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    Services - McRaulys

    Door framing

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    8 months ago

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    Steve's Windows & Doors

    Steve's Windows & Doors

    (14 reviews)

    Tyrone

    We purchased and had installed impact resistant front door, and back door with a side light and two…read morePGT hurricane windows put in. The initial consultation and final measurement with Eric, was very professional and Eric went over everything that had to be done. Eric is not a salesman, he has been in this profession for years, and is the owner. It was refreshing to have someone who actually knows what the job entails and not just a salesman was refreshing. The price of the materials and installation was very competitive. The doors and windows came in earlier than expected and installation was scheduled. Chris, Mike, Aaron, Dave and Walt were here for about 5 1/2 hours. They all were experienced, professional and completed a some what difficult project. My house was built in the late 50's so everything is not standard-sizing, etc., they did have to work through several issues. Everything passed inspection. There are some scratches, marks in the glass of the kitchen window and glass panel on the back door. Oscar came and noted everything and the glass panels are in the works to be replaced. This is nothing that the company damaged, just defaults in the glass. The consultation to final measurement to installation to setting up the inspection were all stress free. I could not say one bad thing about this company. I would highly recommend this company to friends, family and neighbors.

    Steve's Windows and Doors is the most professional contractor that we have ever experienced. Their…read morework is outstanding as is the attitude of all their workers. A special thank you to their office administrator who is on top of everything. It was a pleasure working with them. Our windows and doors are perfect.

    NewSouth Window Solutions

    NewSouth Window Solutions

    (167 reviews)

    Well, we signed contract in August. They finally installed October 1 and done on the 2nd. Within a…read moreweek inspector came and windows didn't pass. Installers came and fixed the problem like 2 weeks later. We were re scheduled for that due to truck breaking down. Ok, now inspector returned and everything passed. It is now December 5th and New South is scheduled to come out to finish up moldings and put in plugs covers over screws. Date was changed because installer was in an accident. Now set for December 19th. We'll see how that goes. This is our 2nd time using New South. Did install when we lived in South Florida. Never incurred such a long delay. It was a smooth process. This has been dragging on for 4 months now. Unacceptable!! They didn't hesitate to get our money, but to finish up doesn't seem to be a priority now. Also they need to replace 2 damaged window screens and a sliding door screen that installer damaged. I'm very disappointed overall. Only positive is the windows are nice. Even salesman hasn't been very helpful. He stated if you have any questions or problems don't hesitate to call him. Well, we did and there was nothing he could do. To recommend this company, I doubt it.

    Stay away from this Business. Great Salesperson…read moreReasonable prices Then comes the ongoing problems. We had all of our windows replaced last August and we are still waiting for them to correctly Finish the job. Last August they delivered the wrong window configuration for the front of the house and since then they've made six return trips to "correct" the problem. The problem is, each time they come back the new window is wrong. They've had our $18,000 since last August, They've obviously cashed the check. And we still have the wrong window. The follow up is a bunch of lame excuses and "oh we're sorry". Even after filing a complaint with the BBB, they still can't get it right.

    McRaulys - doorsales - Updated May 2026

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