Efficient with quoting and provided good detail on process and timelines. Work was completed to a…read morevery high standard.

Agreed completion date was mid September 2021. Work started end of August. As of 19th Jan 2022…read moreEsquire has still not given a new completion date, work is incomplete and there are substantial defects. Throughout Esquire has been aloof and has at times ghosted us. Poor planning and skill has dogged the work. Wrong windows installed (since replaced by Esquire), damage leaving us without heat for 3 days, damage to lighting circuits and more. Most recently the 2 new radiators installed have been connected to the wrong side of the boiler. Esquire are currently ghosting us again.

STAY CLEAR. Due today to put in our kitchen. Had to go to…read morepremises in Didsbury to confirm our worse fears. They had gone into administration and we have lost all our money. Check out their history in Companies House - wish we had. Not the first time they pulled this stunt. They will of course reply saying that they have no record of us as a customer (check out other reviews). Facebook me and I'll be happy to provide proof. For independent proof contact their administrators Leonard CURTIS (Bury) and they will confirm that they are dealing with their current scam and dealt with their last. The telling thing is that there were no assets left to dispose of among their creditors - a planned exit.

I recently had a new kitchen fitted by Earle and Ginger Didsbury. What can I say? The service was…read moreexcellent, no question too silly and Mike and Vinny managed the project meticulously from the outset. I now have more space than ever - thanks to the magic corners and my pull out pantry is brilliant - I can get to all the jars at the back now! Thank you so much Earle and Ginger, if I ever move house I know who will be doing my kitchen. Keep up the good work!

In 2010 i had a complete kitchen and bathroom refurbishment and conservatory erected.Ashdale…read moreConstruction were helpful and polite at all times offering a great service and great quality.They was very clean and tidy considering the work they was doing and made sure they cleaned up after themselves everyday.The work was done on time and to budget and looks fantastic! as a result of professionalism and high standard of work I am using them again! Carol Manchester

The address is the owner's home address as this company do not have a showroom. he will be more…read morethan willing however to show your round his own little palace to see his wood floors insiitu, should you wish. Otherwise, he will show you samples of wood and photos of finished rooms. he does all kinds of solid wood fkoors, reclaimed timbers, polished floorboards, parquet flooring. But be warned, he has a hatred of all things laminated so do not ask him to you fake wood laminated floors, he will not be happy! John is an excellent craftsman, he treats the wood with care, and takes great pride in his work, making sure every detail is right, No cutting corners here. He will give you strict instructions on aftercare and ban you from wearing high heels in your own home to preserve the floor! Recommended.

I needed heels and sole on a pair of boots, got a great quote left phone number, recieved a tex…read moremessage the next day to say the were completed picked them up excellent job like new can not praise them enough will use again.

Took my leather walking boots for new soles. Cobblers did a cracking job and went the extra mile…read moreapplying mink oil to the leather. Great value for money. Thankyou

John Mason International -- A Masterclass in Broken Promises and Deflection…read moreWhen my mother passed away, John Mason was entrusted with shipping a carefully selected group of her belongings from the UK to Australia -- the pieces I had chosen to keep, sentimental items that mattered. They knew this from the outset. They failed at almost every level. The damage was staggering: - 4 of 7 furniture pieces (nearly 60%) arrived with substantial damage - 23 of 36 framed pictures (64%) were damaged - 20 of 25 boxes (80%) arrived with significant damage and multiple broken items inside This wasn't bad luck. A clothes horse was wrapped with zero structural support -- predictably crushed. A butler's tray was physically forced into a box 20cm too small, splitting the wood and breaking the hinges. There is no way the packers could have failed to hear the wood cracking as they forced it into a box that was plainly too small. Framed pictures were packed together with ornaments and no padding between them. Glassware was wrapped inconsistently -- wrap one, leave one -- even in boxes marked fragile. Even John Mason's own Australian partners were visibly shocked at the state of it. The complaint handling was worse than the damage. - The International Sales Consultant, who sold the service with great promises, vanished the moment the contract was signed -- not a word. - The International Move Manager's response to a detailed damage report was to forward an insurance form and -- I kid you not -- follow up asking me to complete a feedback survey. - Operations fobbed me off. When I finally escalated, their "investigation" consisted of asking the packing crew whether they'd packed well. Unsurprisingly, the crew said yes. That was it. That was the investigation. - I sent a detailed rebuttal with documented evidence, photographs, measurements. The response? Silence for over a month. When the Group Export Manager eventually replied, she simply restated that the crew were "experienced professionals" and they stood by their work. No engagement with the evidence whatsoever. - The CEO then stepped in to say he was satisfied the complaint had been handled "appropriately and professionally" -- and helpfully suggested I contact the British Association of Removers Consumer Affairs team. What he didn't mention? He sits on their board. Draw your own conclusions about the impartiality on offer there. The unexpected costs were a particular sting. I understood I'd paid for a door-to-door service. Instead, I received not one but THREE additional invoices from the Australian partner -- totalling considerably more than advised, including a charge for a "long tramp" for less than 25 metres from truck to door. They refused to deliver until every invoice was paid and threatened storage charges if I disputed. My late mother's belongings were effectively held to ransom. A warning on insurance -- please read this carefully. I asked John Mason directly whether I should list every individual item or group them. I was explicitly advised to group them, particularly for categories like kitchenware. With hindsight, this was disastrous advice. The insurer calculates payouts based on the number of items listed against total declared value. If you under-list, you under-recover. List every single item -- every bowl, every glass, every utensil -- with an individual value. It feels pedantic. Do it anyway. John Mason's guidance cost me significantly in the claims process. The pattern here isn't a run of bad luck. It's systemic. - Feedback is collected at the point of uplift -- before your goods arrive and before you have any idea what condition they'll be in. - Complaints are deflected to the packers themselves. - The CEO rubber-stamps the process. And the suggested independent body isn't independent at all. I paid for expertise, care, and support. I got none of the three. If you are moving sentimental items, irreplaceable belongings, or anything that matters -- please look elsewhere. (Can provided photos and email with redacted names to readers if it helps in your assessment. These are the same as shared with company during my complaint communication with them, that were disregarded)

I used John Mason's to move to Los Angles. I found them online from all the positive reviews they…read morehave been given on various expatriate forums. I have moved over 5 times internationally with the whole family and they have been the most competent movers so far. Their staff were friendly and efficient and my 40ft container arrived on time with no damages. We had a small air shipment too which was slightly delayed as it was held up in customs in LAX, but I believe this is outside of their control. In the past I have all sorts of stuff broken but these guys clearly knew what they were doing. Highly recommended.

the staff were very helpful when I rang up and informative…read more Ben who came out was brilliant and helpful thanks d.morgan

Stewart Roofing Ltd is a well-established roofing contractor that specialises in high quality…read moretraditional and modern roof coverings in the Merseyside and North West area. They have teams of experienced tradesmen who specialise in their own roofing trades including Slate Roofing, Tile Roofing, Asphalt Roofing, Sheet Lead Roofing, High Performance Felt Roofing, Roofline-UPVC or Plastic Fascia/ Soffit Board and Single Ply/Green Roof Systems. I haven't used their services but got chatting to one of their employees who was filling me in on what they do. I must say I was impressed and he even did a bit of modelling to showcase his truck and Stewart Roofing. Take a look at my pictures. You will be pleased to know and be reassured that they have been accredited by the National Federation of Roofing Contractors Limited, Trust Mark (find reliable, trustworthy tradesmen), Construction Line, Safe Contractor approved, Construction Skills Certification Scheme, HAS and have BSI 9001. Looks good to me!