Hi my name is Priscilla Kelly I am a client with Erica Martin- State Farm Insurance. I spoke with…read moreLeanne at your office on August 7, 2026 @ 1:48 pm. Leanne was very professional, she took her time and listened. I want to say thank you for the customer service that was displayed with our conversation.

Erica Martin provides excellent service. She is personable, caring and always ensures customers get…read morethe best rates and coverage: I would recommend her to any of my family and friends.

Sometimes I'm woefully technologically inept as a millennial, and trying to buy insurance online…read morereally exposed me until Linda saved me. I submitted an inquiry to the office and heard back within 24 hours. She was so exceptionally kind and attentive to my needs, helping me find the best rates while keeping a friendly conversation going the whole time. You can tell she enjoys helping her clients. I was referred by a friend and will continue the tradition and ensure to refer my friends to this office for their insurance needs! I was telling my dad how much she was helping me, and the only thing he had to say was, "Is she wearing khakis?" -_______-

I never write reviews but I feel I need to warn potential customers about Henry Nace and his…read moreoffice's negligence and borderline scam tactics. I moved to Pennsylvania from another state and needed to either 1) transfer my current State Farm policy to PA or 2) get a new policy with another insurer. I called Henry Nace's office and spoke to Sandra who gave me a quote for transferring my current policy to PA. It seemed a little high so I said I was going to get some more quotes from other agencies and would let her know. They next day she called me back with "great news"--she got the details of my drive, safe, and save record (State farm's phone app that tracts driving) and she could transfer my discount to the PA policy, saving me a good amount of money every month (~$40). Given this information I decided not to shop around and just transfer my state farm policy. Sandra told me I could keep using the transponder (bluetooth thing that connects to drive safe and save app) I had from a previous state even though a new one was coming in the mail. The message I got was just do as you've been doing since this is a policy location transfer and I was good to go...WRONG. Turns out the drive safe and save discount/record cannot be transferred from between states due to PA insurance laws. No one from Henry Nace's office reached out to tell me this, they just charged me more with no explanation. Also apparently I needed to use the new transponder and deleted and redownload the app. No one told me this, they sent me a few texts that were marked as spam by my phone, but I thought I have the app what are they talking about. I ended up losing the entire discount (~$50/month) because I didn't set up the app in time. I reached out to Henry Nace's office many times and they continually refuse to take any accountability for giving me incorrect information. I have explicitly asked for an apology and have not received one, they continually to blame me and deny any wrongdoing. I have filed a complaint with state farm corporate and have switched to another agent in the area. Prior to this I have only had great experiences with state farm so I recommend using another office.

Extremely unprofessional. Cancelled my insurance with her and she refused to send me a written…read morenotice of cancellation. Even gave me attitude when I asked for it multiple times.

I want to personally thank Latoya Taylor for all her hard-work. I was moving into the state and…read moreLatoya answered every question in a timely and professional matter. I will gladly be her customer for life! Thank you Latoya!

This office was helpful right from my first interaction. All staff has been pleasant, competent…read moreand helpful. I've got to give a special shout out though to Nathan. He thoroughly answered all of my questions, searched information to educate both of us, returned my phone calls, was amazingly patient and informative and I definitely recommend this office to anyone looking for State Farm Insurance in Northeast Philadelphia. Thank you all so very much! Updating August 2026. I encountered an issue that was taking a long time to be resolved. The staff was attempting to resolve the issue and was consistently following up to ensure it's completion. Unfortunately, it was taking too long and I asked to speak with the boss. Well, I can certainly understand now why Lymarie has such wonderful staff. She called me immediately and was informative, competent, friendly, and fixed the issue immediately. She took her time and explained what I needed in lay terms that i could understand and was pleasant, polite and I just can't say enough about this office! Highly reccomend!!

I wasnt happy with my previous car insurance and decided to shop around…read moreI was extremely fortunate to get in contact with Audrey and Tim from state farm.. They offered a great quote for my classic 93 300z vehicle and i was avle to take advantage of multiple discounts that were offered through state farm(whereas other insurance companies were indulging their in house discounts) So over all great experience Great price and happy with the extra discounts offer.... GREAT JOB STATE FARM

This office has the kindest individuals working there! Karen is able to help with all your life…read moreinsurance questions! Its a very welcoming environment and the people who work there are committed to providing awesome customer service :) If you are looking for insurance or if you are just looking for someone who has your best interest in mind you should give this office a try. 10/10 would recommend

John has been our insurance agent since 1994. He's insured rental properties, houses, many cars as…read morewell as life insurance for us through the years. He and his staff have always been available and engaging. Through good times and bad, they have always been a knowledgeable, calm voice for us. We have nothing but high recommendations for John and his staff.

Cant express how happy I am to be joining State Farm. MAGGIE is my rep and I cant express enough…read morehow helpful she's been throughout the enture process. Everyone knows how difficult it is to find rates and go through the process of shopping for insurance. Well MAGGIE didnt make it difficult at all. She was kind, respectful, listened and above all treated me not like another "sale" unlike my previous insurance provider (Simmerxxx). She even took the time to speak with my current insurance company to make sure they were processing me out the right way. No regrets here at all and im looking forward to thus new relationship with MAGGIE at state farm.

I recently purchased auto insurance with State Farm and worked with Derek Holliday. Derek was great…read morefrom start to finish. He made everything clear and got me coverage at a great price. I would definitely recommend talking to him if you are looking for insurance.

Shari was excellent! She patiently answered all of our questions and supported my Mother-in-law…read morethrough the whole Medicare process. I HIGHLY recommend her especially if you are feeling confused and overwhelmed like we were! Working with Shari was a wonderful experience.