I've been here twice in one week (bad luck, right?) after the recommendation of a friend, and…read morefinally feel like I've found "my" doctor in Sydney (I've lived here two years). This practice is quite large, which has its pros and cons. You can book appointments online quite easily, and have an overview of which doctors are available when, and what ailments they specialize in. Because of how big this place is, they can provide at least an initial consultation for most health issues, and then refer you on to specialists as needed.
The front desk staff have a lot to do, and as a result may not always come off as being very friendly or polished, but I got the feeling that they would be able to answer any questions I might have had, and I saw them making a real effort to answer the phones. I interacted with the front desk to pay a $70 consultation fee for each of my appointments (I'm not covered by Medicare).
As with any doctor's office, I always aim to arrive early in case there are forms to fill out, and am then prepared to wait because other people's appointments always run over--and when it's my turn to see the doctor, I want their full attention, rather than feeling they are rushing to get to the next patient. In my two appointments here, one (scheduled for midday) started twenty minutes late, while the other (scheduled for 9:10 started early).
As a relatively young person, I'm very conscious of whether or not I'm being listened to, and I really appreciated that both doctors I've seen here were genuinely interested in my health problems and suggested multiple ways of addressing them. As a result, I actually have confidence that the doctors here know what they are doing--in the past, I've met with doctors who prescribed antibiotics without running any tests, and written leave of absence notes for work after barely examining me.
It's also helpful that there is a pharmacy on site, as well as physio and psychology services. This is definitely a buzzing "health hub" as a result, and attracts a broad audience, but that seems to be a testament to the quality and convenience of this service.
I don't necessarily look forward to doctor's appointments, but now that I've found Broadway General Medical, at least I don't have to dread them.