I've always been a fan of Aflac and until a SNAFU at my last employer forced them to drop it as a…read morevendor, I have been covered by gap insurance through them for the last 6 years. I am settled in a new position now and wanted to close some of those gaps so I gave Tiffany a call and within a half hour I was done. Peace of mind for a half hour's time and for a lot less than I was ready to pay. I already know Aflac's coverage is great but it is nice to know that there is an agent here in town that is as good as the coverage.

Tiffany came to my business to give me a sales pitch for her company products. While she was…read moreattempting her sales pitch, she insulted and made a complete mockery of my culture and language. At the end of the meeting I felt degraded and offended. I would highly advise to never to business with a person who lacks such social and emotional intelligence. They are a lot of other sales folks who have way better ethics and understanding of the modern world. I am still in disbelief in how she treated me.

Have had insurance through them for 20+ yrs and have never been disappointed. Now we haven't had to…read moreuse our insurance very much so can't say much about having to file a claim.

From the owner: Personal = Home, Auto, Boat…read more Life Insurance Business Insurance = Building owners, Resturaunts Farms = Dairy, Vegtable, etc

I have to say that I was severely disappointed with the lack of service I received as a customer…read more of Wallace & Associates. The lack of respect I received from the agent I worked with was surprising. No returned phone calls and emails took up to a month for a response. The agent we worked with did not care about our best interest with our policies and was lazy when it came to finding quotes, following up with anything, etc. I was so shocked with the lack of service I was receiving that I have actually pulled all my policies from this agency and am now going with another local insurance agency.

From the owner: We are a multi-line agency offering competitive commercial and personal coverage through top-rated…read moreinsurance companies. Our firm is staffed by proven professionals committed to providing our clients with highly personalized service. Today, the agency employs eight highly qualified personnel. All eight of our staff members are licensed insurance agents.

Roger is very helpful! He was able to get me the insurance I needed and he was very knowledgeable!read more

Roger Elton has been my insurance agent for about 15 years. I think Country Financial is a great…read morecompany, but the main reason I am still with them is Roger. He is not pushy and provides the details that I need to make decisions. I always contact him and get insurance rates on prospective automobiles prior to purchase. Yes, he has to provide multiple quotes, but this helps me decide what car to purchase (similar cars can be $40 a month difference in premium). I also do the same when purchasing a home or investment property. I seem to think about my insurance needs during the weekends and nights & he ALWAYS calls me back the next business afternoon (I am not a morning person)...I am glad because I often forget that I had questions and he is ready to answer them. Yes, I may be a little more "high maintenance" than most insurance customers, but he has more than "earned" my business and I am glad to have a great agent to turn to. Oh, I have had an auto claim (totaled car), a house claim (tree fell on my own home) & various glass/towing claims too. Before saying I am unlucky (I may be), remember I have been with Country for a LONG time. I have always been satisfied with the claims process & Roger even follows up with these. Many agents distance themselves during this time, but not him.

Terrible company. Asked several times for a commerical policy strung out over several months with…read morenothing got insured else where. American insure all once I got another carrier and had requested cancellation of coverage assured me they would follow up to cancel previous policy. Still have. I put a stop payment through my bank on the policy. Will be writing reviews on various sites and public media platforms recording this ongoing problem

Responding back to the owner for her comments which are not true that I did not want to not pay my…read morebill I am Very successful salesman I make over $12,000 a month my payment on my insurance for both vehicles is $265.00 I am pretty sure I can afford that , your staff and team did something on my policy that was not suppose to happen asked to talk to the owner of the company never got a response back make sure you say what happened and quit lying about your company quit trying to steal money from people and correct things!!!! They told me I didn't have Insurance on my car over I text I was driving both cars with no insurance.. they love to collect money but when they make a mistake I have to pay extra money that I shouldn't , I don't think so!!!!!

Hassan helped me with good service, was very helpful and listened to what I wanted and answered my…read morequestions I had thoroughly.

I have been with State Farm for 41 years and this office of employees are the best!!! As soon as…read moreyou walk in the office you are greeted by Sheri Godin-Paulsen and she always has a smile on her face! She is knowledgeable and caring.

I have had the worst experience with Roger constant communication problems. He is not often in the…read moreoffice which leaves me to have to chase him down to resolve or answer questions. Roger was inconsistent about returning phone calls and caring about my insurance account. Small office and literally NO SERVICE! Office girls try but are just scrambeling to keep up with Rogers miscommunication. Can get way better service for a better price by far.

roger and his team are very professional and efficient easy to work with answers any questions or…read moredoubts you may have i personally recommend them to all who are looking for car ins, life ins, ect what ever you need this staff goes above and beyond for you