My husband went to Harmarville ER due to chest pains. We had never been there before, but had…read morealways heard good things about it. The minute we walked in, we knew the good things were true. He was immediately taken care of by so many wonderful. Kind people. Many tests were quickly done. While waiting for the test results we were taken to a room upstairs just incase he had to be admitted. While waiting for the test results, he was treated to a delicious lunch and made comfortable. My husband was blessed to be able to come home that same night. Our treatment there was above and beyond anything we could have imagined. We are very grateful and would recommend this place to anyone needing help.

Great place to go in an emergency. The staff is top notch from the patient access to the…read morephysicians. It is very clean which matters in this day and age. Quick service. Waiting times were great. Definitely use this facility again!

I had been waiting for months for an appointment with Dr. Alexandra Pottock at Northern Medical…read moreAssociates, UPMC, only to have it canceled at the last minute and replaced with an appointment with Melissa Jerpe, PA. That visit was unsatisfactory. She seemed more focused on checking boxes than actually listening to my problem. My experience was very disappointing. My medications were not renewed as expected, and when I followed up a week later through the UPMC app, I received no response at first. After sending another message, only one of my medications was eventually sent to the pharmacy. Even worse, both of my messages later appeared in the UPMC app as clinical visits, which raises serious billing concerns. If you are trying to avoid unnecessary confusion or possible double billing, I would be cautious. I am now changing my primary care provider.

Hands down one of the BEST practices around. Because of urgent need on occasion, I have seen 5…read moredoctors in this practice - each intelligent, well-educated and informed. Good diagnosticians and caring. I have never felt rushed nor dismissed. Nor have I had long waits. The staff is accommodating and considerate.

When it comes to healthcare I can understand why some providers are insensitive about this…read moresituation. I have been treated well every time I've visited. I appreciate the hard work the office staff and nurses make an uncomfortable experience better than expected. Felt comfortable in a difficult situation. Great care in times of need. I appreciate the angels that care of your health like family. Highly recommended for their compassion when needed.

I'm updating my review- after 9 months of desperately trying to get my loved one help and after no…read morecalls back, no communication with the doctor, I (kind of accidentally and miraculously) would up on phone with him today and he was actually very nice. I wish I had his help 9 months ago perhaps we could have prevented a lot of pain and suffering but after a VERY frustrating experience with the staff, I'm hopeful that the doctor will continue to work with me to get best outcomes.

I just spent 7 days on 3 West. I have NOTHING negative to say. They took care of me on all shifts,…read morefrom intake to discharge. Even when I went home fell and had to return. This is MY hospital and it should be yours too.

I was in shady side hospital for over 2 weeks very good experience but now I'm back in here and it…read moreSUCKS!!! No one should have to wait over an hr and still waiting for my pain meds. No one answers the call buttons so why have them? All night my I'v pumps kept going off and you would think someone would come to help but hell NO. Beep beep beep beep beep that's all I get. Hospital sucks

I have been visiting this location for an Endocrinologist; this was my last visit as I "graduated"…read moresince my A1C remains well under control. I have like this location as it is easy to get to. The location is off several bus lines and they have parking available, they will validate your parking if you go to an office. The care I received was excellent and I can appreciate that the Endocrinologist wants me to see a PCP vs him as I am not in need of the specialized care. The analysis done and the changes made since coming here are appreciated and I will go on with a less specialized doctor.

My son had a minor burn so we were able to experience west penns er on a Tuesday. It was busy, but…read morewe were in and out in about 3 hours total. Once he was triage and they realize that he did not need serious care, they put us on the fast track and the burn team came down to evaluate. Once he was cleared by the burn team, they wanted ophthalmology to check him out, and they were able to give us an appointment same day.

I looked at other reviews that didn't have the best comments, but the reviews were from a while ago…read moreand a lot can change in time. I went to their lab to get blood drawn. I walked in (no appointment needed) and signed in on the sign-up sheet. A woman that worked there told me to "just sit down and they'll call you". I started to sit and before I got onto the chair they called me in. It was maybe 3 minutes from top to bottom! The person drawing the blood (wish I remembered her name...) literally had a needle in my vein immediately and got the blood she needed. The whole visit took about 10 minutes max! I can't say enough about how efficient it all was. Granted, they could be much busier at other times and it might take longer but I was impressed. A+

I have to say i was a little confused as to how to rate this so called hospital…read more My son was very sick and has AHN insurance. My wife took him to AHN Mccandless Hospital. The nurses and doctors where fine the receptionists where fine as well. My problem is that they call it a hospital when it really is just a big urgent care facility. After blood work and testing the doctor said that they where not capable of diagnosing my sons problems as they do not have any specialty doctors on staff. What the heck no specialty doctors why even call yourself a hospital???????. The doctors said they where going to transfer him to Wexford Hospital. I do not get it they do thousands and thousands of dollars in tests only to say they can't do anything to help. Then to boot some one is paying for an ambulance to transfer him to the other hospital. If I was you I would avoid this so called hospital like the plague. I will be sure to never go here again. This is not a hospital so do not be fooled into thinking it is. If you have basic problems I am sure they can help, But anything remotely serous there is no way for them to help you. I must say again please do not go here unless you have no serious problems. With that said It was our fault for going here. I would normally give one star but the nurses and even the doctors where very nice even if they could not help. Normally for this level of care I would probably give 3-4 stars. Overall I will give 2 stars which is very generous.

The facility is clean and parking is easy. I was taken on time for my appointment and the tech was…read moreefficient. My only complaint is with UPMC system, it should not take WEEKS! to get results from testing. I was told it may take up to three weeks to get results. If I had known this information beforehand, I would have sought another healthcare system to have my exam. I will not be using UPMC for testing purposes if they don't have enough staff to diagnose simple procedures.