If you need a birth certificate - do not waste your time. Mondays and Wednesdays they claim to have…read morewalk-in availability 8:30-10:30am. What they do not tell you on the website is they only accept 20 people in those hours. I drove 50 min for them to tell me, "we already served 20 people today". Whoever runs this place probably runs the county in general which is why MoCo is a dumpster fire.

I tried to get a covid test yesterday at St Martin's Church in Gaitherburg, as listed on the…read moreCounty's covid testing website. It was a mess, There were hundreds of cars and people milling around. Lucky for me I smelled a rat and turned around and went home. Those who stayed found out there were no tests and no-one there to administer them The County apparently posted bad information. I hope whoever is responsible for that error is held to account.

I took my mom here after a recommendation from the wonderful doctor at medstar urgent care in…read moreWheaton. Wait time is to be expected, hospital visits are not a quick in and out. From the beginning, everyone greeted us with a smile, were kind and polite. The waiting room was relatively empty and quiet (it was the day after thanksgiving, so maybe this had something to do with it). We were called several times for different tasks (bloodwork, X-rays, ct scans). Every nurse and doctor attending my mom was gentle and kind. We were admitted to a room where again, the nurse was exceptional. The room was clean and again, the whole area was very calm and quiet. Our nurse was Nurse Cheryl. Our doctor was Dr. Eric and he was absolutely wonderful! I cannot say enough good things about him. He answered all our questions and attempted to speak Spanish to my mom as well. In the end, we left feeling satisfied and confident that we were taken care of in the best way. Thank you to the essential and professional nurses and doctors. We appreciate ALL you do!!!

This hospital is so slow. No one working seems to be moving with urgency for the patients. I came…read morein at 8 pm and I understand you are gonna be in here for some hours but as of writing this, I've been here 9 hours!! And I didn't even get an answer for my sharp abdominal pain, just instructions to see my regular doctor and then a specialist. Gonna feel real nice to get a hospital bill for just that. Avoid this hospital if you don't wanna be stuck for what feels like forever.

This review is for Medstar E-visit. March was the month of Covid for my family. Rich got it early…read morein the month and sure enough two weeks later I tested positive. We were quite sure Medstar wouldn't want me sitting in their waiting room, especially since there was no question of the diagnosis, and we were right. They referred us to their E-visit option. Shortly we received a sign-in text and started the process. It was much like filling out the information form for a visit at the facility. We had a couple of glitches, mostly our fault, but got signed in. Soon a screen popped up telling me that I was "in the waiting room and there were two patients ahead of me." It was nice to sit on my own couch, sipping coffee and cuddling with my puppy while I waited. It wasn't long before Opal signed in and we started our visit. Opal went over my meds and warned me of some interactions to look for when I started the Plaxlovid. Sure enough my blood pressure fluctuated and I had to adjust my bp meds. I was really impressed with the thoroughness of the visit, how pleasant Opal was, and how easy the whole process was.

sometimes their good sometimes their bad. went in around june because i knew that i was coming down…read morewith the flu or covid. both tests came back negative and the doctor then told me it was allergies. i have never had allergies before and asked if i could be prescribed something against the flu because i know my body and know it was coming. the doctor told me to take Claritin a month before my allergy symptoms usually come and sent me on my way. the next day i was so sick i couldn't get out of bed. ended up having covid symptoms d for 6 days. i wish the doctor had just listened to me, i know my body best. went again in august after returning from a europe trip because i had a splinter in my foot for the last 11 days. they took x-rays and checked my foot out and told me nothing was there. i then went to a foot doctor in the area and she took x-rays and found not only wood but also a piece of glass the size of my ring finger nail. turns out the urgent care didn't x-ray my foot correctly. they did correctly diagnose my mom with rsv tho and that doctor was super nice and explained everything well and answered all her questions. i've had good experiences as well such as when i had strep and the flu last year. it's a hit or miss honestly

We were in late on a Sunday with our toddler who got a Lego carrot stuck up his nose. Jennifer and…read moreLincoln were absolutely amazing! They worked so hard to get it out while keeping our son calm. We were so thankful! And would see them both again any time. Aside from The amazing medical staff the front desk staff was friendly and helpful. The facility was clean. Would go again if needed.

I'm very disappointed with my experience at this urgent care. We have been waiting for almost 3…read morehours and my brother is in significant pain with difficulty walking, yet we have not been seen or given any clear updates about the wait time. I understand that urgent care centers can get busy, but the lack of communication and long delay is very concerning, especially for patients who are in pain. When we asked about timing, we were not given a clear answer, which makes the situation even more frustrating. Because of the long wait and my brother's worsening condition, we are now considering leaving without being seen. This experience has been very stressful and not what we expected from a medical facility.

Very bad doctor basically left me for dead do. Not recommend I don't even know how she got her…read moredoctorat. She really does not do anything just sit there and let her nurse do all the work

Definitely would recommend if you are looking for a primary care provider who takes her time to…read morelisten to your concern!

This is the first time I've visited a Kaiser Permanente facility and I'm impressed. They have a…read moreparking garage at the left of the front entrance and it's free!! That is impressive. Every medical facility I go to requires payment for parking. This I find quite frustrating as we're already under stress from health challenges to have to worry about finding and paying for heaven knows how long. This facility is huge inside. Inside is conveniently located a pharmacy, an optical center and a spacious waiting lounge. There are various departments in the upper floors. I am here to accompany a friend and there's a reception desk with two attendants who are very friendly and efficient. My friend didn't have to wait long before she was called. The nurse was friendly and helpful as she took my friend in for her visit. From what I have seen here this is an efficient healthcare system and it's clean. Everyone I know who has this insurance is happy with the coverage.

I recently had corneal scraping surgery at the Kaiser Permanente facility at Kensington, Md. From…read moremy entrance at reception, through pre-op, OR, recovery, and exit, the experience was excellent. The staff, nurses, and doctor were all friendly, kind, reassuring, and professional. I have been a Kaiser patient for decades, and this was yet another experience in the expert care that I have always received from Kaiser. Thank you to all involved.

I have used this Center for many years and find the service excellent. I miss Dr. Melmed who…read moreretired a few years ago.

Dr. Kathryn Johnson is fantastic!! She has been treating my mom, and has been extremely gentle and…read morekind towards her. I really appreciate her patient, caring, and informative approach. This is as great a place as you can find. I highly recommend them.