They should have a zero star option. Worst customer service I've ever experienced not to mention…read morethe arrogance and rudeness the owner displayed. I'd drive to Alabama to pick up parts before I'd give him a cent.

So I cancelled an order for an item that had not been shipped. They charged me a 20% restocking…read morefee. I would be very careful on ordering from this company. NOT RECOMMENDED.

bottom job & epoxy barrier coat. Did a great job. Very professional & friendly staff. Everyone…read morefrom the front office to the people doing the actual work were great. Highly recommended. Thanks!

I had an excellent experience with Mason and the crew at Southern Boatworks. As the previous long…read morereview states, Mason is a hands-on owner and is generally found out in the yard actively directing and supervising the work, rather than sitting in the office. He is knowledgeable, courteous and knows what he is doing. He is busy, but attentive to his customers and is quick to return a call. It is clear that he has been working in and around boats most of his life. His attention to detail and level of concern about the quality of work performed is refreshing. My boat needed fiberglass work after she was struck while tied to the dock. Mason prepared an estimate for the damages, communicated with the opposing insurance company to ensure they had the information they needed, arranged a spot for my boat (she is too wide to haul out at his slip), and he ensured the work was performed on-time and on-budget. In addition, I needed a water maker installed, and he made sure that was done on time and on budget as well. To make sure it was completed as promised, he came in on a Saturday and spent most of the day finishing the job himself after one of his crew had called in sick. I have nothing but good things to say about Mason. In addition to Mason, I want to make sure I mention Big Nick and Guillermo. Nick stayed after work to help get work done on the boat, showing his commitment to getting the job done and done well. Guillermo did the fiberglass work, and he is excellent at it. Like Mason, I have nothing but good things to say about Guillermo as well. I know Mason is committed to working with the boating community, and he is currently widening his haul out so he will be able to lift catamarans, which will make his yard the only place in Galveston Bay other than Port Bolivar that can haul out a cat like mine, which is just over 25 feet wide. He is building up his business, and he does good work. Don't hesitate to use his services. Mike Golden

Like the five stars above says, "as good as it gets" Quality, workmanship, design don't get no…read morebetter than this and with customer service above all other. Do your homework and read other reviews and study the web on custom Bbq pits and you will see like I did after a few months of looking that you will not find a more knowledgeable guy than Ritch the owner of Gator Pit of Texas about Bbq pit design and what it takes to make the highest quality pit to fit your needs. Ritch is the one you will be dealing with not some 9 to 5 guy in a office. You will not regret the wait for your custom Gator Bbq Pit because of the very long list of customers waiting for the start of the build of there truly custom pit and in my option they are one that is the best at custom BBQ Pit design just right for you! ps After 8 years I love cooking on my Gator Bbq Pit as much or more than the first time.

I wish I could give Ritch Robin and Gator Pit 10 stars. Gator Pit is an old school run business…read morebased on integrity and character. If Ritch tells you he is going to do something for you he will. He values his customers, and will go out of his way to earn your business. After the sale you will have full customer service for life. When you call you speak directly to him. Yes I own a Gator Pit. I have owned it for a couple years now. I am 100 percent satisfied. Couldn't be happier. These pits are built 1 at a time, old school style. Hand made by skilled craftsmen with hand tools, welders and torches. The craftsmanship, fit and finish, and detail is 2nd to none. There are no compromises or cost cutting with these pits. Everything is heavy duty, thick steel, doors shut tight, oil field quality welds. If you take care of these pits your great, great grandchildren will be cooking on it. Just keep the rust away. That's it. Gator Pit got some bad reviews in the past couple weeks from a bandwagon of forum readers that don't own a gator pit, don't know anyone that does, nor have ever even corresponded with Gator Pit. That's a shame, and a shame that some people have so little integrity.

Called the phone number provided. Talked to someone that said his name was David. The first time we…read morecalled his phone was breaking up and we could not understand him. We were then told to F*** Off and he hung up on us. So we called back talked to the same person. Asked about a piece of equipment that was for sale. He said he had two and wanted to know which one, we weren't sure. He just told us to check the website and figure it out. Then hung up on us. Pretty sure this is a scam. Don't fall for it.

Most definitely a scam. The address isn't even a real address. I called to ask where it was because…read morewe were on the street. He hung up on me then blocked me.

I paid him $200 trip fee to come look at my cart. I paid him $643 for parts and he never returned…read morewith the parts to complete the job. Do not pay him on venmo you won't be protected, its listed as his business but its his personal account. DO NOT TRUST HIM!!!!

Please avoid this business by all means! All the one star reviews are extremely valid and accurate…read more He holds your prop hostage and does NOT complete any of his projects. My trailer came out worst than when I dropped it off. Everything was damaged and nothing was fixed! THIS A WARNING! DO NOT WASTE YOUR TIME OR MONEY HERE, YOU WILL BE DISAPPOINTED! This business needs to be shut down immediately! Check google reviews, I am adding pictures!

This is the shop that I go to for all of my truck and trailer repairs. I love the staff they are…read morefriendly and understanding. They are professionals and they work at a quick pace. no one wants to have to spend a bunch money on truck and trailer repairs. That being said, I do feel that their prices were for more than reasonable. I've always left with my invoice and hand thinking that it would've cost for more than what it did.

Poor quality work Mechanics are lazy and they charge…read more$$$$like you doing work at the dealership.