The incompetency of this office absolutely shocks me it truly does. I e had State Farm for 32…read moreyears ( different office). I have been given incorrect information on payments or moneys owed , I have had then lapse my insurance when THEY owed ME money , I have called and been told I had zero balance no payment due then 3 days later been sent a text message stating I owed 275 which is more then 2 months it's not even an amount that could be justified. This place is absolutely ridiculous the workers other then Jared are incompetent

From the owner: Larry Lancaster State Farm Agent in Northampton, PA, is committed to building strong customer…read morerelationships. My team and I offer Auto, Home, Life, and Renters Insurance to residents of Bethlehem, Easton, Allen Township, and elsewhere across the commonwealth. We are dedicated to providing personalized service to meet your coverage needs. Contact us today to start a conversation about your options. License #: PA-401809

My realtor recommended this agency 17 years ago. Every time I called about an issue, I was told to…read morecall the insurance company at their 800 number. I paid my premiums for 17 years, on time. Six months ago the insurance company sent a letter saying I had to make a repair to my home (which they would not cover), or else they would cancel my policy. I never saw the letter. Long story short, my policy got cancelled last week. Did William J Heller call to give me a heads up? Hell no. I called the insurance company, who said "we can't do anything. Call your agent." So I called Heller, who said "I can't do anything. Call the company." Long story short, I got myself a real insurance agent who believes in real customer service. This agent showed me ZERO courtesy, ZERO consideration, ZERO customer service. Good riddance. I should have changed companies years ago. Glad to be rid of you.

From the owner: We can save you $100's on Auto and Home Insurance.read more

They were great when we got a policy (auto and renters) premiums were far lower than all other…read morequotes we got. We recently moved and decided to go with a different provider who was offering better for auto and homeowners bundled. My first call to let them know I wanted to cancel was met with a very stand-offish tone followed by an abrupt hang up. My second call to finalize the cancellation of the renters was also met with a quick hang up as soon he finished speaking, even though I had additional questions. I called back and got a pretty snarky attitude. Was planing on getting a quote from them in a year, but do not think that is going to happen now.

From the owner: As Erie Insurance Agents we provide superior home, auto or business insurance to suit your needs…read more Not sure what you need Talk with your local Erie Agent to discuss how we can help. With award-winning service and great prices we give you confidence that you are well protected.

Major Kudos to Scott Brosky!! We were involved in a car accident today (Christmas Eve) and Scott…read morewas so fast and efficient while handling our claim. We reported it at 11:30 am and by noon we had a claim number and a rental set up for us. Thank you so so much Scott for your amazing service!

Great agency. They work hard for their clients. Scott is very knowledgeable and cares about his…read morecustomers. The clerical staff is amazing.

The ladies that work there are very pleasant. I had to stop in a couple times because of getting a…read moreclassic tag for my truck and each time I walked through the door I was greeted with a smile.

A deer-in-the-headlights stare from behind the counter telling me they can't do anything for me I…read morecan't do for myself. So why pay them. They are not connected to the industry in any way other than filling out the same paperwork you can fill out for free.

I am very please with working with Brian Matthias with my business insurance needs. He always…read moreresponds to my questions and concerns in a very timely manner, and doesn't hesitate to share his opinion and experiences. Suzy

From the owner: Insuring farms of most types, sizes and varieties is our market niche. We specialize in equine…read moreoperations (boarding, breeding, training and lessons facilities). We also specialize in the insuring of CSAs (Community Supported Agriculture) operations. In addition we insure other farm types such as dairy, livestock, and crop. We round out our portfolio of products with personal lines (homeowners and personal auto, commercial auto, recreational vehicle, life and health coverages.

Great Service, And Very Friendly. They are also very knowledgeable, which helps considerablyread more

The one staff member that works for this branch is rude and condescending. She talks to you like…read moreyou're a piece of s***. she tells you everything that you're doing wrong instead of telling you how to fix it. I do not recommend this Branch at all!!

Advertised 24 hours but that's not true. It's Sunday and I stopped by and the sign on the door says…read more" by appointment on Sundays" so I called around 10:30am and left a message. It's now 1:30pm with no call back and they still don't answer the phone. I wasted so much time coming out here to Allentown than $50 going to get breakfast down the street from them waiting for a call back. I'm sure they do their thing during the week but customers service on a Sunday in no good and false advertising for the 24 hour service.

It is by far the BEST experience I could have ever hoped for! Evelyn and her staff are EXCELLENT!…read more I couldn't be more pleased!! Thank you

Ryan has been a pleasure to work with! It is always good to talk to a human voice vs. an…read moreAI-generated chat robot. Ryan was very courteous and punctual with all his responses. I feel comfortable that I have found an agent I can rely on going forward and will definitely recommend his State Farm office to all my friends!

By far best experience working with Ryan! Needed quick action when purchasing new car and he…read moreimmediately responded to my text inquiry, revised my policy AND provided documentation all within the 5 minutes he quoted me. for efficiency, knowledge and professionalism! As always great service with Sean O'Donnell Agency!