This company is the very best in town in my opinion. After a car accident, I needed a wheelchair…read moretemporarily and so I rented one from them and they were so careful to fit it properly and to give me the proper cushions and advice on what to get so that my neck, injuries and back injuries wouldn't get worse with every bump that I would go over with the wheelchair. I think with any other company, they would've just rushed and put me in a wheelchair and tried to sell me the highest price cushion. Even though they were very busy that day, the person helping me took the time to explain all of the different options I had and show me the different types of cushions, and which one would be best specifically for my injuries. The person took so much time to make sure that my wheelchair was fitted properly to me And I ended up being able to go to a concert festival because of that wheelchair. I had already bought tickets and I had assumed that there was no way that I was going to be able to realistically go through a crowded festival and I was really quite sad about it since it was one of the few things that I was looking forward to, despite being very injured and in pain. The person fitting the wheelchair accounted for the fact that I would be using it in a crowd on uneven terrain and that I would likely be using it for longer than one ordinarily would since it's not so easy to get in and out of a festival. I receive tips on how to take breaks from the wheelchair how to get in and out how to navigate through crowds, Pico Medical really went above and beyond what they needed to do to provide a wheelchair rental. What they provided was comfort and happiness, and the way they spoke to me respectfully and focused on preserving my autonomy, despite being hit-and-run by a drunk driver and being very injured, that meant the world to me. They're always my first call if I need anything for my family or friends. Their prices are reasonable, the associates helping the general public are always polite and kind and patient. And I like the fact that the businesses woman owned. I highly recommend them!

We were in need of a electric recliner for a upcoming surgical procedure, and after searching days…read morefor one we finally jackpot. We found Pico Medical Equipment & Supplies to be just what the doctor order, we talk to Veronica over the phone and found her to be very knowledgeable helpful and friendly, she was able to help us order a few weeks in advance what we were looking for, we schedule a time for delivery and pick up, we got very lucky on the delivery date, because the owner Kimberly and driver Armando were right on time with the chair, setting it up and explaining the different functions, they both were extrmely friendly and compassion. Pico Medical Equipment & Supplies was frounded in 1925 and is owned & operated by woman only.

My sales representative Ruby was amazing. She explained everything regarding the four wheel…read morescooter. I purchased the scooter for my mother and she loves it. Ruby keep in contact with me to make sure everything was going well with the delivery and how my mother like her scooter. I highly recommend Provecta Medical Supply to everyone.

Ruby was wonderful helping me with a choice and purchase of a recliner I will need for back surgery…read morerecovery Ask for Ruby She's a gem!!

Great customer service! I went into the store tonight and ended not getting anything yet just…read morebecause my machine is in limbo but Roman talked with me in great detail about my machine and the different face masks I can wear next. Def recommend!

Prior to this visit, I never knew that there was a brick and mortar store because I hardly drive…read morethis far north on La Brea. Once I drove up in this area and saw the store. I was surprised to see that it is a rather small space. Anyhow, I used to just get everything on Woot or Amazon. The guy, who sounded Russian but whose name I forgot to ask, (He gave me a business card but the card didn't have his name as well) is pretty nice in finding the parts I needed. Parking is behind the building beside the car wash.

Amazing service and such lovely employees! They took my insurance and had everything I needed!…read moreThank you girls!

One of the smoothest transactions I've ever had with any pharmacy. My provider sent in a…read moreE-Prescription and I was able to get my medication in a timely manner even with a country wide shortage of said medication. David is extremely friendly, helpful, and professional. Due to the shortage, I had to call 10+ pharmacies to ask about stock and many were rude. Not here though! I was expecting to pay more but was able to save quite a bit due to the generic which was greatly appreciated. I felt safe inside the store (you have to be buzzed in) and also that my privacy was important, it wasn't a crazy line of 15+ people like CVS or Rite Aid. Only tricky thing is getting into the plaza. I recommend getting onto eastbound Wilshire to be able to access the location.

Well I called for a prescription pick up today and the man who answered the phone was very rude…read more And not helpful in any way possible.

Mrs Jang is rude raising her voice to my mom. No matter how much the customer complain you should…read morebe professional. The delivery guy made a mistake and delivered the wrong item. My mom asked to rush the order but because the attitude behind trying to take care of this issue was not professional at all. Your lucky that I (the daughter) doesnt go to the supply store myself. I worked in customer service before in the medical field but I never give attitude to a customer. Be more professional

Staff is super helpful and they have a good inventory. Found a shoulder immobilizer and sling for…read moremy mom's arm after she dislocated her shoulder. The one provided in ER was uncomfortable.

Great service, fast delivery, employees are very attentive to the customers needs. Thanks guys!!!read more

Health O Med is listed on my insurance as a contracted preferred provider for durable medical…read moreequipment. I called this morning, named my insurance and asked about the post mastectomy prosthesis and bras they advertise on their website. The woman who answered the phone yelled at me saying they don't take insurance...only medicaid... insurance won't pay... no bras, no bras! From my one simple question she kept ranting on and on. I am truly astounded. I have never, ever been treated so rudely by a business.

I am soooo grateful that I discovered this small locally owned pharmacy where I can get my…read moremedication and invest in my community at the same time, instead of increasing CVS profits unnecessarily! Always shop local if possible! Plus, the customer service here far exceeds ANY AND ALL of the CVS pharmacies I've ever been too! Tamir takes care to follow the myriad rules regulating the industry (obviously), while also taking the time and energy to cater to my individual needs. He's never left me without medicine that I need regardless of the circumstances, which is way more that I can say about CVS. Coincidentally, Tamir was also a patient of my doctor and so he could read his especially messy hand writing and never refused to fill a script because it was too hard too read- another thing I can't say for CVS. Save the time, frustration and inconvenience of getting your prescriptions filled at the big chains like CVS and make the switch to your local pharmacy like I did! You won't regret it!!!

Amazing pharmacy , the owners and workers are extreamly nice . Highly recommend they have…read moreeverything love this place . Thank you

A wonderful family owned business. Sondra was my first contact over the phone. She checked on the…read moreinventory for the walker that I wanted. I was in dire need because the brakes were not working at all so I wasn't able to leave my home. I thought it would be a week before I got the walker but the next day my walker was delivered!! Carlos who delivered it was so kind! I appreciated that it was so quick! And Juan emailed me my receipt with no problem. I highly recommend using this company!! They are professional, kind and efficient!

We rented two mobility scooters for a day at the "massive" Huntington Garden, Museum and Art…read moreGalleries in San Marino, California. Carlos was my hero for connecting with me by phone before the actual rental time. He explained where to meet with him, in detail. This was important because the Huntington Gardens had construction going on at their front entry gate, so Carlos guided me to an alternate entrance and THEN TO THE DROPOFF SITE on the Huntington property. Quite a gambit. Anyway, Carlos has the best personality. He is gracious and warm. He was prompt in meeting for the drop-off AND for returning to meet for the scooter pick-up. I called him to PLEASE pick up the scooters about 1 hour early, as we were both tired from our adventure. Carlos got to us early and with a smile. The two scooters we rented were excellent for "zipping" around the large property. The property is 207 acres, so trying to do that tour on foot was impossible for us two seniors. Really nice equipment that held it's charge. It was easy to handle indoors (in the galleries) and outdoors (commuting to and through the many gardens.)

I I've been using their services for a number of years, and I'm on a first-name basis with the…read morestaff, including Tatiana and Elyssa. There's a reason for that: they treat me like a human being rather than just another number. I understand people can be cranky when they need their medication, but many pharmacies and pharmacists I've dealt with can make you feel like they're doing you a favor. I have a bona fide medical condition, and my medication is not a favor. Tatiana and Elyssa have never made me feel that way. They treat me with kindness, fairness, empathy, and compassion, and they go out of their way to accommodate me when they can. In a digital age where face-to-face business is becoming rare, it's refreshing to deal with real people who treat you like a real person. I genuinely appreciate the care and respect I've received here over the years.

Eliza and Janet are helpful. For their own protection, I'll guess, they require me to fill multiple…read moreunneeded medications so that they can fill my OxyContin. My doctor submits a "prior authorization"; otherwise, my 60 OxyContin would cost hundreds of dollars.