from the receptionist desk to the intaking nurse all the way down to the doctor this entire crew was they were so caring and just pleasant to be around they worked fast and efficiently I came in there barely being able to breathe by the time I left I was smiling and feeling a lot lighter in my chest. I love Dr. Zina and how fast she knew what my issue was and exactly what I needed to get me right. Thank you guys so much. I highly recommend if you're not well to come here. read more

One of the worst urgent cares I've ever been to. Waited over 30 minutes until anyone even acknowledged me. An hour and half before getting taken back. Another 30 minutes to get a drug test administered. Horrible customer service! read more

Would give zero stars if that was an option. Made an appointment online today. When I arrived there was one other person in the waiting room and my name was first on the list. I was shown to an exam room where I waited an hour to see a doctor. Had the pleasure of meeting Edward Hartwig DO. I was feeling so horrible and this man was the absolute rudest. No questions....no answers.....just nastiness before he actually walked out on me. GO ANYWHERE BUT HERE. read more

The elder receptionist is dumb as a brick wall and with bad attitude. The paramedic tech wishes she was a RN but at least she can take a temp and BP I thought I would see a MD or even a PA but sadly no I got a tired ass NP... If my scope of practice could write scripts I would but I unfortunately had to argue with a receptionist and wait for hours and call back until she got it right. read more

Just a quick message about how employee Kim as she calls herself likes to violate HIPAA when asking patients for personal information regarding prescriptions even after the request to speak to the physician had been made. Awaiting a follow up call from said physician... read more

Loved my NP, she even made me feel comfortable that if I was not better they would see me back in their office in a few days. That was the case, so I called to find out that I would need to PAY another $75 fee even though it was a follow up from last weeks appointment. I should have got my money back when I was in the office last week when they told me that they could not do the culture that they told me over the phone that they could (as my doctor requested of them). So she called in more antibiotics for sinus infection and here I am still sick 5 weeks later (5 days later after my MD Now appointment). My primary sent me to Urgent care and this "Urgent Care", DOES NOT CARE. Do not waste your time or money here. Now I need to find an ENT who can see me asap or go to the ER (and spend even more $ for a sinus infection). read more

The front desk was too lazy to look that I had changed my insurance and she used my old insurance on file. Then I get a bill for double the amount I usually pay. I payed the bill confused while I was at a medical visit and the guys at the front said he couldn't help me because he doesn't have access to the billing but I could call the billing department. When I called they told me the woman had filed with the wrong insurance and that they will send it out and pay me back for the extra amount that I payed. I wanted 3 months to receive the check in the mail and nothing. I called today and they told me that no one had process my claim and that they would have to re-start and I would have to again wait 30-45 days to receive a check in the mail. Everyone is just lazy and now I keep having to waste my time for an error on their end. read more

If I could give a 0 stars I would. This place sucks. I explained the symptoms to whoever saw me. Most likely a PA and she played it off as nothing while I had been constipated for days and my throat was on fire. She said have some miralax and you'll be better in a few days. I asked if I could get some antibiotics for my throat and she no and that I don't need them. That my throat issue was because of a nasal drip and will go away in a few days. Well, it has been 2 days and my throat is getting worse so I call today to see if I can get some antibiotics called in and they couldn't care less. I was told to come in and pay again for the so call doctor to see me. Never again would I go back to this place. The care more about money that taking care of sick people. read more

No care at all My plan recommends urgent care before going to ER. I walked up to the window and told the young woman behind the desk that I hit my thumb with a hammer and I was bleeding there with a purple thumb. She told me to go to the ER. The Dr there would not even look at it. So I am thinking why would this place not even treat a wound that was not that serious ? It was painful yes but also treatable. What do they do there ? MD NOW is crap. I went to the ER and all they did was clean it up wrap it and send me on my way. Now Why could they not do that ? read more

Jen (PA) and Djeme (MA) were sweet comforting and extremely knowledge. Very thorough and considerate!!

Was in and out in 30 minutes, spend most of my time in the lobby but once I was in the doctor seen me got my medicine script and I was out the door within 10 minutes! Doctor was amazing, nice, and efficient, I would recommend to anyone! read more

I waited standing inside the door for 30 minutes behind 6 people. 30 minutes later there were 5 in line. An elderly couple was sitting down after being checked in 3 hours prior and had not been seen yet. I was not even greeted by anyone. As someone who knows business, I watched numerous people leave the facility instead of waiting. There was a lot of lost revenue for this location today and I will definitely let everyone I know not to go to this business read more

Horrible experience they refused to call my non level 3 Rx to pharmacy mad up lies on why it can't be called in or faxed I work in the medical field also so I knew what that stated wasn't true.. they never call and stated there was an issue sending the Rx to pharmacy Keshia was extremely rude refused to give her name 3 time. Extremely unprofessional and unhelpful read more

Walked in at 7:20 with 2 badly cut fingers. Young lady at reception (only one there), said "doctor is in with someone. It'll be at least an hour and a half just go to the emergency room ". She went into the back, supposedly spoke with doctors, came out and said "if you want to stay, just stay. You'll be here for a while". Not even a hello or concern for another human. Terrible, terrible facility. Wish I could give minus stars. read more

This is a no star facility Staff are the rudest people I have ever met They're very unprofessional and unhelpful Do not even go there, it takes forever to see someone! read more

NEVER GO!! I went in for a infected wound. and tests.I waited over 2 hrs. okay I needed to be seen. I was.Dr viewed infected wound on hand from good distance. said ok. Immediately left room. I was told give urine also. while in room dr yelling I didn't leave urine in correct place. Wound never cleaned,flushed or inspected.Nurse came into room to check my blood pressure & heart rate.Didn't use machine properly 4 times. causing pain & inaccuracy in result. upon 4th time just accepted 4th reading. Returned with papers showing meds sent to pharmacy.I asked one was antibiotic? (because I recognized it) she said I think. I saw another medication and asked what was for?(seeing it said topical) nurse replied, maybe.I asked for medication to ensure good bacteria remain.Nurse said I don't know.Dr didn't return.I was given no paperwork for wound care, or how to find test results.Called next day was told to check a different website for test results they were too busy to give and hung up on! MIND this is a severe infection read more

MD NOW URGENT CARE - Hand wound infection. Painful,swollen, puss. Nothing done or told how to care for. No discharge paperwork.Left Same as came in - Urgent Care Near Me - Greenacres, Florida

I am a teacher at a local school. I went in because I had a sinus issue and I was having trouble breathing, massive phlegm, and I lost my voice. I was coughing a little when I went in. I was prescribed amoxicillin, and I left. my cough became unbearable after the visit, and when I called back to see if I could get cough medicine called in to my pharmacy, I was disrespected by the receptionist. She told me they won't prescribe codine cough medicine (I needed anything to help me sleep so I could go to work). She treated me as if I were a drug-seeking criminal! completely nasty attitude, and when I said I didn't appreciate it, she hung up. Sadly, I can't teach with no voice and no sleep. They also wanted me to return. pay another $50 because I didn't go in specifically for a cough. If anyone has had a sinus infection, coughs are a part of the symptoms. Never again will I gor to an MD Now, or refer anyone to one. disgusting behavior read more

If you are going to any of MD Now locations just know that the do not offer appointments. The time you selected online is simply a way to get you in their door. I let them know I had symptoms, and been exposed to covid yet they said it'll be a 2.5-3hr wait. Also if you left the waiting room they won't hold your appointment. Absolutely ludicrous. They should be ashamed of how they are handling this. read more

I have never been treated so rudely and so unprofessionally at any medical facility. This MDNOW is absolutely unbelievable!! I was sent there by Sedgwick for a PREOP and was told I needed to go this one. I arrived on the evening of 9/03/21, the receptionist took my license told me to sit, about an hour later she told me they have no paperwork. I said I have it write here everything I can forward to you, no they didn't send it. But I need to have this done today (14 days before surgery), no. I left i tears it was labor day weekend, I had to wait till Tuesday, Sedgwick yes we sent the paperwork, "I spoke to EVA the manager and she should have allowed you to forward everything.No she refused. You need to go back to day this preop needs to be done your surgery is on9/07/21. Went back down on evening of 9/07 waited two hours. I asked when I was next, 4 people before you. A woman came in with 3 boys. Took them right in I asked, and was told, they are covid swabs, they are quick. Finally it was my time what a hurtful experience. The doctor never examined me, asked me ridiculous questions. Chest x-ray was done, urinalisis, as I was in room "they started to talk, you know These preops, take too long, like that prop down the hall, we could have done 50 covid swabs, etc. It gets better!!!! I can not make this up!!! I was taken to have blood drawn, the nurse filled two vials, one with white stuff in it, my blood starting slowing down, "oh I do not have the patience for this for third vial, I will just take some from other vial, I have never heard of this. Then went for EKG, maybe 20 seconds, wait I have to show it to the doctor, cam back its fine. On June 13, went to my surgeon, have a readable voice mail for MD now you need to come back in blood was clotted in one vial, no duh. I called, asked if I had to wait another 2 hours, yes you can not skip anyone, really? I know why blood clotted? Well this is your problem if you want prop clearance? Drove from Jupiter to this disgusting dirty WEBMD third time, sat down, my husband was with me this time. I was finally brought in 1.5 hours later was stuck 3 times she could not get a vein, I said you have to get this done I have surgery in 4 days. Nope, I refused to leave. Finally a man came in and first time got blood. Now on 9/16, I get a call , my EKG is abnormal, what????, my surgery was cancelled for 9/17. You could have a heartattack, really but on 9/07 my EKG was fine, and I did not have another one. I have that stupid healow app, see a Mario Stefan modiied my EKG on 13, and I did some research, his practice is closed and has/is being sued for medical malpractice!!! WOW GREAT JOB WEBMD!!! GREAT TEAM YOU HAVE THERE !NICE JOB of screwing up my labs and surgery. OH GUESS WHAT, I know of 3 other patients with the same surgeon who went to WEBMD all of us have abnormal EKG two have been cleared!! Can not stand this place! You should be closed for medical unprofessionalism. read more

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Only 4 patients before me , took exactly 3 hours and 10 minutes just to do a COVID test .

I've been meaning to update this but just now getting to it. Right after I wrote that first review I was called in. I want to say, everyone there was so kind and friendly. Yes, I was there for about 2 hours but I needed x-rays and the Dr took her time explaining things to me. I guess when you think about it. Unfortunately, even when you go to your regular Dr appointments these days, your wanting for 20 minutes or more to be seen. I think I was a bit annoyed because I was tired, cold, and in pain. So I feel I need to mention how nice the whole staff was. I would go here again but knowing that I may be spending a bit of time waiting to be seen. read more

So I just left MD Now to get a 2nd covid test for my kids flight, and there's receptionist Paige with the worst f___ng attitude when asked a question. There were 2 other patients checking in, and she gave them Spanish forms. When they asked her a question, she yelled at them, and they told her well we don't speak Spanish that's why we are asking. Look, she's gonna get the wrong person one day. What happened to courtesy and professionalism?I hope I get the results with the correct spelling and information this time. read more

Ridiculous business practice. I called a week ago to schedule my appointment. The guy on the phone scheduled my appointment, urging me to wait closer to Christmas to get my covid test since I'm only getting it to keep my family safe. I go in for my appointment only to be told they aren't honoring appointments anymore! I was told the wait time was nearly 2 hours! Don't you think if I had time on my hands I wouldn't have made an appointment? How do you just decide to not honor appointments? Is this to eliminate people waiting in hopes that they will just give up and walk out? What is the end game here? 8 people in the waiting room and not honoring appointments? Why?! Horrible business. Inconsiderate company. read more

The wait was ridiculous. Almost 3 hrs in the waiting room. For a simple DOT checkup, which DOES NOT TAKE LONG. Also unorganized and rather rude. I had to come here, but if I had an option to choose, I would not recommend. read more

I've been to this MD Now Urgent Care a few times. At the end of the day, if you don't feel well & can't get into your primary doctor for an appointment & you don't want to go to the emergency room then this is the place to go to. You can almost always expect to be here for at least an hour. It's a super clean facility & the receptionists, doctors, & nurses are nice for the most part. The only things I have to complain about are as follows - 1. When you actually see the doctor, they rush. I've noticed this every time I go. They take a quick look at you & do doctor routine stuff & diagnose you super quick & your on your way. But I feel like the nurses care more / ask way more questions than the actual doctors themselves. The longest I've spent with a doctor at MD Now is 10 minutes. 2. I've never had a problem like this before but I recently went to MD Now because I have a severe cold & they diagnosed me and sent 3 prescriptions to my local pharmacy. So immediately after, I went to my pharmacy to grab my medicine so I can go home & feel better & when I got to the pharmacy only one of my prescriptions was called in. I called MD Now 4 times & each time someone reassured me that they re-sent my prescriptions. They never got there. The pharmacist tried to get in touch with MD Now & SUPPOSEDLY he could not get a hold of anyone. So two of my prescriptions finally "arrived" after an hour of waiting & I never got the third one. So, would I recommend MD Now? Maybe. Go try it for yourself maybe you will love it maybe you won't. But if you could see your primary doctor or if it's really really bad I recommend the ER. read more

Be prepared to wait and wait and ...MAKE sure you're dressed to wait in 60 Deg temp room, that's what thermostat is set to. SWEATER or SEATSHIRT A MUST if you make the same mistake I did seeking treatment here. I can't comment about quality of care beca6 after initial BP and history within 5 min of arrival I spent the following 1:30 freezing in a treatment room prior to going elsewhere. Just rude and uncaring read more

First time using an urgent care center - Maybell and Dr Abdallah got my teary eyed kid right in and fixed up in no time on a Sunday Above review was 5-star 2 years ago... 9/23/18 back again but this time it's me, the Mama! Here for a weird bug sting freako accident needed a quick check in a hurry, and they got me straight in and looked at in a super compassionate friendly manner, as it should be! Thanks to Dr Collins and staff for your kindness and professionalism! 5 stars again! read more

Two trips to MD Now today and I'm positive for Flu. I'll never be going back there again!! They didn't even look in my throat this morning or suggest a flu test after I described my symptoms. They put me on zpack and sent me on my way. I even had to ask for cough syrup bc they didn't suggest that either even though that was my worst symptom at the time. Said they sent the prescriptions to publix, however almost an hour later publix still didn't have them and had to call MD now to get them. Fast forward a few hours later and temp is 102.4. I call back and ask for a flu test. They told me I should go to ER. I insisted I wanted to come back because I did not feel like I was fully examined the first time I was there. They said okay that I could come back for the flu test. The tech who did my test was incredibly annoyed that I was back and so rude like I was wasting her time for coming back. I know I should have asked for a flu test this morning but I assume when I go to the doctor that they know what they're doing!!! The second time I went back I even had to ask them to take my temp!!! They weren't even going to do it. By the time I left for the second time, my pharmacy was now closed so my poor husband has to drive to Loxahatchee for a 24 hour pharmacy to get the tamiflu. Moral of the story is: if you're considering using MD now, stay away from this location!!!! read more

I'd give zero if possible. Covid test on Monday - Friday 3p still no results even thought I was told two days. I've emailed and called their lab with no answers and no results. When I called MDNow was transferred to this local office - they have left me on hold for over 20 minutes - not checked back with status - nothing! I'm waiting for results to take antibiotics. DON'T GO HERE!!! STILL ON HOLD!! MDNow responses to other complaints is bogus - "send email to info@mdnow" that is no way to treat patients!!! read more

The only reason this isn't two stars is because of the efficient, compassionate care I received from the intake nurse, Shereena and the very clean and comfortable facility. I've been to two other MDNows and had excellent service and care. There was only 1 person ahead of me and I waited 45 minutes to see the doctor. He walked in, gowned, gloved and masked, didn't introduce himself or ask who I was and said - What's wrong, do you want some cough syrup with codeine? He spent 2 more minutes with me - ears and throat - then was gone. Another nurse came in 15 minutes to get the pharmacy info for prescriptions. If you already suspect what's wrong and only need the meds and you've got an hour, this is the place to go. Otherwise, for compassionate, personalized care, go to the one on 441 or Lantana Rd. read more

Received excellent service from Dr Dyer and staff. Very clean and pretty office. Will definitely come back PS: my son left his iPhone and they immediately called us... A+. read more

Terrible: As always. Just a place to get a prescription when there's no other Choice. Takes forever. No actual real doctors, which is why they fly in the room and fly back out of the room never even getting within 5 feet of anyone. They check up on nothing no matter what you're there for, all they do is pump out anabiotic's and cheapo Ace bandages. If I was able to Simply get antibiotics over-the-counter in this stupid ass country I would never have to go to these places, Nor any other regular doctor for that matter, minus major ER visits. Oh, and the big fat guy who checks the vitals (and asks you the 10,000 questions that never get answered or even acknowledged by the "physician"), well he's a real piece of work, nothing but smart ass remarks the entire time, He needs to be working The graveyard shift at a mortuary or anywhere else with no live human contact. Lazy Scumbag. This places just welcome themselves to reviews like this, it's so easy it's almost like they do it on purpose. What a joke. read more

The clinic called the next day to check on me. My regular doctor doesn't do that!

This review concerns Nico, the "medical assistant". I brought my friend here on 9/4/2018 for treatment for an injury. Nico entered the exam roo, never introduced himself, never acknowledged the patient (my friend) and the entire time Nico had a "white stick" hanging out of his mouth. We were guessing it was a lollipop stick. Then when Nico assisted the doctor in treating my friend's wound, Nico had gloves on, but during a "lull" in the treatment, Nico scratched his head with the sterile gloves! This guys needs a refresher course in his bedside manner, his common sense manners and what a sterile environment means! read more

Hiya. I went in Sunday (4-19-15) for a case of Cellulitis that turned into an abscess (in two different spots on my skin) that needed to be cut open and drained in order to removed the infection. It was a nasty situation and it was quite painful. The bedside manner, gentle touch, and knowledge of the doctor who worked on me, Dr. Serap Oktay, was amazing. She was outstanding and I would follow her anywhere! I went back in on Tuesday (48 hours later) as instructed and the PA Nicole G. saw to my care. She, also, was amazing, knowledgeable and gentle. The staff here cannot be beat and the price wasn't bad either! Thank you MD Now, Dr. Oktay and Nicole G. for helping me get better. Best regards, read more

I don't suggest this location. I will admit that this is the only location that I've been to. The receptionist was told of my symptoms and asked if I had a shortness of breath and I told her that yes I was. They still took in 3 patients ahead of me. When they finally called me to the back, I was left in a room in the back for at least 10 minutes. The guy that came in and did vitals says the receptionist said you didn't answer her when she asked you are you short of breath,so are you? Let's not get it confused, he was not rude like she was. The doctor finally came in around 5 minutes after he did and asked me of my symptoms . I told her about the symptoms and she told me they will get me two shots. She then exited the room. She came back like 10-15 minutes later and asked how I'm feeling. I let her know nobody still hadn't given me anything. She exited again I heard the guy tell her no,nobody went in there. He also had to ask her how many milligrams to administer to me . By the way I'm having an allergic reaction. Nobody was attentive to my situation . So unprofessional and I will not be returning here after this. My hands are red and itchy with bumps my face has welts and hives and as I stated before my throat is closing. read more

MD NOW URGENT CARE - My hand - Urgent Care Near Me - Greenacres, Florida

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I brought my husband in on Wednesday due to dehydration. The facility was nice and clean, the staff was very friendly. My husband was very worried that since he was so dehydrated, they would not be able to give him IV medication. The Medical Asst Brandon got his IV started on the first try. Dr Welliver was very nice and wanted to make sure that he was in no pain, felt hydrated before letting me take my husband home. The entire staff was very concerned, sweet and pleasant! I even got a call the next day to check on him, now I call that customer service!!! WE will definetly be back in the future!! read more

Can't complain if I need to be checked I'll come back I was in and out in about 1 hour and got prescription that I needed read more

MD NOW URGENT CARE - Inside office - Urgent Care Near Me - Greenacres, Florida

The worst place to get COVID test. Took my daughter to get tested. The nurse who did it didn't go in deep enough and she didn't swab each side long enough. It is supposed to be at least 10-15 seconds on each side but it was done in 2-3 seconds. When I asked her about not going in deep enough, she said that is how she was trained and that's how they do it here. I went to the front stating that if this is how it is done here, I would like to have the test discarded so I can just go somewhere else that would do it properly. The one who was supposedly in charge said that the reason why they don't go in as deep anymore because they've got a lot of complaints, so that is their new protocol now. I told her I work as an RN in the hospital. I swab patients everyday. We followed current guidelines and still go in pretty deep. She insisted that's how they do it there. I said okay, I just want my daughter's swab to be discarded so I could go somewhere else but I was told no. Stay away from this place if you want an accurate results and not False negative!!! read more

Horrible, lengthy, two hour plus experience at MD Now (Greenacres, FL) to have a very small cut on my knuckle checked plus have an antibiotic prescribed, if warranted. After a brief check in, I noted that there were only three ahead of me in the waiting room. I was taken into an exam room in about one half hour to have a technician check my vitals along with a review of my medical history. That only took 10 minutes at the most. Everything went downhill from there. After about a half hour wait, the doctor arrived and reviewed my reason for the visit, my vitals and briefly looked at my cut. I said that I would like a generic low cost prescription, if warranted. The doctor, who was very abrupt, agreed and left the room. After another lengthy wait I left the room to locate the doctor and or the prescription who was in a common area working with the computer. Getting no acknowledgement, I finally interrupted and asked if I could get a copy of the prescription to take to my pharmacy. The doctor seemed irritated that I asked, but asked the technician who arrived in the common area to get my pharmacy contact information so the prescription could be sent electronically. I left shortly thereafter once it was said to be sent. Upon arriving at the pharmacy, I learned that the prescription had not been sent. Luckily the pharmacist was willing to call back to MD Now and obtain the prescription. Come to find out it was a $100 prescription; not a low cost generic. However, the pharmacist knew of a no cost generic that would provide the same protection. Then the pharmacist had to call back to the doctor and get the prescription that I had asked for in first place. Then, thanks to the pharmacist, it was quickly provided. read more