the patients were great. The emergency room team…read moredid a wonderful job. The administration including secretarial, executive leadership and a couple of doctors were the absolute worst. They are arrogant and non responsive. Based on the culture of poor leadership I would say go somewhere else.

the care I received during my hospital stay from December 21-23, 2025 was very well from the…read morenursing and CNA staff on Flr 5W. special thanks nurse Lekshmi. The lab personnel were very cordial and accommodating. Dr. Shah and other consulting physicians were as well. however, the rudeness and lack of empathy I received from Dr. Erickson, Cardiologist, was uncalled for. he has a terrible bedside manner but im sure he knows and doesn't care