Front desk staff is very very rude and seem to have no idea of what they are doing. Schedule…read moreappointments incorrectly and then blaming you when you call to correct it. After speaking with front staff I asked to cancel an appointment they schedule without my authorization she did so then hung up on me. Will never go back to them!!

Staff is friendly and dr shah has been really helpful. Glad I am found them They are helping with…read moremy pain which is great.

I've been seeing Dr. Tolson at this location for two years now. I don't know why dental or doctor…read moreclinics always get such bad reviews. If you read through the reviews, it's the same hoity-toity, uppity-ups complaining about the same shit over and over and over and over and over again. "My appt. was at 10 o'clock. They made me waittttttttttt!!!!!!" I know. We get it. You're some big shot at some fancy ass corporation and your time is money and if the doctor is going to make you wait, then you should be able to bill them! It's the same pansy-ass negative review that we all read over and over and over again for every doctor and dental clinic regardless of where you live. It's as original as their negativity. Listen. All it takes is ONE patient to be late and the entire schedule is thrown out of whack. It's not rocket science. If the dude who's supposed to be there at 7 o'clock in the morning strolls in at 7:08 a.m., it's just going to exasperate the situation as the day goes on. I don't quite see how that's the MD's fault or Summit Medical Groups' fault or Paseo Family Physicians Group's fault. I, for one, have not had any issues with this clinic at all. The horrible virus affecting everyone in the Valley landed on me... coughing... sore throat... stuffy head... congestion... the whole ball of wax. Dr. Tolson always takes time to listen to me before just chucking a prescription at me. He always asks how I'm doing and how everything else is going, overall. The front desk reception staff is pleasant and I even called this morning to see if they had a last minute opening and they did! The waiting area is clean, quiet and comfortable. The MA's (like Tandi) are friendly, accommodating and if/when I do have a prescription - it is filled promptly, accurately and efficiently. I enjoy coming to this clinic and would not hesitate to recommend this clinic to family, friends or fellow Yelp'ers!

This is my second visit within 5 months. I came to check up on a cough that I had but went away but…read morethere's still this lingering cough that occurs from time to time. I didn't have to wait long before I got called back by the MA. She took my vitals and asked the reason for my visit. Dr. Patel came in within 10 mins after. During this visit I felt the process was more rushed than the last. I was quickly seen and "diagnosed". I was told I would be treated for my untreated cough and a follow up within the next couple of weeks if I'm not doing better. My other concerns of anxiety and fatigue was not resolved due to the Doctors recommendation of treating the cough first since it might cure the fatigue and anxiety. I wasn't a fan of the nurse whom, I had the last time as well. She seems too comfortable in her job and uncaring. Banged on the door, talked to someone outside the door, then entered. Said "you either get better or you don't" regarding the medicine I was prescribed, not the nicest person whom works in the medical field.

The place was nice and clean, but the Doctor Called Rakesh Patel, he never did answer my questions…read moreproperly or addressed my concerns. Al l he cared about is looking into the camera in the room and speaking down to me. He kept trying to talk me out of additional blood work and additional test through a specialist. He was relying on old blood work that I brought from a different doctor. I quess , Honor health my get a kick back from my health insurance. Who knows today. I always like to leave on a positive note. The place was clean and good parking for the car.

If I could give zero stars I would I'm a manager and received a dr note from an employee called to…read moreget information as per the note says questions or concerns please call note also didn't have the doctor name just a signature I call and ask a simple question they tell me they can't tell me any thing because of hippa then why did you put call if I had questions as well as go and tell lies to the persons mother they like to start shit and drama out side of the office I'm a health care professional as well and the way the conduct business was very unprofessional I would recommend going somewhere else

I am a recently established patient for primary care and could not be happier with my decision with…read morethis office. Dr. Bhatt is a pleasure to work with. He was very patient with my 3 year old child that accompanied me to my visit as well. I felt heard and was given clear follow up instructions. I also received quick communication in the portal related to the new patient lab work I had done as well. Office staff were pleasant too.

Mayo Clinic is an amazing organization however, their service went down hill over the past 10…read moreyears. They are non-profit organization but, they seem to only interested in your cash. When my prescription order is up not one cares and responds. Horrible billing errors that seems no one in the organization taking responsibility. They used to respond and try to resolve now you get an email saying "Your billing department and doctor know the best.". After a suggested preventative procedures, no one contacts you back. It's just a money machine without the service.

Great care given to every one of my family members. Very…read morecaring., thoughtful. They are exactly what they are. FAMILY Practice. You are family there.

Dr. Ellis and this practice are top notch! I appreciate that they have truly remained a family…read morepractice when so many others have become automated and corporate. Dr. Ellis always spends time w me, office staff are responsive when I need anything. Highly recommend this group!

I can't share enough kind words for this family care practice. I've been with them for over four…read moreyears. I've since referred my parents and my aunt. I've also transitioned my teenagers to their care. All of the providers are thoroughly engaged and genuine in their desire to help. They are fully present with you during visits. Because of their commitment to listening and willingness to understand I've had them make connections that would have been missed otherwise. For example, they recognized a drug allergy because they weren't hyper-focused on only treating the knee pain that I made the appointment for. They also follow up if they learn you've been hospitalized and follow through after imaging and labs. If you are looking for a thorough, quality, caring family practice, look no further.

What a Waste of time !!!! Made my 1st appointment showed up 15 mins early to do paper work . They…read moretook me back 5 mins early but 45 mins later I was still sitting in the room alone never seen Dr. so after 45 mins of waiting I walked out and asked for a refund. Lady at front desk had no clue how to even do a refund !!!!! Big waste of time !!!!

My husband has a cardiology issue and was referred to see Dr David Prutzman. I went to his…read moreappointment and from beginning to end it was one of the best medical office experiences I have ever had in my 73 years of living. In a day and age of severe lack of customer service this was a breath of fresh air. Sharon was the caring receptionist and appointment giver. Her wonderful inviting personality started our experience on the absolute right foot. Then there was beautiful Esther who took my husband's vitals and prepared us for the doctor. She was a total joy and such a sweet conversationalist. She made us so comfortable. Then there was Ruby, the doctor's assistant, who with her smile and winning way only heightened this positive experience. Then Dr Prutzman... I cannot express how wonderful he is. He walks into a room with confidence and yet a warmth that is extremely rare. Words elude us in our confidence in him. In fact, I made an appointment to see him myself for a second opinion and will likely transfer to him. This office does things right. And the care is top notch.

I was at this center when i had covid in September of 2021 great doctors and staff and i just want…read moreto say thanks to all of you i am home and doing well and this place has great staff who work very hard to take care of you, Thank You for everything you did to help me get through this.Gloria Miller

Well I'm no longer a patient here but ... Dr. Solomon ROCKS…read moreas does Becky!!! Solomon is extremely personable & sweet!! She's a wonderful person & great Physician I'm gonna miss these 2 beautiful ladies :( I've been a patient for approx 4 years so it's extremely difficult to understand why I was dumped on & ambushed after my last visit by Stacy--office manager. Seriously I can't remember when I was talked to in such an incredibly poor unfriendly & disrespectful manner by someone at a physicians office! The one person at this facility of whom isn't *NOT*the nicest of all people I've dealt with

I went in to get bloodwork done and when i was there I asked if they had ibprofen for some cramping…read moreI was feeling that day as I was about to head back to work and didnt want to be sitting in pain all morning. The nurse told me to ask the front desk and when I asked the front desk they just shook their heads no. Didnt even get up to pretend to look. I dont even work in the medical field and would make more of an effort if someone asked me for over the counter pain meds at my office. So weird. This is just one of many ways i was shown that I was not valued as a patient.

NP Mary Rihini is amazing! She listens and is willing to entertain ideas regarding medications and…read moreplan of care.

Bad customer service. My husband's appointment was cancelled same day because the doctor was no…read morelonger available. Tried calling to see if we could get another doctor or reschedule. Him and myself both waited 30 mins to get an answer. When I finally got an answer on my phone the woman already had an attitude. When I asked her to bear with me a moment to put my husband on the line she didn't say anything and then just hung up. They are very unprofessional and when waiting in the office it takes forever for them to see you and then they want to rush you out. Very disappointing.

I would like to thank Dr. Thacker for many years of 5 star care for me. I have since moved far…read morefrom the area, but I can't say enough about his kindness, caring and I always received the right treatment from him quickly, the first time. The office staff was also very compassionate and caring. If every doctor were like him, the world would be a healthier, easier place. Highly recommended.