When you try to get an inspection but receive no updates from the inspector you spoke with until…read moreyou reach back out a number of times... One follow up contact with an apology for not getting around to the inspection. Fine. Well... How about another update after that? Are you going to DO the inspection or not??? Seems it's a NO. It also seems the business doesn't really need or WANT our business. Forced to go with someone else. That's frustrating when you try to support local. I emailed, I called... Why is there a request for service/response from your company via a website when no one responds back??? Bad business practice to just ignore a potential customer for no reason. ... Been over 2 weeks now and still NOTHING.

We had a great experience using Bayou State for our new roof. They responded quickly and explained…read morethe process from start to finish. The roofing crew did excellent work and cleaned up exceptionally well. They valued our time and worked around our schedule. Would definitely recommend Bayou State.

Everything was 5 Star! My rep Bobby could not have been nicer and more attentive. I was inundated…read moreby roofers after the September 2025 hailstorm, and Bobby was the only one I felt comfortable reaching back out to. Bobby and Reno worked well with my insurance company, and got the new roof up promptly. The crew was in and out in one day, and they cleaned up beautifully. We have had storms since then, and I have yet to find random roofing nails in my driveway. I love my beautiful new roof!

I have contacted this company twice in the past few years most recently last year around November…read more2025. My house was built in 2016 with a beautiful high pitched roof and has been giving me problems pretty much from day one due to what I just discovered was improper ventilation. A nice lady answered the phone both times and took my information. Of course she always asks about insurance and my reply is yes but I'm not sure if the repairs will be covered due to the deductible. Both times she said she would have someone contact me. Well no one ever called. I just want to thank yall because I called Erie out and they did a complete inspection showing me pictures backing up their findings. I purchased a brand new fiberglass roof for 45k with a 30 year warranty. The house looks better than new and I'm saving big on my insurance and utilities and most importantly I never have to worry about calling you again. Don't quite understand your methodology about who you call back but it's obviously flawed.

company did outstanding work. Blake DeFatta went above and beyond! would definitely hate this…read morecompany again D. Smith

Hargrove Roofing replaced my roof, but during the project a roofing nail punctured an HVAC…read morerefrigerant line in my attic. What should have been a straightforward customer-service issue ultimately turned into a lengthy legal dispute. My primary concern was not the roof installation itself, but how the risk was communicated and how the situation was handled after the damage occurred. The sales representative reviewed the proposal and project details but did not review the Terms and Conditions with me or discuss the provision stating that roofing nails may penetrate the roof decking and enter the attic. Had that specific risk been clearly discussed, I would have asked additional questions about the location of attic utilities before work began. Hargrove made a settlement offer before filing suit and maintained that position throughout the dispute. My subsequent settlement proposals were rejected, and the matter ultimately resolved on terms very close to Hargrove's original demand. As a result, a problem that began with a damaged HVAC line developed into months of litigation, attorney fees, court costs, and settlement discussions. I paid to repair the HVAC damage and then spent almost a year dealing with a dispute that ultimately consumed far more time, stress, and money than the original problem ever should have. Looking back, I believe a reasonable compromise at the outset would have been a better outcome for everyone involved. One thing I found particularly ironic was a sign displayed in Hargrove's office that read, "COMMUNICATE, COMMUNICATE, COMMUNICATE." In my experience, that message did not match what occurred. The specific risk that roofing nails could damage attic utilities was never clearly communicated before work began, and the lack of meaningful communication contributed significantly to the dispute that followed. The case has now been formally resolved and the judgment satisfied. In my view, the central issue was never the roof itself. It was the failure to clearly communicate a known risk before work began and the inability of the parties to reach a practical resolution after the damage occurred. Prospective customers should carefully read every page of the contract, including the Terms and Conditions, and ask specific questions about the risk of damage to HVAC lines, plumbing, electrical wiring, or other utilities located near the roof decking before signing. I wish I had done so. Based on my experience, I would not use Hargrove Roofing again.

I do have the right company they are a bunch of thieves. They have ass did my roof on my house…read more This is the exact company that did the damage left the roofing nails in my driveway. They were hoping that I run over them. I guess they came back and took one of the side pieces that they left off my house so I couldn't put it back as if I did not know that they came back and took it because they was on camera, so yes, I have the right company. I wouldn't recommend them to put a roof on a doghouse.

I woke up to water dripping from my ceiling. I called Mrs. Brenda at Cross Roofing and within a…read morecouple of hours all of the work was completed. They are so nice and responded so quickly. The owner was present during the repairs and kept me informed along the way. I will definitely use them for all of my roofing needs!

After a storm I needed my roof replaced. Bo came out inspected and got the job done. We Couldn't be…read morehappier!

Totally satisfied with Bob Butler and Quality Exteriors Roofing!!! They did a remarkable job in…read morereplacing our roof in just a day and a half! They protected our plants and home and cleaned behind themselves as they went! A very organized group of workers!! They get a TEN in my book!!! VERY SATISFIED CUSTOMERS HERE!!!

Did a great job on my floors in my house! Highly recommend heavy work construction. Got me in…read morequickly and prices were very reasonable

Nathan came out and inspected my roof, gave an honest assessment and was prompt an courteous. I…read morehighly recommend this company.

Contacted alpha roofing on a Saturday and they called me back the same day scheduled a time to come…read moreout and look at my roof. The next day Grant Dunlop arrived looked at my roof and we spoke on what could be done. I advised him the insurance adjuster was coming the next day Grant went the extra mile and came back with the adjuster. Insurance stated that they wouldn't cover the damage Grant then wrote a estimate and emailed it to me. I signed the estimate via document sign a week later the repairs to my roof were complete at a very reasonable price. I gave 4 stars because the office did not let me know when the roofer were coming I had to call the office to get those times. Great job Grant Dunlop I will recommend you

Pintail Roofing , did a full re decking of my house , also they re engineered and framed out a…read moretransition from slope to flat roof that in the past was never right and always leaked , great work , great folks , highly recommend .

So back in aug I call then Talk to the lady over the phone three times the guy said he came out…read morenever received a quote never received a call back got another roofing company