I would give 0 stars if possible. I put my name on the waiting list before arriving and even completed the full online check-in. I got there right at opening time (8:00 a.m.), and despite being the first one on the list, they ignored that and started assisting people in the order they walked in. The entire purpose of checking in early or joining the waitlist is to be seen in order--but here it's meaningless. They make you go through the process of logging in and checking in, but it doesn't count for anything. Total waste of time and very frustrating. read more

my sinuses are in pain and need an X-ray. I specially called to ask if they had a specific X-ray for the face. The woman on the phone this evening was annoyed that I even asked and answered "we got an X-ray tech", again I asked do they have one for the face. The woman replied with an attitude "we got an X-ray tech" ok thank you I replied. Drove 20 minutes to this specific location because the have an X-ray tech. Get there and yes youuuu guessed it. THEY DONT DO X-RAYS ON THE FACE! Thank you for wasting 40 mins of time while I'm in pain! read more

If you were dying and needed assistance you would straight up die in their waiting room and they would not give a single shit. They have an odd check in system and when you ask about it and how you got bumped later even if you waited 2 hours they shrug and just tell you that's the way the system works. This place needs a manager who can delegate and actually make this place a safe space for healing. Front desk lady's whispering and laughing when there is a full waiting room of sick people. Disrespectful. I hope they actually care about patients because from what I've seen they don't and it is a public safety issue. I will eventually give them one more shot before reporting to authorities. read more

I have been waiting 2 hours and I pre-checked myself in 30 mins before arriving. Totally a circus act..... over priced BS. Waiting room not clean has left over water bottles and paper and tissue lying around from previous patients. There is totally no care quality here. If you are expecting top notch service this is not the place to come unless it's the last place option. The front desk girl is nice but 2 hours here....... Just too damn long for a basic physical. read more

MD Now Urgent Care - Urgent Care Near Me - Miami, Florida

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Don't Waste your Time and Money. I went because of an injured right thumb. The Nurse Practioner informed me there was no one to do an xray. She DID NOT even touch my hand. Told me she would refer me to an orthopedic doctor because she didn't have anyone to do the xray. After her brief (5 minutes or less) the assistant came in with a splint. Informed me they only had large splints even though I needed a medium. Called them today to ask for an xray just to be told I had to pay another copay for an xray. Why would a patient have to pay for services that were INCOMPLETE from the first visit! read more

I hardly review other type establishments besides food but when I find a place that provided me good service, it's definitely worth sharing. I don't like going to the doctor but when it comes to my health, I'm willing to force myself...lol :) This was my 3rd or 4th time visiting this MD Now location. I normally go to the North Miami one because it's closer to my house but this one is next to my barber and nail salon so I rather do my personal errands all in one area. I made an appointment a week before, walked in, completed a few questions on the IPAD, and within 15 minutes, I was admitted. They gave me shots, took samples including blood and off I go. I was done in about an hour so it was quick and no BS. Great! The other thing that really impressed me was the cost. Before I was admitted, a friendly lady behind the counter sitting in the far back (I think she's the office manager) noticed that I previously had the same procedure before at another location. So instead of charging the full price, she went down the list of the procedures and eliminated the ones that I didn't need plus she gave me a discount for being a returning patient. It was promo that I wasn't aware of and they didn't have to disclose it but she applied it anyway. Long story short, she basically saved me almost $200 from the original bill. Wow! That's impressive customer service. In addition, a week have passed and my results were still not ready. I got a call from the receptionist to have me come back so they can get more blood samples. I told her that I can swing by before work so it would need to be in and out. She said not to worry. I signed in and within a few minutes, I was admitted and done in 15 minutes. Then, I finally got my results in 5 days and everything was fine. It's unfortunate that other folks had a bad experience but I can honestly say, I have no complaints about MD Now so I'll keep coming back. read more

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This is the worst place.. unprofessional, long wait periods.. the receptionist had an AirPod in her ear.. making faces at every question

Doctors are the worse, one of them dare to tell me I was an addict. Because I had a really bad back pain and I kept asking for something stronger while I was taking Motrin he sent exactly the same, when it wasn't working. Sometimes the music is extremely laud. Several rude Drs. The one from today Armando A. Cabrera or Carrera told me exactly "He didn't know what a quinoline medication was", I explained since I'm also aware of my allergies", he didn't even introduced himself.... The ones who are latinos want to talk to you in Spanish immediately. They think his word is a law and talk louder to you so you don't explain your situation and just sent medicine for "while you see your Dr." I'm tired of that situation. I hope they evaluate this clinic. Today was not nurse so the Rx technician took my vitals and symptoms. Bathrooms are nasty. read more

MD Now Urgent Care - Urgent Care Near Me - Miami, Florida

Attention was perfect. Kimberly with a smile as soon as I walked in. Doctor Carlos, very understanding and kind. Felt treated like a human, not just a number. I thank you all and keep up the good work. read more

MD Now Urgent Care - Exam room. And the tv helps. - Urgent Care Near Me - Miami, Florida

Clown show of an operation. You sign up online, they send you a text "we will text you when you need to show up so that you don't need to wait". You wait 2 hours. You decide to drive to see what's going on. Reception tells you "oh, this text message is wrong, we don't do that, you need to sit down and wait for 2 hours here" read more

Upon sign in I asked how long is the wait. She told me 45min to 1 hour. It's been 2.5 hours and I couldn't wait any longer so I had to leave. Please don't go here, go somewhere else because this place is a joke read more

Before you go, ask how much the visit will cost ahead of time!!! I had a sinus infection (and Covid) and was charged $340.00. My insurance and copay covered $255 but just got a bill for another $85.00. The doctor never got closer than 3-4 feet from me, and was in the exam room with me for 10 minutes tops. I did get the antibiotic prescription for the sinus infection but I'm shocked at the cost of the visit. read more

This place sucks. Wait line is forever. I would not recommend coming here unless you want to sit in the lobby for over 3 hours

Denise is amazing, super kind and informative. Fast service ! Thank you, great staff ! read more

MD Now Urgent Care - Waiting area - Urgent Care Near Me - Miami, Florida

Took my girlfriend there for cold-related respiratory issues. She entered her information online and received an appointment time. We got there early and the appointment didn't help at all, as we still waited 90 minutes to see a doctor. During the exam for her respiratory issue, the doctor didn't even listen to her with a stethoscope. Just gave her a prescription and sent her on her way. Won't be returning to this clinic. read more

Hello, I've been sick for a week and came to see a physician. Not only was the wait over 4 hours the place was unsanitary, the staff was rude and had an attitude, the focus wasn't on the patient. By the time I waited 2 hours I finally got in the room and the doctor didn't visit to see me until nearly 8pm. I highly recommend AVOIDING this clinic. Go to the emergency room, as this clinic overall is just a terrible experience. read more

Not an expierence staff . They send my 4 medicine in 4 diffirent pharmarcy. I call them 2 time and they made another 2 time same mistakes. Was horrible expierence Try to find another place .... You pay a lot much money to get good service but you cant .. read more

Walkin for Covid. Fill out Ipad info to register. First thing I noticed is seating has not bern changed to 6 ft apart. All chairs are connected. No one is in lobby spraying or sanitizing any handles, arm chairs, tables, counters. Absolutely not up to Covid19 standard protocols. read more

Two stars - I've experienced better - sounds right, even within the same franchise. The last time I was sick I was treated at their 125th Street location and the doctor was attentive, knowledgeable and even followed up on my visit a couple of days after. This was when I had to go on a long weekend. Their Miami Gardens, though, left a lot to be desired where I should have either waited to go my regular MD or wait the next day to go their 125th Street office. Without breaching HIPPA, I had a skin condition that according to the online medical publications a course of action would be to drain and clean (sorry TMI!!) Although I walked in late, the doctor literally looked at it and said it was a much worse diagnosis. This was without talking to me first or even consulting with the PA/ Nurse. To the organizations credit, she was much more detailed taking the physical, asking questions and even correcting the doctor. As I said, I had a better experience with their other location and will probably use that one if I ever need to. read more

Avoid this place for COVID testing! It takes so long to get the results back. Do your research and find somewhere to get same day or quicker results. It is possible. read more

I went to the MD Now in East Delray Beach to be evaluated for injuries sustained in a trip and fall. No One notified me before checking in that they have no Xray capability. I had a fractured wrist 26yrs ago and remember that I was able to flex and extend my fingers and wrist despite the fracture. This time the Dr moved my fingers and wrist and told me "It's not broken". I have facial injuries after face planting on a concrete footpath and rib pain which he did not examine. Fractured zygoma? Who knows? Beside the fact that they are pathetically unequipped to evaluate injuries, how do they tell the difference between a cold and pneumonia if someone comes in with cough and cold symptoms? When I asked about X-rays I was told "They have that at the Boca facility" but was not advised that I should go there and get X-rays. I got a velcro splint for my wrist which may be inadequate if there is a fracture and a Tetanus shot. Otherwise the visit would have been a total waste. This place is only suitable for school and sports physicals and vaccinations. I don't know how they get a license as an Urgent Care Center. Retired Emergency RN read more

I got a response from MD Now asking me to contact them via email to address my concerns. I emailed them the same day and no further response. 6 days and counting.... Lol read more

I was at this location for the 2nd time yesterday. Service was fast, friendly, efficient, and staff were using proper PPE. I was not in the facility for long at all. I had walked in without an appointment. I reccomend this urgent care for anyone who cannot get to their primary care physician. read more

I've never had such a positive experience at an urgent care, especially not in Miami. They were polite and helpful on the phone to let me know they take my insurance and also to give me a heads up about how long my wait would be. Filling out the form online in advance does nothing to jump you ahead in line btw, it's first come first serve for who arrived in the office in person. Regardless, they got me to the Dr. quickly (45 min wait with like 9 people ahead of me) and the Care he provided was fantastic. I woke up yesterday with strep throat and I was in so much pain. My throat was bleeding it was so blistered. My entire body was swollen and the pain was so bad I could barely stand up or walk to get myself to the appointment. I went in at 4pm yesterday and I woke up today feeling 90% back to my normal self. The Dr. was so compassionate about my pain and very quick to act. I got shots instead of pills so that I would experience faster pain relief and when I nearly passed out from the needle 3 diff staff members came in to help me, which was embarrassing for me, but greatly appreciated none the less. I cannot recommend this place enough. Thank you for helping me! read more

Zero stars waited 2 hours just to not get any service will never go back don't recommend they suck

don't come here at all they have everyone waiting a 5 hour stand time and they don't update you on anything. only one doctor in the back and they take your money before you know any of these things read more

I never leave reviews, I like to be positive with everything I encounter. However, I am very disappointed with the service I received here. I came in because of a rash I had on my leg from an allergic reaction that was getting worse. The lady at the front desk took my insurance card, charged me $40 and told me to sit down. I saw a nurse and then waited 20 minutes for the doctor to come in. When he finally was able to see me, I showed him the rash and he looked very confused. He had no idea what it was and just prescribed steroids and a cream (which did not help AT ALL). A week past and I just decided to heal the rash naturally with essential oils and a healthy diet. I looked at my bank statement after 2 weeks and saw that they charged me $123 on TOP of the $40. I was shocked, not only did they fail to mention that to me, but the service was horrible. I called to ask why and the guy in the front desk transferred me to another department, the lady said she will have the manager call me back to see if they could help and they never did. They should have notified me before taking me in that they would be charging me $100+, some people, like me, are in college and cannot afford charges like that with no warning! read more

They were able to fix the error on my results but they still need to fix their organization! It's a mess. Losing someone's blood sample now and then, it happens. But losing the same persons blood sample 3 times? It's irresponsible and a waste of time. read more

this place is absolutely insane the attitude from the people the is supposed to help you 140$ for nothing never again 2 hours waiting

Excellent customer service. I was in and out of there within less than an hour. Meaghan was very kind and knowledgeable of all my questions. The staff as a whole treated me with such kindness. I definitely would recommend this location to all my family and friends. read more

Ashely front desk and Megan the nurse were absolutely amazing it was my first time at an urgent care and I have never experienced such good customer/patient service ,from a hospital nor clinics this place is amazing these girls make it amazing! Easy to talk too! Place was spotless, attended within 10 minutes so that's great! Doctor was very open and understanding with my situation Megan took over explained everything step by step which thank you so so so much for that and again Thank you guys so much for helping me. read more

I chose this place after another urgent care center receptionist recommended it! And I'm so glad I did. Filling out paperwork and sorting out insurance took less than 10 minutes and within seconds I was already being treated. The front desk staff was cordial, but who has time to crack jokes with someone in pain? Their medical assistants were professional and well-informed, probably a benefit of working closely with the doctors. My doctor was the best! Dr. Laboy has Great bedside manner, able to make light of the situation and very funny. If he ever decides to do primary care I definitely would be a patient. Like the previous reviewer said, it's very clean, new an offers several alternative amenities. Including an on-site pharmacy. This place is great! read more

Dr. Tara Solomon and her staff does not have any education on how to provide good, responsible, and professional customer service. They failed to be human kind on understanding the urgent matter of the medical needs and conditions of their patients. If there were audit agency that could perform a study on this provider clinics it would immediately force it to close it down and remove all the licenses for the medical practitioner. It is very sad to see this treatment on people that suppose to provide such urgent medical service. I DO NOT recommend any one to seek any service from such clinic, it embarrassing, and shame to the medical profession. I strongly recommend any medical authority or association to investigate them. read more

Made an appointment online, checked in, waited 5 minutes and was seen. The nurse was expedient and professional. Doctor was informative, pleasant, and professional. This is my 3rd visit to this facility in a year time and have seen it consistently run this way. One thing I must say is that I make it a point to get there early when they first open. The receptionist is friendly and attentive. read more

I have always come here when I feel sick. But this time, I did not have anyone to help me for the past 30 min. I usually only come to the doctors once I feel like the regular pain killers are not helping (2-3 days). I came to the office expecting at least a question about how I was feeling and issues that may actually occur. The doctor that came in to check my symptoms after 30 minutes and spent about 2 minutes listening AND saying it was nothing major. I have been coughing with shortness of breath and waking up at 4 am for the past 4 days and the doctor gives me ibuprofen and over the counter drugs. Not asking if the drugs works for me or if I was even familiar with its dosage. This place is not what it used to be! Please be aware that from the front desk to the doctor's office, being a patient there means absolutely nothing. read more

This is by far the best urgent care I've ever been to!! Great customer service and great Doctors there to help you .. 5 stars for me, I'll be going there every time. read more

To make the story short after they said that she had a fracture on her tibia...guess what? She did not!!! We found out the next day at a real ER? read more

Worst place ever to go to! If you have an emergency: Don't go there They will just sign you in, tell you to wait for a few minutes. A few minutes will turn to hours and they will lie to you by telling you that they are busy like you talking to them over the phone: You're inside the office, you see it's not busy but they will lie to you and make you look stupid by telling you that it's busy . One more thing: if you call them and make an appointment: your appointment doesn't really count cause you will still be there for hours What's the whole point to make or have an appointment than? First time in my life that I see a place like that! They're upside down ! Go somewhere else if you have an emergency read more

Had an appointment for my mom for 9:15am and had to wait nearly an hour to be seen, so my issue is what's the purpose of providing and appointment if they had no intention to honor it. I found it to be very unprofessional and annoying to have to wait so long to be seen. Another patient that seems to have been waiting for a long time ask the front desk and she answers that it was all first come first Served. I will not come back to this clinic nor Recommend it read more

Made an appointment for my international student for 5 o'clock and it's 7pm and we are still waiting. The place is empty and it's been over two hours. We have been here since 4:40pm. There's no words when it comes to the overall health system and this place feeds to the overall problem. I'm just speechless. Lady Physician was really nice only reason for the three stars! read more