Received health insurance through Pennie and Shane helped guide me through the process, which was…read moreextremely helpful. Happy with my policy and coverage. Would recommend them to anyone who needs help finding an insurance policy.

I have been dealing with this agency for over 40 years and have never had an issue that they were…read moreunable to solve. If you need help with insurance, this is the place to get it. They are experts at customer service.

This is by far the worst office to deal with. I've been a customer with Erie insurance for 9 years…read moreafter getting into one accident and having two others that were not at fault they decided to not renewal policy So if I was you go elseware because they want you to not get into any accidents or file any claims. This is a lousy insurance company and if I was you I would probably go with a better one like state farm or any other insurance company that's going to stand by you when you need them. I'm not the only review that says this multiple people that had Erie ran into the same problem that I have right now please don't lie I was a client for all most 10 years look at the screenshot there proof your insurance company no good and lie to people.

I have been using Erie auto insurance for years and no issues until I met up on these two (Michael…read moreScheel and Paul Brem). My vehicle was at a collision center for approximately 50 plus days without being touched because Michael failed to submit appropriate timely documents for the the progress of the vehicle. When I tried to talk to him about the delays, he was so nonchalant. He said it has nothing to do with him. When I called the collision center the estimator was able to provide authentic prove that it was not on him. Michael released document to the collision center for the progress just after he said he had nothing to do with the delay. I was able to see this prove from the collision center. I tried to call and speak to his supervisor, Paul, which turned out to be disastrous. He dispelled what I was saying to him by not allowing me to talk, sharp tone and he was very subjective to Michael. He wants to verify what I was saying but tells me Michael would not do anything I complained about. Obviously he already knew the situation from Michaels end and had his preconceived notion. By the time I called the supervisors at Allentown's corporate office, only one person I was able to communicate with after multiple voice messages, and he already got the news and was telling me what he was told already by Paul. This is not the way to represent a company! All the lies (adjusting email, everyone protecting each other, not listening to the customer and genuinely don't care about the customer ). I am sure more people will complain until the company takes a stand. Disturbed!!

Neville Lewis was knowledgeable and familiar with all types of insurance including auto, home and…read moreaircraft. He always gives me the best advice and searches for the best coverage for my needs at among the least costly premiums available. I can't recommend him enough.

This agent lied to the state that I did not have insurance…read more I had to show proof since she wanted to defame me and cause me extra work and headaches. She has no business being an agent.

Sybill Zola's team is the Best!! Especially Jennifer Chen who has always been amazing. I've been a…read moreState Farm customer since I bought my first car back in 2005...20 years later I'm still a satisfied State Farm paying customer. I've used Rental, Auto, & Home service bundles plus their Drive Safe & Save discount program. I've used the West Hazleton, PA office since 2014. They are always on top of their game and willing to help. I'll be looking into more services in the near future with them. Thank you for your help and support throughout all these years! I highly recommend them to all my friends, colleagues and family.

Mr. Cisney is the best most conscientious insurance agent I have ever had the pleasure of dealing…read morewith. No matter what the problem big or small he has always gotten right back to me. Best prices are a great is the icing on the cake.

I have been a State Farm customer for over 7 years. This State Farm group out of Northeast,…read morePennsylvania has been nothing less than stellar. I know it's probably peculiar to have fond experiences with your insurance company but what a crew they have. I can't thank them enough for their kindness, concern and professionalism, but there you have it. Len Mudlock is a total professional. Destiny is my usual contact and she is amazing. I received information from my bank stating she was the best insurance agent they have ever dealt with. That's saying something. The bank is out of state and located in that state's credit and banking hub. Upon visiting that area it is nothing but all of the top credit card facilities along with top notch banking facilities. As a result, I believe a compliment from this organization is extremely impressive. Thanks State Farm, keep up the great work!

I have shopped around for insurance. Best value and prices. Family owned with above and beyond…read morecustomer service. Super friendly and supportive

I've been using Maseychik's for my car insurance/home insurance needs for many years. My mom also…read moreuses them. Everyone in the office is friendly and helpful. Debbie helped me find great home owners insurance for my newest home. We were on a time crunch to meet the closing date and she came to the rescue. They're always an easy phone call or email away and respond in a timely manner. Great customer service!