So its a Sunday afternoon and my son is sick. And he has a fever of 103 and because I am mom, I am…read morenervous and scared to wait until monday morning to get him to his regular (wonderful by the way) pediatrician. I was not interested in going to a hospital and waiting a long time so I was excited to discover this place. We got there and we were seen, my son diagnosed, prescription written and called in and out the door in 25 minutes (would have been quicker but 10 of those minutes we spent waiting on the results of 10 minute strep test). The front desk person was super friendly. The nurses were bubbly and attentive and thorough with their care. The doctor was genuine in her care for my son and answered all my questions. I recommend whole heartedly to all the parents out there that get stuck like I did when its one of those off times but you really need to have your child checked out. Glad I took my son there.

I thought I broke my foot, it was late on a Saturday and no other urgent cares had any X-ray…read moretechnicians in. This place was AMAZING. excellent staff, hospitality and care. the BEST care I've ever had from an urgent care. everything was clean, and they even served us coffee while waiting. Wonderful experience overall

We came here after 5:00 pm on a Saturday. My husband had chest discomfort. We thought it was just…read moreindigestion. We were taken in to see the doctor literally within 5 minutes. After examining my husband, the doctor told us he could either call an ambulance immediately or go to the emergency room at Good Samaritan which thankfully was only 2 blocks away. It turned out to our surprise he was having a heart attack. This doctor saved my husband's life!

They were quick. The NP that I saw was knowledgeable about my injury. The office was helpful. It's…read moreso great that they are open late. I had a kitchen injury and was happy to not have to go to the ER at 10 PM!

I injured my toe pretty badly and had no idea where to go on a Sunday afternoon. Thankfully, CityMD…read morewas open and after I called they said they would be able to take an X-ray to determine if I broke it. I arrived around 3pm and I filled out all my information on an iPad. Woohoo! Welcome to the future. There are multiple iPads conveniently spread out around the waiting room. It was so easy, scanned my insurance card, license, and put me on the list to be seen without having to wait or fill out endless information on a clipboard. After waiting for maybe 15-20 minutes, I was called in. The woman asking questions was an absolute doll and made me feel so comfortable even though I was in pain. She said the doctor would be in soon and I would be taken for an X-ray. The doctor came in about 10 minutes later to introduce herself and let me know I would be taken down the hall shortly. So sweet and friendly. I was taken moments later and it was quick and professional and the technician made sure I was comfortable the entire time. The doctor then came in to bring me a boot, wrap my foot up, and wrote me a letter to excuse me from work if necessary. She was absolutely the sweetest and genuinely nice urgent care doctor I have ever interacted with. Dr. Stephanie gets 6 stars from me, even if she made me remove my FRESHLY painted pedicure to see how bad the bruising was. Waa. In conclusion, its so easy and nice to be nice. Smiling goes a long way. Especially in a setting where people are sick or in pain. A lot of places can learn a thing or two from CityMD.

Billed me for care I did not receive - unethical business practices…read more Stay away at all costs.

Took my dad to get a covid antibody test. They were punctual…read moreand friendly. The provider was knowledgeable. The facility is clean. They even called on the Sunday of a holiday weekend with the results. I highly recommend this facility.

Had an ear infection with a ruptured ear drum, literally leaking fluid. Came here on a Sunday…read morebecause no ENT was open. They couldn't - or wouldn't - do ANYTHING for me, not even antibiotics, and sent me off to the ER, which was a super fun bill to pay. What really bugs me is they didn't bother to mention that my issue was beyond their ability during registration, just happily took my money (and then billed more later because insurance didn't cover the entire copay?) even though I said I was certain it was a ruptured ear drum. Can't comment on quality of care because I received none.

I have been to AFC twice now for myself and I like them a lot. What I really enjoy most about AFC…read moreis the ability to book and do all check in information online. You can book online days in advanced or even an hour before you'd like to go! It's extremely easy and convenient. Both times I went I experience little to no waiting time and was treated nicely. The staff/docs were great and caring. The second time I went for food poisoning and the PA gave me some good advice about how to introduce certain foods/proteins back into my diet slowly while my body readjusts. I recommend AFC to anyone, they accept a lot of insurances including certain Medicaid plans. Check the website for more info regarding insurance or give them a call!

Dr. Samuel was very Knowledgeable. I had part of a splinter…read morestuck in my finger and he gave me two options. When I was unsure of what to do, he made a suggestion and it went very well. Thank you

Lifeline Urgent care was amazing ! Everyone there was so nice including the reception and The…read moredoctor was very knowledgeable and thorough. The nurse practitioner was great as well. So much better than any other urgent care facility I have ever been to with my family . I highly recommend! I want to update this review to let you know that the Dr went out of her way to help me tonight when I called the office after hours with a painful earache. She is amazing and I thank Lifeline Urgent Care so much for helping me tonight!

Went for a COVID test on a Friday morning and was assured it would be ready Monday morning as it…read morewas sent STAT, for a surgical procedure Monday. Not only wasn't it ready, but again was promised Monday night. I called Wednesday as I still haven't heard from them. Even no t for the kind people at the endoscopy center I went too, I would have done a costly and uncomfortable bowel prep for nothing. When I called the manager, George, rather than being apologetic, he became indignant and blamed everything on the lab, even though he had the result Monday night. I'm a physician, I wouldn't send my dog to this place.

Last week my mother's oncologist recommended Englewood Health for an infection she had, as their…read morecomputer system is linked to Englewood Hospital, as they use MyChart. I took her last Tuesday for a procedure, she followed up on Friday, and then again this morning. We are VERY happy with the care she has received. Her infection is clearing up, and she has received great follow up care. All of the information is also update to her MyChart account so her primary physicians can follow up on the procedure she had. I highly recommend this urgent care location if you are in the need.

Best hospital I was ever in the staff was just unbelievable. The care I was given was out of this…read moreworld. Doctors nurses everybody thank you so much.

I've been here a few times and I've always had good care. The staff is very friendly and helpful…read more. We actually saw a nurse practitioner, Lynette. She was very patient and knowledgeable. My son hurt his ankle and we wanted to make sure nothing was broken . It's very convenient. They can do x-rays on site and received the results via phone call within an hour. I also took him last month when he had the flu.. They have long hours and it's very convenient, especially on weekends I would go here again if needed.

The only provider I will see is Linette Agarwal. She is the only one that generally cares. I just…read morewent there for an URI and was still tested for Covid and flu which I had no symptoms of. The nurse said maybe it's the Rockland strain. Jamie who I'm not even sure is a doctor was rude and short. I know my body and what it needs when I am sick. Janet I will never see nor will I see Greg Strauss who is also not a doctor and just brushes you off like you are a nut as he did with my mother years ago who has Parkinson's. Yeah the place is nice and the dragon is cool to look at. As far as care Rockland Urgent Care is not the place to go. Unless you are seeing Dr. Agarwal!!!

I'll preface this review by saying I'm not a great patient. Going to urgent care sucks. I had been…read moreexposed to strep and was feeling very bad. I got there early and they saw me immediately. Everyone was kind, patient and professional. The rapid test came back negative but they sent it to a lab and called me two days later with the positive results for strep throat. Booo. They immediately sent a prescription to my pharmacy. Everything has gone very smoothly and they treated me like a person. Getting sick sucks and Northwell has been very helpful.

I have no complaints against the quality of the healthcare services. I also need to mention that…read morethe front desk lady has been the kindest and most useful person in this case. The problem comes from their billing department. We have a full insurance for urgent care with a small copay and came here a few times without any issue. However after my wife's last visit in November we received a pretty hefty bill for the visit. According to our insurance there is a simple coding issue on the bill and the billing department needs to update it. After months of back and forth the billing department just recently told us that they can't change the billing code and that only the provider can. We came back physically to the GoHealth to try and get some help. That's where the person at the front desk was going her best to get us to speak with someone. We got a quick phone call from the person in charge who assured us the matter was going to get escalated to upper management and that we will get a feedback really soon. It has been 2 weeks and it's proven impossible to get a feedback by email, phone, or contact form. Today I got a letter from their billing department saying that late fees and debt recollection will apply. Again the one star isn't here for the quality of services but for the hassle and complete lack of assistance trying to get a simple code updated so that Northwell Health can get paid by our insurance.

One thing to add is that not all providers are responsive on the portal. They say that you should…read moreget a response in 48 hours but one of the doctors in particular far exceed this. Additionally, the responses are not comprehensive and indicative of poor attention to detail and not seeing the patient as an individual. This is really unfortunate especially if someone's health is in their hands.

After waiting weeks for an appointment where they do walk-ins they had me wait one hour in the…read moreempty and silent waiting room and then 30 minutes in the exam room only to have the doctor come in listen to my breathing and stare at the laptop. Since my appointment they have sent me 5 emails, 11 text messages and 1 letter in the mail. To clarify that's what they sent me AFTER my appointment because they sent me more before the appointment but I deleted those messages and emails. They are out of their minds that is an harassing amount of communication I find it to be so aggressive egregious and disgusting I will never return and I will write a review everywhere I can and also complain to my insurance company. DO NOT GO HERE