Awkwardly angry front desk person, arrived on time for schedules appt and after registration they…read morewere 1 hr behind already so decided we would cancel and find a different clinic and front desk complained about the work she did registering us on our way out

I went to Dr. Diana for knee pain. He said that I had a torn meniscus in my left knee. I…read morescheduled surgery with him without doing much research. I had the surgery and my knee never got better. I'm now in the process of getting a knee replacement. I have severe arthritis in my left knee. I wish I could have gone back and not have the surgery.

I did something stupid and twisted my ankle. I mean, I play rugby and ice hockey so I can shake it…read moreoff. No big deal, right? Wrong. Whatever I did to it, it required medical attention and rather than clog the emergency department over my stupidity, I went here to the Mid State Mediquick Location. This place is fast, friendly and the staff from the physician assistants, nurses and medical assistants are very knowledgeable. After ruling out a fracture, they quickly wrapped my foot, gave me a walking boot of some sort that I probably wont wear, gave me a prescription for some pain meds and sent me on my merry way albeit hobbling along with crutches. Excellent location, I think I had to wait all of 5 minutes and everyone was so nice. Smarter choice than going and sitting in the emergency department and surely smarter than what I did to injure myself.

Came here when I lived in Wallingford about 10 years ago and they were excellent. I couldn't figure…read moreout why it felt like I was being stabbed in the ear so I made a trip over here to have it checked out. The wait was a little long; not terribly so. I was in a private room and started getting a little teary-eyed on my own when the pain got worse and the nurse noticed when she came to check on me. The doctor booked into the room a very short time later and quickly diagnosed me as having conjunctivitis in both eyes and an ear infection in both ears. The doctor was very sweet and asked if I was under a lot of stress since that type of thing doesn't typically happen all together, and she made a lot of excellent recommendations for avoiding cold liquids and sticking strictly with warm or room temperature drinks until I healed up. I have had a couple of ear infections since then and haven't had another doctor take time to mention that helpful tip since then. I'm not sure if the same staff is still there, but I greatly appreciated their concern and the time they took to make sure I had all of the info I needed to get better as quickly as possible.

The care was fine and I was in and out quickly, but I will not return. The front desk rep was…read moreabrasive and rude. It was one of the worst service interactions I have had. I strongly suggest you go to one of the other 3 or 4 locations in Meriden instead to avoid it for yourself. Also just FYI, as she kept repeating to me, Go health is NOT part of Hartford Healthcare, they are just an affiliate

I took my wife to this urgent care today as walk-ins. We were checked in by the receptionist and…read morein a short while we were taken to an examining room, where my wife was examined thoroughly by a medical person (Chrissy?) who did a great job and was very professional. She did send us to the North Haven office to get an X-ray and she notified them that we were on our way so we didn't have to wait. Once the X-ray was complete, Chrissy called us at home to report on the X-ray results. The staff at Meriden was completely professional and friendly and we would not hesitate to return in the future.

I have been there twice once last year and as recent as last week. Both times staff was very…read moreefficient and friendly. Clinical staff the best.

While I needed medical attention but, afraid of the ER. During these times, Found this Medical…read moreOffice who are Extremely Professional while I was at my Worst. They tested treated and Give Me Peace of Mind. Multiple questions came out of my mouth and they were able to answer them. Can we say wow wow we I did great care great kindness.

I've been to two of their local centers 3-4 times but was never told could l could make an…read moreappointment. l never realized an "urgent care" facility might take appts for planning to be I looked at their web site and it still went right over my head. I knew l was coming today as l had booked my ride a week in advance so there was plenty of time to make an appt had l known this. Not one person, administrative or medical ever mentioned the time l could have saved had l made an "urgent" appointment. I was sitting there waiting patiently, "in the dark." I did finish my medical appointment and the medical staff is always incredible. That little time saving nugget would have saved me well over an hour. In spite of the delay and no explanation of why people who arrived later were seen incredibly faster than me, I'm still extremely pleased with their medical care. I really miss the x-ray equipment that was moved to Berlin. That really made this location shine. The medical staff is incredible. They are good listeners. They are really thorough at asking both open ended and detailed questions which brought out other options pointing to why l have been sick. My test was negative for strep so l asked if it might be a good idea to do a PCR covid test. We did exactly that. The bottom line is that l still may possibly be suffering from hay fever. Or maybe tge flu, but we didn't rest for flu or RSV. I'm still at a bit of a loss. We ruled out a few vital things and I have a broad sprectrum prescription for a sinus infection. I get those frequently so l am hoping this RX kicks this out. A little extra administrative training could make this facility an even better urgent care facility. Please bring back the x-rays. On a scale of 1 - 10, I'm still giving them a 8.5, as the medical care is excellent and the location is perfectly located. With x-ray equipment, they are easily rated a 10. Signage in the facilities followed up by verbal reminders indicating "appointments" would be extremely helpful. I really only realized it was avaliable tonight after reading reviews after my day visiting them. My goodness! Who would have guessed? It's a great idea, had l known. Duh. It's brilliant to be able to plan ahead via an appointment to be treated in an "urgent care medical facility." I can't be the only person who had no idea of the appointment availability. I just read another review and realized we never discussed a flu test. I've never been tested for the flu so l had no idea there is a flu test. That might be another reason l may be feeling poorly. A friend mentioned RSV testing as well, but it's too late now

Staff quite friendly, fairly professional. Check in smooth. Area ckean. But overall this place…read moreseems understaffed with medical personnel. When I went there was only 1 other person waiting for someone in the waiting area. I got into an exam room within 10 minutes. Once vitals were taken, I had a long wait to see dr,or pa, around a half hour. The person who finally came was pleasant, efficient, a bit abrupt as rushed due to an emergency, so the visit was short. At least I got taken care of. When I left the waiting area was full, with people standing. Thankfully I got there before the crowd. The wait time once checked in can be very long - My daughter had waited an hour one morning even to get into an exam room. I recommend going off- hours if possible to avoid spending a very long time there and getting minimal attention. It does work ae a place to go if need.

Staff were ALL very helpful and friendly. Atmosphere was tidy and clean. They got me in and out…read morevery quickly. Overall, very impressive. I will recommend to others! This is my third visit to the clinic. I have found personnel are consistently kind and helpful. I wish my personal care doctor and staff were equally so.

I went to this urgent care facility because I was spiking a fever of 102 degrees with chest…read morecongestion and cough. My primary care doctor at Hartford Health could not see me until five days from when I needed care. Somehow coming to this facility with Dr. Panwar was the best thing that could have happened to me. Both staff and doctor were so courteous and helpful. She diagnosed my condition as pneumonia. Her conclusion was gotten in such a professional way. Her bedside manner is fantastic. She is compassionate and very down to earth but solid in her conclusions and includes the patient in the plan for recovery. I recommend her highly. She is the best! Dan Vendetti

I am giving it 5 stars SPECIFICALLY because of the APRN Karen Cottle. I took my mom back here after…read morethe first MD she saw sent her home with just cough syrup. Karen was very nice when i first called, she told me to take my mom back for a follow up and i am so glad i did. She did an X-ray to rule out pneumonia, (which first doctor should have done 2 weeks ago). Turn out she was developing it, so she prescribed antibiotics, gave prednisone and albuterol. She was also kind enough to explain to me in detail what was going on with my mom instead of just prescribing meds and leaving the room. Very impressed with her!!! Wait for a walk in was about an hour, but can't even complain about that. They took in about 6 people before me so one hour wasn't bad at all. Hopefully i don't get sick, but if i did i would go back to see her, Karen APRN, Thank You :)

Waited an hour for an appointment due to lack of registration in their system, apparently missed on…read moretheir end. Waited another hour for results of a test that was only supposed to take 20 minutes. Overall, extremely poor service and a dismissive attitude from the staff. Do not recommend, go elsewhere.

I had to visit Stony Creek Urgent Care in Branford, Mon. April 13th, 2020…read more I was lucky to have my consult with Cristina an APRN, who is so courteous, professional, kind and thorough in her care. Other staff I encountered were also professional; the facility was very clean. I would recommend visiting here and would return again if needed.

Wish I read the yelp reviews before going. Of course it was an urgent matter so there wasn't much…read moretime to shop around. Last Monday, I was feeling tightness and pressure in my chest and my heart rate was super high, so I wanted a doctor to listen to my heart and lungs and do EKG to be sure I hadn't or wasn't about to have a heart attack. It was end of day and they saw me promptly and were nice. My heart seemed fine, good EKG. I asked for a Covid test because I am visiting my 5 year old unvaccinated niece and something was off so I wanted to be very certain. We did the Covid test (not rapid one; regular) results were going to be in "about a day". Okay great. In about a day, I was emailed a pdf and the subject of the email was transcription from Stony Creek. I wasn't sure if this was just the notes from my visit or test results, there was no note with the email besides this: ***Please do not reply to this email*** If there is a problem with the attached document, please contact BUSINESS clinic at 203-483-4580 And then I went to open the email and it was PASSWORD PROTECTED. I tried everything I could think of for a password; social, phone number, email, first name, last name, date of birth...nothing worked...so I called the clinic. I began calling immediately and asking someone to call me back and let me know how to open the password protected email. No one called me back. A day or two later when I was calling, you could no longer even leave messages for the clinic as the mailbox was full. Still no one called me back. Listen, I was trying to be patient...it is Covid, a strange world and I know health care systems are stretched, but at this point I was going to be spending a lot of time with my niece and I wanted to be sure I was clear. So I called again. Finally I was able to reach the receptionist who connected me to someone else to give me my test results. The person who gave me my test results was really, really, really mean. She told me my results were negative and mentioned they sent me my test results in and email days ago. Her tone was horrific. I responded with how yes I received a password protected email and wasn't able to open it as I didn't know the password. And I let her know I had been calling for days. She said, the password is "1, 2, 3, 4" and "You've only been calling for three days!"...I have a few questions Why even password protect if you are going to do something like 1,2, 3, 4; and I'm sorry did I miss a memo about this being the standard for passwords in health care? Second, while I guess she was technically right that I had only been calling to get my results for 3 days. The facts are that I was at the urgent care Monday night getting the test, and I did not receive my results until just now...SATURDAY morning. That is a long time to wait when trying to be sure you are not spreading a very dangerous virus to your 5 year old niece AND a week is a long time to wait when you are visiting from California and only around for two weeks. Whomever I spoke to should not work for Stony Creek, they definitely shouldn't be able to speak to clients. Terrible.

I was just refused to be seen after calling ahead telling to come in and that there would be a wait…read moretime of 1.5-2 hours. I showed up and was refused to be seen after the front desk associate had said that she had told me that claiming it's because they close at 8. Even though i called at 6:45 and was given a wait time past their hours. I just drove as carefully as I could with a high fever and they just sent me away.

I dropped an older TV (large / heavy) on my foot. It swelled up, bruised, and was very painfull to…read morewalk on. I didn't want to go to an emergency room and was happy to find this urgent care center nearby. Everyone was very friendly and I got the x-ray done quickly. I'll let you know how much it cost, but I was happy to find out that it wasn't broken without having to sit in the ER.

I rarely write reviews on Yelp but felt compelled to review this place after my experience there…read moretoday. It was clean, I was seen very quickly (came in at 4:30pm on a thurs and was out of there by 5), and the doctor was friendly and took the time to explain to me what was wrong and what he was prescribing for treatment. I've gone to other urgent care clinics in the past because I don't have a primary care doctor and this was by far the best experience I've ever had at an urgent care place. If I ever need urgent care in the future I'd definitely come back.

Nice doctor but as far as I can tell he is the only doctor here. Website says never wait for more…read morethan 20 minutes, which is a big fat lie. Came in last Wednesday and had to wait almost 2 hrs! Back here for a follow up right now and have been waiting over 45 min so far, even tho I called ahead of time. The staff is friendly but the wait is uncalled for. They tell everyone it will be about 20 minutes lol.