I have been a patient for 4+ years and I have never been seen on my scheduled time. In most cases I have been lucky to be seen within 1 hour of my scheduled visit. On my last visit, I was shown into a room 1 hour after my scheduled appointment. Being ill, I fell asleep in the room. I woke up 2 hours later and I could not find anyone in the office (apparently it was lunch) and I left the facility. I called the office an hour later and asked if they had a patient there in that room. She said yes, that the room was occupied by me. However she was not aware that I had been waiting for hours and that I had left. No apology, no remorse, no call from Dr. Sullivan. I went to the local urgent care and was in and out in less than 30 minutes. I don't know what else to say. I am very disappointed in Dr. Sullivan and his staff. read more