Listen to client. Invite person to sit down and talk when client is old and upset. Shouldn't have…read moreto stand in the lobby and talk. I wasn't ordering a hamburger. I should have made an appointment and I will do that now. I had a simple question so I thought I could get a simple answer without an appointment. My claim was filed in February and still hasn't been acted on. It's April.

From the owner: Our mission is to have the highest level of customer service and provide insurance and financial…read moreproducts for our customers throughout every stage of their life. License #: OH-610522

Great experience with State Farm' Emily and Ray. My previous carrier was good, they were able to…read moredo better and made the transition/ change very easy. They were hands on with my previous carrier keeping my working relationship positive and intact. Thank you Emily, Thank Ray.

Agent is never available to talk. Whoever at State Farm answers the phones when I call and ask for…read morethe agent always set a time the next day saying he will call me but he never does.

Both Rachelle and her office clerk have been kind and professional to me. I am happy with their…read moreservices.

For the first time in my 48 years, I had a car accident and got a ticket. I had no idea how to go…read moreabout filing a claim or getting my car fixed, etc. This is my agent and after two weeks I never heard from her. I attempted several times to call her and every single time got her voicemail. She called me back and left a voicemail saying it was not her responsibility to assist me she steps aside and allows the claims department to help as that's their expertise. Seriously! Not even a phone call to ask if I was ok or guide me to the right people. The claims department contacted me after she called them two weeks later to say I was upset (she has still never spoken to me). Stellar!!! Stay away from this agent.

absolutely Great services and so helpful with planning my future to protect myself and my children…read morewhen I'm gone

Matt Coyne is the most personable insurance agent. He very obviously cares about each of his…read morecustomers. He answered any questions I had and went of his way to make sure I understood my policy. I made the switch from Progressive to State Farm, and am so happy about this decision. Keep up the good work Matt!

Love this agency! I have been with State Farm for over 35 years and have been represented by…read moredifferent agencies in the area where I lived and this agency BY FAR surpasses any I have dealt with! The office Manager, Amanda is extremely friendly, knowledgeable and goes above and beyond to help any way she can! She also helped my Mom cut her insurance in half when she called for a quote! She was paying $130/month with an agency that starts with a P and now it's $65 with State Farm! When you are on a tight budget, that is a massive savings and her coverage plan was perfectly designed for what she needs. We are a State Farm family here! If you are looking for insurance, give these guys a try. You will not be disappointed!

Amber helped me get new car, renters, and life insurance policy and saved me money on all of them!…read morequick response time and so friendly!

I called Mr. Johnson at 4:30 in the morning I regards to hitting a deer. Mr. Johnson went into…read moreaction and immediately began processing my claim. In a matter of hours, he returned my call and I was in contact with someone who had me in contact with a body shop and a rental car. Mr. Johnson is the best agent ever!! Thank Mr. Johnson!!

Coriano has been my State Farm agent for a very long time. When I was looking to purchase my home,…read morehim and his staff were very helpful explaining everything to me and getting me estimates. It was my first home and I needed someone I can talk to. Him and his folks (Denise and Mary along with others), always got back with me. There have been so many things - address changes, first time home buying coverage items, blanket protection etc.. along with car insurance questions too. For me State Farm is There. I appreciate him and his folks sometimes more than they know.