Immediate response!! Robin was great. Took his time and was very professional. The job was a little…read moremore difficult than he thought, but he did it and we are so happy we chose Lux Appliance Care!

Robin did an amazing job. He diagnosed both our washer and dryer quickly and efficiently. I would…read moredefinitely recommend.

I'll never know how well this company can fix things - I can't get a response. I reached out Friday…read moreat 9:40 am. It's now Monday at nearly 10 and I haven't heard from them at all. If you can't get to me, then just say that. Attached photos show my communication and the website that says to reach out via text with "same day appointments available."

I just want to give a shoutout to the owner Duane for helping our church's kitchen get back up and…read morerunning! He knows his way around commercial appliances as will as home appliances. And we were in a predicament so he came the next business day and gave us a very good deal. Can't say enough nice things about him and his company! Thanks Duane!!!

Very professional, personable and reasonable. Repaired our Maytag washer quickly. He saved us from…read morehaving to replace it. Thank you Arny!

I was referred to Arnie to fix my leaking washer and he did a great job! I called him first thing…read morein the morning and he made it out to my house within the next couple of hours! He fixed the problem and even helped level my new washer and tripped check that the problem wasn't happening anymore! I thought I was going to have to get a new dryer and he saved the day! If you are looking for some urgent assistance Arnie is your guy. 10/10 recommend!

These folks are great! I chose them because their ad said "family-owned" and the owner even…read moregraduated from a local high school. When I first called them, I had specific questions the lady could not answer, so she had the owner call me back. Wow! How nice! Deimy was so nice, knowledgeable and helpful. He answered my questions, and I booked an appointment. The technician, Jimmy, arrived right on time the very next day, having called on his way. I was very pleased with the work he did. Definitely Highly Recommend this company!

Every time they walk through the door, you know you're going to get an honest assessment, fair…read moreprice and excellent work for the cost. We've had them fix nearly every appliance in the house (washer, dryer, oven) and each one has been smooth. Highly recommend this company!

The excellent reviews are true. Very professional and able to come the same day. Fixed a Samsung…read morerefrigerator.

Rauf repaired my elderly Mom's dishwasher and he was professional and priced well. My mom is 94…read moreand she really appreciated how kind Rauf was with her and her issues with lack of hearing. Great service!

Marathon did an excellent job in repairing my refrigerator that quit on me suddenly. The technician…read morecame out the same day that I called and quickly assessed the problem. He ordered parts immediately and returned a few days later to perform the work and get me up and running again. The technician was prompt, professional, extremely knowledgeable and really nice. I also know that he was honest because my brother has his license in refrigeration repair back east and I consulted with my brother about the work and costs. This is the second time that I have used Marathon Appliance and I will definitely use them again in the future. They go the distance!

I normally do not post negative reviews but I'm so upset about how I was just treated by, John, the…read moreowner of Marathon, I have to post this. I actually kicked him out of my house within one minute of him arriving which I NEVER have done for a service person before. I needed our dryer repaired because heating element was no longer working. My husband had removed the front cover of the dryer to replace the thermal fuse to see if that would fix the problem. When it did not, we called marathon to come out for a diagnostic call. We figured leaving the cover off would be no problem and allow for easy access. John arrived, wasn't particularly warm on the onset (seemed annoyed or stressed). As I led him to the laundry room, I acknowledged that the dryer was partially disassembled. Which honestly was a stretch because it was literally just the front cover off, no parts were undone. He immediately says "Uh, well that's a problem. I can't fix a dryer I can't diagnose." When I paused for clarity, he goes on to say (in an excessively rude and condescending tone) "I mean I'll try because I'm going to charge you the service fee anyway, but you really should have mentioned that in your scheduling. I usually charge an additional fee to put the dryer back together before servicing it." Had he said all of this in a polite tone, I would have inquired about the cost to reassemble the dryer, and then with understanding, say go ahead and do what you need to do. I wasn't trying to withhold any information, And honestly, it wasn't even really disassembled. His tone, approach, manner towards me was so incredibly rude and offensive, and frankly, I don't think he would've talked that way to my husband (or a man) like that. I simply asked him to leave my house. He promptly says " OK, Good luck" With an arrogant tone and then proceeds to walk out of my house and slam the door. Clearly, he doesn't need the business. Ladies, if you want to be treated with respect - AVOID!!

They have decent pricing on their machines but will absolutely nickel and dime you on any service…read morefor the machines even when under warranty. They will bounce you around and not respond. Finally, they will act like they are doing you some sort of huge favor for fixing machines they no longer service that they not only sold you but recommended you buy over other manufacturers. And not tier two or three or private label brands. Tier One brands. What kind of service company doesn't work on Maytag/Whirlpool. What a joke. Do not purchase from them ever. For years, I have tried to work with local vendors over internet/amazon types. Unfortunately, TCCL does not seem to care or understand that in a price competitive market, LOCAL customer service can make all the difference to small business owners. Thank you for making the choice to simply buy things on the internet that much easier.

Bought 3 Maytag commercial washing machines from this company. In the three years I've owned them…read morethey've broken down so many times that the sum total of the repair bills could have bought three new machines....and that was only labor charges as the parts were covered under warranty!!! One machine died on December 4th and it was determined that the transmission need to be replaced. The part finally arrived and was installed on February 22nd. That left me with a machine making zero money for two and a half months. The bill for labor (two trips) was $346.41. Evidently it takes two hours to replace a transmission at $90 an hour. The machine died again the very next day! I threw it away and bought a Whirlpool.

We've brought them out to fix appliances and correct user error!…read more Great to work with.

I reached out on a Sunday and got an immediate response they could come out Monday 9-11am for a…read morebroken dishwasher. I had very quick service and they fixed the problem in 10 minutes or less. They were very professional, friendly and knowledgeable. I will definitely use Snap appliance repair again.