I love this historic drug store sandwich counter. The service is always excellent and I'm picky…read moreabout giving that compliment tho anyone! Here, I mean it. Great sandwiches. I stop here every time I'm in town for a while.

Pharmacy needs improvement. If I could give the pharmacy negative stars, I would. Customer service…read morewas terrible, wait time was even worse. After receiving a text my medication was ready, I shouldn't have to wait 1+hour in drive thru line to pickup or have to pull around twice because they didn't have my insurance applied to medication. Walmart pharmacy is so much better and more efficient! I won't be using CVS pharmacy again, lesson learned.

Based on recent Pharmacy/Covid Testing Services experience:…read more On 1/26/22 at 1:00 pm, my husband and I completed Covid Testing at this location. My husband's testing appointment was scheduled for 1:00 pm and mine was scheduled for 1:10 pm. We arrived a little before 1:00 pm and proceeded to the Drive Thru Lane, there were 3 vehicles in already waiting. When we checked in at the window, the male staff member (I'm sorry I do not remember his name) was extremely professional and efficient. He immediately asked my husband if there was anyone else testing in the vehicle and he processed my appointment at same time. In other words, we did not have to circle the building and I did not have to wait until 1:10 pm to complete my test. This was not only extremely efficient, it was, in my opinion, extremely compassionate. We very much appreciate it! We were not feeling well so the sooner we could get back home and get back in bed the better. The test process is set up very well! It is almost No Contact but I don't think there is anyway that it could be made completely No Contact. I felt very safe taking this test and I was not concerned about accidentally exposing anyone. You must schedule your testing appointment online. You check in through a closed window via an intercom with the CVS staff member. They ask you to verify your name and date of birth, as well as the confirmation number associated with your test (confirmation number is sent via text to your cell phone) then they give you the kits to perform the test yourself in your car. The test are sent out a drawer, not through an open window. After you complete the test, you place the completed specimen in a drop box just passed the check in window. Staff even supplies antibacterial cleaning wipes for you to disinfect the box lid before and after you touch it. The male staff member made sure we knew the process and even though we said that we understood the process and that we had watched the Instruction Video, he still walked us through the process. Wow! What great customer service! Throughly educated, we were able to complete our tests and drop them in the box. CVS texts you the results of your test. We received ours the next evening, a little more than 24 hours later. I really do not feel that you can ask for a quicker turnaround time. I must applaud the efficiency and quickness of the lab staff in this process (lab is not owned by CVS & tests are not processed onsite). One more compliment for this location, when my husband and I were searching for test sites, this location was the only store that had testing appointments available in a 40 mile radius. We are so thankful that there were appointments available the next day and did not mind driving 22 miles to make the appointments. I highly recommend this location for Covid Testing! Hopefully, all CVS locations are as efficient as this store. If so, I would say that I recommend testing with CVS period.

The pharmacy staff are always pleasant and professIonal. I use the drive-thru mainly and they…read morealways greet me and give me my prescriptions with a smile.

Bad customer services, pharmacy customer service need some CLASS. From the man to woman. All have…read moreattitude with customer. SERIOUSLY, if u hate your job, QUIT. Life is beautiful people's, so smile when u at work.

Christopher is the pharmacist and he is horrible. Just a straight up jerk. No customer service…read moreskills. Talks so fast you can't understand him. I was in the middle of asking him a question on the phone and he interrupted me and said "I'm going to lunch, you'll need to call back" and hung up on me. This pharmacy takes forever to process when picking up prescriptions. They have 4-5 people working the pharmacy and most act like they are too busy to even look at you. Christopher is the worst person I've ever dealt with anywhere.

I would give you a zero if there was a zero to give you. I would give you a 0!!!! But I wanted to…read morelet you know that Chris is a terrible pharmacist. I'd ask some questions and got talk to you like a dog. Also the lead which would've been a Jennifer also had said the bad word and I don't wanna repeat it. I've already taken it to corporate and is in de-escalation. My husband did not call, but they called my husband to tell my husband they dropped him. But I wanna let you know they can't drop a patient because the patient didn't called. I called for my husband. They didn't want to fill my husband's prescription because I was in the right and they were in the wrong. They didn't wanna explain to me anything they wanted to be ugly and talk to me like I was stupid either an attitude!!! Also they wanted to beat around the bush and act like I was stupid and basically called me stupid. Just wanna let you know. Do not use Walgreens Conover . They are terrible. They are very high priced and there are people there that are very rude and ugly. And they are also closed on Sunday when people need to get around and do things When you go to Walgreens they want to give out so many vaccines and tell people about vaccines and stuff I never have had a problem with any other Walgreens in the town of North Carolina. Except the Walgreens in Conover Chris and Jennifer are absolutely disgusting and how they talk to me. They also said the F word and when she said that my daughter that 17 months started dropping the F word Like it was nothing she is 17 months and they were on speaker phone. so I want to help you understand do not shop at Walgreens in Conover NC do not give them any business in Conover . Every other Walgreens is wonderful. CVS is great. Walgreens and Hickory on 127 is great. They're open 24 hours. They are awesome. The Walgreen in Conover is trash.